APO RESEARCH · REPORT
IP Telephony
IP telephony is a method and group of technologies for the delivery of voice communications and multimedia sessions over Internet Protocol (IP) networks, such as the Internet. The terms Internet telephony, broadband telephony, and broadband phone service specifically refer to the provisioning of communications services (voice, fax, SMS, voice-messaging) over the public Internet, rather than via the public switched telephone network (PSTN), also known as plain old telephone service (POTS).
Product & engineering
Understand the product.
IP telephony is a method and group of technologies for the delivery of voice communications and multimedia sessions over Internet Protocol (IP) networks, such as the Internet. The terms Internet telephony, broadband telephony, and broadband phone service specifically refer to the provisioning of communications services (voice, fax, SMS, voice-messaging) over the public Internet, rather than via the public switched telephone network (PSTN), also known as plain old telephone service (POTS).
Selected research
Market Structure
Global IP Telephony Market by Size, by Type, by Application, by Region, History and Forecast 2021-2032
Market perspective
IP telephony is a method and group of technologies for the delivery of voice communications and multimedia sessions over Internet Protocol (IP) networks, such as the Internet. The terms Internet telephony, broadband telephony, and broadband phone service specifically refer to the provisioning of communications services (voice, fax, SMS, voice-messaging) over the public Internet, rather than via the public switched telephone network (PSTN), also known as plain old telephone service (POTS).
The key players of global IP Telephony market includes Cisco, Avaya, Mitel, Polycom, Alcatel-Lucent and so on. In 2019, the top 5 companies accounted for a total market share of about 50%, among which Cisco is in the dominating position, with occupying nearly 13% of global market.
Report Includes
Read the full market overview
This report provides an overview of the global IP Telephony market and its size, analyzing global market trends based on historical revenue data for 2021-2025, estimates for 2026, and projected CAGRs through 2032.
The study covers key producers of IP Telephony and revenue in major regions and countries, assesses future market potential, and highlights priority regions and countries for segmenting the market into sub-sectors, with country-specific market value data for the U.S., Canada, Mexico, Brazil, China, Japan, South Korea, Southeast Asia, India, Germany, the U.K., Italy, the Middle East, Africa, and other countries.
The report also presents IP Telephony revenue, market share, and industry ranking for the main manufacturers for 2021-2026, identifies the major stakeholders in the global market, and analyzes their competitive landscape and market positioning based on recent developments and segmental revenues.
In addition, the report analyzes segment data by Type and Application—covering revenue and growth rates—for 2021-2032, and evaluates and forecasts the IP Telephony market size, projected growth trends, production technologies, key applications, and end-use industries.
IP Telephony Segment by Company
Cisco
Avaya
Mitel
Polycom
Alcatel-Lucent
Yealink
LogMeIn
Panasonic
Grandstream
NEC
Gigaset
D-Link
Escene
Fanvil
Snom
IP Telephony Segment by Type
IP Telephony Hardware
IP Telephony Software and Service
IP Telephony Segment by Application
BFSI
IT & Telecommunication
Retail
Government
Others
IP Telephony Segment by Region
North America
United States
Canada
Mexico
Europe
Germany
France
U.K.
Italy
Russia
Spain
Netherlands
Switzerland
Sweden
Poland
Asia-Pacific
China
Japan
South Korea
India
Australia
Taiwan
Southeast Asia
South America
Brazil
Argentina
Chile
Middle East & Africa
Egypt
South Africa
Israel
Türkiye
GCC Countries
Study Objectives
1. To analyze and research the global status and future forecast, involving, production, value, consumption, growth rate (CAGR), market share, historical and forecast.
2. To present the key manufacturers, capacity, production, revenue, market share, and Recent Developments.
3. To split the breakdown data by regions, type, manufacturers, and Application.
4. To analyze the global and key regions market potential and advantage, opportunity and challenge, restraints, and risks.
5. To identify significant trends, drivers, influence factors in global and regions.
6. To analyze competitive developments such as expansions, agreements, new product launches, and acquisitions in the market.
Reasons to Buy This Report
1. This report will help the readers to understand the competition within the industries and strategies for the competitive environment to enhance the potential profit. The report also focuses on the competitive landscape of the global IP Telephony market, and introduces in detail the market share, industry ranking, competitor ecosystem, market performance, new product development, operation situation, expansion, and acquisition. etc. of the main players, which helps the readers to identify the main competitors and deeply understand the competition pattern of the market.
2. This report will help stakeholders to understand the global industry status and trends of IP Telephony and provides them with information on key market drivers, restraints, challenges, and opportunities.
3. This report will help stakeholders to understand competitors better and gain more insights to strengthen their position in their businesses. The competitive landscape section includes the market share and rank (in volume and value), competitor ecosystem, new product development, expansion, and acquisition.
4. This report stays updated with novel technology integration, features, and the latest developments in the market.
5. This report helps stakeholders to gain insights into which regions to target globally.
6. This report helps stakeholders to gain insights into the end-user perception concerning the adoption of IP Telephony.
7. This report helps stakeholders to identify some of the key players in the market and understand their valuable contribution.
Chapter Outline
Chapter 1: Introduces the report scope of the report, executive summary of different market segments (product type, application, etc), including the market size of each market segment, future development potential, and so on. Revenue of IP Telephony in global and regional level. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter 2: Analysis key trends, drivers, challenges, and opportunities within the global IP Telephony industry.
Chapter 3: Detailed analysis of IP Telephony companies' competitive landscape, revenue, market share and industry ranking, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by type, covering the revenue, and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by application, covering the revenue, and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6: Provides profiles of key companies, introducing the basic situation of the main companies in the market in detail, including product descriptions and specifications, IP Telephonyrevenue, gross margin, and recent development, etc.
Chapter 7: North America (US & Canada) by type, by application and by country, revenue for each segment.
Chapter 8: Europe by type, by application and by country, revenue for each segment.
Chapter 9: China by type, and by application, revenue for each segment.
Chapter 10: Asia (excluding China) by type, by application and by region, revenue for each segment.
Chapter 11: South America, Middle East & Africa by type, by application and by country, revenue for each segment.
Chapter 12: Concluding Insights of the report.
More report detail
Tables and figures
Scope & coverage.
Types
- IP Telephony Hardware
- IP Telephony Software and Service
Applications
- BFSI
- IT & Telecommunication
- Retail
- Government
- Others
Companies covered
- Cisco
- Avaya
- Mitel
- Polycom
- Alcatel-Lucent
- Yealink
- LogMeIn
- Panasonic
- Grandstream
- NEC
- Gigaset
- D-Link
- Escene
- Fanvil
- Snom
Inside the report.
1 Market Overview
- 1.1 Product Definition
- 1.2 Market Analysis by Type
- 1.2.1 Global IP Telephony Market Size Growth Rate by Type: 2021 VS 2025 VS 2032
- 1.2.2 IP Telephony Hardware
- 1.2.3 IP Telephony Software and Service
- 1.3 Market Analysis by Application
- 1.3.1 Global IP Telephony Market Size Growth Rate by Application: 2021 VS 2025 VS 2032
- 1.3.2 BFSI
- 1.3.3 IT & Telecommunication
- 1.3.4 Retail
- 1.3.5 Government
- 1.3.6 Others
- 1.4 Global Market Growth Prospects
- 1.5 Global IP Telephony Growth Trends by Region
- 1.5.1 Global IP Telephony Market Size by Region: 2021 VS 2025 VS 2032
- 1.5.2 IP Telephony Market Size by Region (2021-2026)
- 1.5.3 IP Telephony Market Size by Region (2027-2032)
- 1.6 Assumptions and Limitations
- 1.7 Study Goals and Objectives
- 1.8 Years Considered
2 Global IP Telephony Market Dynamics
- 2.1 IP Telephony Industry Trends
- 2.2 IP Telephony Industry Drivers
- 2.3 IP Telephony Industry Opportunities and Challenges
- 2.4 IP Telephony Industry Restraints
3 Competitive Landscape by Company
- 3.1 Global IP Telephony Revenue by Company (2021-2026)
- 3.2 Global IP Telephony Players Revenue Ranking, 2024 VS 2025 VS 2026
- 3.3 Global IP Telephony Key Company Head office and Area Served
- 3.4 Global IP Telephony Company, Product Type & Application
- 3.5 Global IP Telephony Company Establishment Date
- 3.6 Market Competitive Analysis
- 3.6.1 Global IP Telephony Market CR5 and HHI
- 3.6.2 Global Top 5 and 10 IP Telephony Players Market Share by Revenue in 2025
- 3.6.3 2025 IP Telephony Tier 1, Tier 2, and Tier 3
4 IP Telephony Market by Type
- 4.1 Global IP Telephony Market Size by Type (2021 VS 2025 VS 2032)
- 4.2 Global IP Telephony Market Size by Type (2021-2032)
- 4.3 Global IP Telephony Market Size Share by Type (2021-2032)
5 IP Telephony Market by Application
- 5.1 Global IP Telephony Market Size by Application (2021 VS 2025 VS 2032)
- 5.2 Global IP Telephony Market Size by Application (2021-2032)
- 5.3 Global IP Telephony Market Size Share by Application (2021-2032)
6 Company Profiles
- 6.1 Cisco
- 6.1.1 Cisco Company Information
- 6.1.2 Cisco Business Overview
- 6.1.3 Cisco IP Telephony Revenue and Gross Margin (US$ Million) & (2021-2026)
- 6.1.4 Cisco IP Telephony Product Portfolio
- 6.1.5 Cisco Recent Developments
- 6.2 Avaya
- 6.2.1 Avaya Company Information
- 6.2.2 Avaya Business Overview
- 6.2.3 Avaya IP Telephony Revenue and Gross Margin (US$ Million) & (2021-2026)
- 6.2.4 Avaya IP Telephony Product Portfolio
- 6.2.5 Avaya Recent Developments
- 6.3 Mitel
- 6.3.1 Mitel Company Information
- 6.3.2 Mitel Business Overview
- 6.3.3 Mitel IP Telephony Revenue and Gross Margin (US$ Million) & (2021-2026)
- 6.3.4 Mitel IP Telephony Product Portfolio
- 6.3.5 Mitel Recent Developments
- 6.4 Polycom
- 6.4.1 Polycom Company Information
- 6.4.2 Polycom Business Overview
- 6.4.3 Polycom IP Telephony Revenue and Gross Margin (US$ Million) & (2021-2026)
- 6.4.4 Polycom IP Telephony Product Portfolio
- 6.4.5 Polycom Recent Developments
- 6.5 Alcatel-Lucent
- 6.5.1 Alcatel-Lucent Company Information
- 6.5.2 Alcatel-Lucent Business Overview
- 6.5.3 Alcatel-Lucent IP Telephony Revenue and Gross Margin (US$ Million) & (2021-2026)
- 6.5.4 Alcatel-Lucent IP Telephony Product Portfolio
- 6.5.5 Alcatel-Lucent Recent Developments
- 6.6 Yealink
- 6.6.1 Yealink Company Information
- 6.6.2 Yealink Business Overview
- 6.6.3 Yealink IP Telephony Revenue and Gross Margin (US$ Million) & (2021-2026)
- 6.6.4 Yealink IP Telephony Product Portfolio
- 6.6.5 Yealink Recent Developments
- 6.7 LogMeIn
- 6.7.1 LogMeIn Company Information
- 6.7.2 LogMeIn Business Overview
- 6.7.3 LogMeIn IP Telephony Revenue and Gross Margin (US$ Million) & (2021-2026)
- 6.7.4 LogMeIn IP Telephony Product Portfolio
- 6.7.5 LogMeIn Recent Developments
- 6.8 Panasonic
- 6.8.1 Panasonic Company Information
- 6.8.2 Panasonic Business Overview
- 6.8.3 Panasonic IP Telephony Revenue and Gross Margin (US$ Million) & (2021-2026)
- 6.8.4 Panasonic IP Telephony Product Portfolio
- 6.8.5 Panasonic Recent Developments
- 6.9 Grandstream
- 6.9.1 Grandstream Company Information
- 6.9.2 Grandstream Business Overview
- 6.9.3 Grandstream IP Telephony Revenue and Gross Margin (US$ Million) & (2021-2026)
- 6.9.4 Grandstream IP Telephony Product Portfolio
- 6.9.5 Grandstream Recent Developments
- 6.10 NEC
- 6.10.1 NEC Company Information
- 6.10.2 NEC Business Overview
- 6.10.3 NEC IP Telephony Revenue and Gross Margin (US$ Million) & (2021-2026)
- 6.10.4 NEC IP Telephony Product Portfolio
- 6.10.5 NEC Recent Developments
- 6.11 Gigaset
- 6.11.1 Gigaset Company Information
- 6.11.2 Gigaset Business Overview
- 6.11.3 Gigaset IP Telephony Revenue and Gross Margin (US$ Million) & (2021-2026)
- 6.11.4 Gigaset IP Telephony Product Portfolio
- 6.11.5 Gigaset Recent Developments
- 6.12 D-Link
- 6.12.1 D-Link Company Information
- 6.12.2 D-Link Business Overview
- 6.12.3 D-Link IP Telephony Revenue and Gross Margin (US$ Million) & (2021-2026)
- 6.12.4 D-Link IP Telephony Product Portfolio
- 6.12.5 D-Link Recent Developments
- 6.13 Escene
- 6.13.1 Escene Company Information
- 6.13.2 Escene Business Overview
- 6.13.3 Escene IP Telephony Revenue and Gross Margin (US$ Million) & (2021-2026)
- 6.13.4 Escene IP Telephony Product Portfolio
- 6.13.5 Escene Recent Developments
- 6.14 Fanvil
- 6.14.1 Fanvil Company Information
- 6.14.2 Fanvil Business Overview
- 6.14.3 Fanvil IP Telephony Revenue and Gross Margin (US$ Million) & (2021-2026)
- 6.14.4 Fanvil IP Telephony Product Portfolio
- 6.14.5 Fanvil Recent Developments
- 6.15 Snom
- 6.15.1 Snom Company Information
- 6.15.2 Snom Business Overview
- 6.15.3 Snom IP Telephony Revenue and Gross Margin (US$ Million) & (2021-2026)
- 6.15.4 Snom IP Telephony Product Portfolio
- 6.15.5 Snom Recent Developments
7 North America
- 7.1 North America IP Telephony Market Size (2021-2032)
- 7.2 North America IP Telephony Market Size by Type
- 7.2.1 North America IP Telephony Market Size by Type (2021-2026)
- 7.2.2 North America IP Telephony Market Size by Type (2027-2032)
- 7.2.3 North America IP Telephony Market Share by Type (2021-2032)
- 7.3 North America IP Telephony Market Size by Application
- 7.3.1 North America IP Telephony Market Size by Application (2021-2026)
- 7.3.2 North America IP Telephony Market Size by Application (2027-2032)
- 7.3.3 North America IP Telephony Market Share by Application (2021-2032)
- 7.4 North America IP Telephony Market Size by Country
- 7.4.1 North America IP Telephony Market Size by Country (2021 VS 2025 VS 2032)
- 7.4.2 North America IP Telephony Market Size by Country (2021-2026)
- 7.4.3 North America IP Telephony Market Size by Country (2027-2032)
- 7.4.4 North America IP Telephony Market Share by Country (2021-2032)
- 7.4.5 United States
- 7.4.6 Canada
- 7.4.7 Mexico
8 Europe
- 8.1 Europe IP Telephony Market Size (2021-2032)
- 8.2 Europe IP Telephony Market Size by Type
- 8.2.1 Europe IP Telephony Market Size by Type (2021-2026)
- 8.2.2 Europe IP Telephony Market Size by Type (2027-2032)
- 8.2.3 Europe IP Telephony Market Share by Type (2021-2032)
- 8.3 Europe IP Telephony Market Size by Application
- 8.3.1 Europe IP Telephony Market Size by Application (2021-2026)
- 8.3.2 Europe IP Telephony Market Size by Application (2027-2032)
- 8.3.3 Europe IP Telephony Market Share by Application (2021-2032)
- 8.4 Europe IP Telephony Market Size by Country
- 8.4.1 Europe IP Telephony Market Size by Country (2021 VS 2025 VS 2032)
- 8.4.2 Europe IP Telephony Market Size by Country (2021-2026)
- 8.4.3 Europe IP Telephony Market Size by Country (2027-2032)
- 8.4.4 Europe IP Telephony Market Share by Country (2021-2032)
- 8.4.5 Germany
- 8.4.6 France
- 8.4.7 U.K.
- 8.4.8 Italy
- 8.4.9 Russia
- 8.4.10 Nordic Countries
9 China
- 9.1 China IP Telephony Market Size (2021-2032)
- 9.2 China IP Telephony Market Size by Type
- 9.2.1 China IP Telephony Market Size by Type (2021-2026)
- 9.2.2 China IP Telephony Market Size by Type (2027-2032)
- 9.2.3 China IP Telephony Market Share by Type (2021-2032)
- 9.3 China IP Telephony Market Size by Application
- 9.3.1 China IP Telephony Market Size by Application (2021-2026)
- 9.3.2 China IP Telephony Market Size by Application (2027-2032)
- 9.3.3 China IP Telephony Market Share by Application (2021-2032)
10 Asia (Excluding China)
- 10.1 Asia IP Telephony Market Size (2021-2032)
- 10.2 Asia IP Telephony Market Size by Type
- 10.2.1 Asia IP Telephony Market Size by Type (2021-2026)
- 10.2.2 Asia IP Telephony Market Size by Type (2027-2032)
- 10.2.3 Asia IP Telephony Market Share by Type (2021-2032)
- 10.3 Asia IP Telephony Market Size by Application
- 10.3.1 Asia IP Telephony Market Size by Application (2021-2026)
- 10.3.2 Asia IP Telephony Market Size by Application (2027-2032)
- 10.3.3 Asia IP Telephony Market Share by Application (2021-2032)
- 10.4 Asia IP Telephony Market Size by Country
- 10.4.1 Asia IP Telephony Market Size by Country (2021 VS 2025 VS 2032)
- 10.4.2 Asia IP Telephony Market Size by Country (2021-2026)
- 10.4.3 Asia IP Telephony Market Size by Country (2027-2032)
- 10.4.4 Asia IP Telephony Market Share by Country (2021-2032)
- 10.4.5 Japan
- 10.4.6 South Korea
- 10.4.7 Taiwan
- 10.4.8 Southeast Asia
- 10.4.9 India
- 10.4.10 Australia
11 South America, Middle East & Africa
- 11.1 South America, Middle East & Africa IP Telephony Market Size (2021-2032)
- 11.2 South America, Middle East & Africa IP Telephony Market Size by Type
- 11.2.1 South America, Middle East & Africa IP Telephony Market Size by Type (2021-2026)
- 11.2.2 South America, Middle East & Africa IP Telephony Market Size by Type (2027-2032)
- 11.2.3 South America, Middle East & Africa IP Telephony Market Share by Type (2021-2032)
- 11.3 South America, Middle East & Africa IP Telephony Market Size by Application
- 11.3.1 South America, Middle East & Africa IP Telephony Market Size by Application (2021-2026)
- 11.3.2 South America, Middle East & Africa IP Telephony Market Size by Application (2027-2032)
- 11.3.3 South America, Middle East & Africa IP Telephony Market Share by Application (2021-2032)
- 11.4 South America, Middle East & Africa IP Telephony Market Size by Country
- 11.4.1 South America, Middle East & Africa IP Telephony Market Size by Country (2021 VS 2025 VS 2032)
- 11.4.2 South America, Middle East & Africa IP Telephony Market Size by Country (2021-2026)
- 11.4.3 South America, Middle East & Africa IP Telephony Market Size by Country (2027-2032)
- 11.4.4 South America, Middle East & Africa IP Telephony Market Share by Country (2021-2032)
- 11.4.5 Brazil
- 11.4.6 South Africa
- 11.4.7 Saudi Arabia
- 11.4.8 Turkey
- 11.4.9 Argentina
- 11.4.9 UAE
- 11.4.9 Egypt
- 11.4.9 Chile
12 Concluding Insights
13 Appendix
- 13.1 Reasons for Doing This Study
- 13.2 Research Methodology
- 13.3 Research Process
- 13.4 Authors List of This Report
- 13.5 Data Source
- 13.5.1 Secondary Sources
- 13.5.2 Primary Sources
- 13.6 Disclaimer
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