Questions & answers

Compare the full title, contents, geography, data period and measures against your question. Request a sample of the selected edition if you need to assess the detail.

The edition defines the research content. The license defines who can use that content.

Select the report and describe the definitions, tables or company detail you want to assess. A sample is not the complete licensed report.

Single User covers one named user. Multi User covers up to five users in the same department. Enterprise covers organization-wide access within the agreed scope.

Describe the material, audience and intended use when asking for permission. Internal access does not grant unrestricted external distribution.

Use the available credit or debit card, PayPal or bank-transfer option. A purchase-order arrangement requires prior approval.

Include the report title or ID, selected edition, license, billing organization and procurement requirements.

Standard reports are emailed within 3–5 working days after payment confirmation. Custom requirements have a separately agreed delivery time.

PDF is the standard report format. Additional files must be specified for the selected report or agreed project scope.

Check the receiving address and spam folder. If the standard delivery window has passed, contact us with the order reference and report title.

Keep the emailed PDF. When an online file is available, download the purchased edition from My reports. For an older or unavailable file, ask us to check it and request a resend.

Your purchase applies to the selected edition. Later editions are separate purchases.

Begin with the decision or information gap. Scope, evidence, timing, fee and deliverables are agreed for the individual project.

Discuss how the gap affects the question. The scope or approach may need to change; missing evidence remains explicit.