Privacy Policy

Who we are

APO Research Inc. is responsible for the personal information described in this notice. It covers our website, research enquiries, accounts, report purchases and support, reseller requests and career expressions of interest.

The information we need depends on your interaction with us. This notice is separate from the reader licence for a report, a reseller agreement and any employment agreement.

For a privacy question or request, email market@aporesearch.com and identify it as a privacy request. You can also prepare a request through our contact page.

Research enquiries and support

For a general enquiry, sample request, custom-research brief or support question, we use your name, email, company, country or region, message and any relevant report or order reference. Phone and call-arrangement details are used if you choose to provide them.

We use this information to understand the request, discuss research scope, arrange the requested reply and resolve the enquiry. A request for information is not an order or a marketing subscription.

Confidential research inputs

For custom research, begin with the decision, market, geography, timing and intended output. Do not include passwords, payment card details, unnecessary personal records or identifiable customer information. If proprietary material is needed, agree confidentiality and handling arrangements before sharing it. A website enquiry does not itself establish a separate confidentiality agreement.

Accounts, orders and PDF delivery

Account and purchase information can include your contact details, selected report and edition, reader licence, invoice recipient, billing address, tax information where relevant, order reference, payment status and PDF receiving address.

We use it to administer the account, process the purchase, issue an invoice, confirm payment, deliver the purchased PDF and provide order support. We keep the receiving address and purchase details associated with the order; changing account details does not automatically change an existing order.

Payment providers handle payment credentials through their payment services. Do not send card numbers or security codes in an enquiry. Provider notices apply to information the provider handles independently.

An order record is distinct from the availability of a report file. This notice does not promise indefinite online storage or downloading of purchased PDFs.

Reseller and partnership requests

A partnership request includes the company, website, contact name and email, country or region, markets served, expected report sales in the next 12 months and the proposed business relationship. Business information may include personal information about the contact or a sole trader.

We use these details to assess the proposed partnership, understand market and client experience, discuss commercial terms and contact you about the request. The sales estimate supports that discussion; it is not a contractual sales commitment.

Please describe client types and sales channels without providing customer contact lists or confidential customer records. A request does not authorise resale. Authorisation and responsibilities require a separate approved agreement.

Career expressions of interest

We use your name, email, country or region, working languages and sales experience to review your expression of interest and discuss relevant sales or business-development work. Start-date availability and a LinkedIn or other professional profile are optional.

If you provide a professional-profile link, we may review the work-related information at that link for this purpose. Only share a profile you are comfortable having reviewed. Do not include identity documents, health information, financial details or confidential information about clients or a current employer in the initial expression of interest.

Information is used by the people responsible for assessing and responding to the expression of interest. It is not a subscription to product marketing. Keeping an expression of interest for future opportunities is a separate purpose that requires an appropriate basis and clear information about retention.

Submitting information or passing the form checks does not establish suitability for a role or constitute an employment offer.

Purposes and processing grounds

Where applicable law requires a lawful basis, the purpose and basis depend on the interaction:

Purchases and agreed research services

Processing needed to take the steps you request before a contract and to perform the agreed service, including billing, payment confirmation and delivery.

Enquiries and relationship assessment

Legitimate interests in responding to relevant business enquiries, assessing proposed partnerships and reviewing career expressions of interest, with regard to the interests and rights of the individuals concerned.

Website operation and protection

Legitimate interests in maintaining the website, resolving technical problems and protecting accounts and services.

Legal records

Compliance with applicable legal obligations, including records that must be retained for accounting or other legal requirements.

Optional marketing and technologies

Consent where required for optional marketing or non-essential technologies. It can be withdrawn without cancelling a purchase or necessary service messages.

Providing a required field enables us to review or respond to the request. It does not mean that every use of your information is based on consent. Optional fields can be left blank. We do not treat submitting an enquiry, a partnership request or a career expression of interest as agreement to receive unrelated marketing.

Access, service providers and disclosures

Access is limited to people who need the information for the relevant enquiry, order, partnership, recruitment or support task.

Information may be handled by service providers supporting website hosting and operation, email and business communications, payment processing and, where used, analytics. They receive the information needed for their service. The applicable provider arrangements and privacy notices govern their role.

We do not sell personal information. Information may also be disclosed where required by law, to respond to a lawful request, or where necessary to protect legal rights. A reader licence or reseller application does not give a third party access to other customers' or candidates' information.

Professional-profile sites and other external websites have their own privacy practices. Review their notices before sharing information with them.

How long information is kept

Retention is determined by the purpose of the record, whether the relationship or request remains active, applicable legal duties and the need to resolve disputes or establish legal rights. We do not use one indefinite retention period for every category.

Enquiries and research briefs

For responding to the request and necessary follow-up. If a study is agreed, relevant information becomes part of the project record.

Orders, invoices and payment records

For fulfilling and supporting the purchase, and for the accounting, legal and claims-related periods that apply. An account-deletion request may not remove records that must still be retained.

Reseller requests

For evaluating and discussing the request. An approved partnership has its own relationship and agreement records; unsuccessful or withdrawn requests do not automatically become permanent prospect records.

Career expressions of interest

For reviewing and responding to the expression of interest and any applicable claims-related period. Retention for future opportunities must be addressed separately; initial submission does not justify indefinite retention.

Website and preference records

According to their operational purpose and storage type. Browser controls and local session behaviour are described in the Cookie Policy.

You can ask about the retention criteria that apply to your information, request deletion or withdraw an outstanding enquiry or expression of interest. Applicable legal exceptions may require some records to be kept.

Processing across countries

People and service providers supporting a request may be located in a different country from you. The locations involved depend on the service and providers used.

Where personal information is transferred across borders, the applicable requirements for that transfer must be met. Contact us for information about the recipients, processing locations and safeguards that apply to your request. This notice does not claim a particular transfer certification.

Your privacy choices and requests

Depending on the law that applies and the processing involved, you may have rights to access, correct, delete or receive your information, restrict processing, object to processing and withdraw consent. Relevant legal exceptions may apply.

Objection and marketing choices

You can object to processing based on legitimate interests where the applicable law provides that right. You can also ask us to stop direct marketing. Where consent is the basis, you can withdraw it; withdrawal does not affect processing that was lawful before it.

Order, PDF delivery and support messages serve the transaction or request and are separate from optional marketing.

Making a request

Email market@aporesearch.com or use the privacy enquiry route. Explain the request and the email or account it concerns. We may need proportionate information to verify that the request relates to you. Do not send identity documents or account passwords in the initial message.

Requests are considered under the applicable rules and response periods. You may also complain to the relevant data-protection authority where that right applies; contacting us first is not a condition of that right.

Information protection

Information protection depends on appropriate technical and organisational controls, including access restricted to the relevant task. No website, storage system or communication channel provides an absolute security guarantee.

If you suspect unauthorised account access or a delivery problem, contact support without disclosing a password or payment credentials. Our services are intended for business and professional audiences; please contact us if you believe a child has provided personal information that should not have been collected.

Cookies and policy changes

Cookies and related services

The Cookie Policy describes the browser storage used by this preview and the controls available to you. Third-party payment and professional-profile services may use their own technologies and notices.

Changes to this notice will be identified by an updated date. Material changes to the way personal information is handled require appropriate notice and, where required, consent before the new use.