APO Research, Inc.
Talk to an analyst

APO RESEARCH · REPORT

Next-generation IT Service Management (ITSM) Platform

Compare research editions
View pricing & licenses

Selected research

Market Structure

Global Next-generation IT Service Management (ITSM) Platform Market by Size, by Type, by Application, by Region, History and Forecast 2021-2032

12 August 2026193 pages

Choose your research edition.

Industry ResearchNext-generation IT Service Management (ITSM) Platform Industry Research Report 2026146 pages · $2,950 USDIndustry Growth & TrendsGlobal Next-generation IT Service Management (ITSM) Platform Industry Growth and Trends Forecast to 2032120 pages · $3,450 USDMarket StructureGlobal Next-generation IT Service Management (ITSM) Platform Market by Size, by Type, by Application, by Region, History and Forecast 2021-2032193 pages · $3,950 USDMarket Outlook & Growth OpportunitiesGlobal Next-generation IT Service Management (ITSM) Platform Market Outlook and Growth Opportunities 2026218 pages · $4,250 USDMarket Analysis & ForecastGlobal Next-generation IT Service Management (ITSM) Platform Market Analysis and Forecast 2026-2032190 pages · $4,950 USD

Market perspective

The global Next-generation IT Service Management (ITSM) Platform market was valued at US$ million in 2026 and is projected to reach US$ million by 2032, implying a CAGR of xx% over 2026-2032.

The US & Canada market for Next-generation IT Service Management (ITSM) Platform is projected to increase from US$ million in 2026 to US$ million by 2032, at a CAGR of % over 2026-2032.

The Europe market for Next-generation IT Service Management (ITSM) Platform is projected to increase from US$ million in 2026 to US$ million by 2032, at a CAGR of % over 2026-2032.

Read the full market overview

The Asia Pacific market for Next-generation IT Service Management (ITSM) Platform is projected to increase from US$ million in 2026 to US$ million by 2032, at a CAGR of % over 2026-2032.

The China market for Next-generation IT Service Management (ITSM) Platform is projected to increase from US$ million in 2026 to US$ million by 2032, at a CAGR of % over 2026-2032.

Leading global manufacturers of Next-generation IT Service Management (ITSM) Platform include BMC Helix, Inc., Ivanti, Inc., Freshworks Inc., Zoho Corporation, OpenText Corporation, SolarWinds Corporation, GoTo Group, Inc., Xurrent, Inc. and InvGate, among others. In 2025, the top three vendors together accounted for approximately % of global revenue.

Report Includes

This report provides an overview of the global Next-generation IT Service Management (ITSM) Platform market and its size, analyzing global market trends based on historical revenue data for 2021-2025, estimates for 2026, and projected CAGRs through 2032.

The study covers key producers of Next-generation IT Service Management (ITSM) Platform and revenue in major regions and countries, assesses future market potential, and highlights priority regions and countries for segmenting the market into sub-sectors, with country-specific market value data for the U.S., Canada, Mexico, Brazil, China, Japan, South Korea, Southeast Asia, India, Germany, the U.K., Italy, the Middle East, Africa, and other countries.

The report also presents Next-generation IT Service Management (ITSM) Platform revenue, market share, and industry ranking for the main manufacturers for 2021-2026, identifies the major stakeholders in the global market, and analyzes their competitive landscape and market positioning based on recent developments and segmental revenues.

In addition, the report analyzes segment data by Type and Application—covering revenue and growth rates—for 2021-2032, and evaluates and forecasts the Next-generation IT Service Management (ITSM) Platform market size, projected growth trends, production technologies, key applications, and end-use industries.

Next-generation IT Service Management (ITSM) Platform Segment by Company

BMC Helix, Inc.

Ivanti, Inc.

Freshworks Inc.

Zoho Corporation

OpenText Corporation

SolarWinds Corporation

GoTo Group, Inc.

Xurrent, Inc.

InvGate

IFS AB

Matrix42 GmbH

EasyVista SAS

TOPdesk Nederland B.V.

USU Software AG

SysAid Technologies Ltd.

Halo Service Solutions Ltd.

Mindarray Systems Private Limited

Nomura Research Institute, Ltd.

STEG Co., Ltd.

Cloudwise Beijing Technology Co., Ltd.

Guangzhou Canway Technology Co., Ltd.

Galaxy Software Services Corporation

ServiceNow, Inc.

Salesforce, Inc.

Atlassian Corporation

Next-generation IT Service Management (ITSM) Platform Segment by Type

Cloud Native SaaS Platform

Hybrid Managed Platform

On Premises Platform

Next-generation IT Service Management (ITSM) Platform Segment by Application

Large Enterprises

Small and Medium Enterprises

Others

Next-generation IT Service Management (ITSM) Platform Segment by Region

North America

United States

Canada

Mexico

Europe

Germany

France

U.K.

Italy

Russia

Spain

Netherlands

Switzerland

Sweden

Poland

Asia-Pacific

China

Japan

South Korea

India

Australia

Taiwan

Southeast Asia

South America

Brazil

Argentina

Chile

Middle East & Africa

Egypt

South Africa

Israel

Türkiye

GCC Countries

Study Objectives

1. To analyze and research the global status and future forecast, involving, production, value, consumption, growth rate (CAGR), market share, historical and forecast.

2. To present the key manufacturers, capacity, production, revenue, market share, and Recent Developments.

3. To split the breakdown data by regions, type, manufacturers, and Application.

4. To analyze the global and key regions market potential and advantage, opportunity and challenge, restraints, and risks.

5. To identify significant trends, drivers, influence factors in global and regions.

6. To analyze competitive developments such as expansions, agreements, new product launches, and acquisitions in the market.

Reasons to Buy This Report

1. This report will help the readers to understand the competition within the industries and strategies for the competitive environment to enhance the potential profit. The report also focuses on the competitive landscape of the global Next-generation IT Service Management (ITSM) Platform market, and introduces in detail the market share, industry ranking, competitor ecosystem, market performance, new product development, operation situation, expansion, and acquisition. etc. of the main players, which helps the readers to identify the main competitors and deeply understand the competition pattern of the market.

2. This report will help stakeholders to understand the global industry status and trends of Next-generation IT Service Management (ITSM) Platform and provides them with information on key market drivers, restraints, challenges, and opportunities.

3. This report will help stakeholders to understand competitors better and gain more insights to strengthen their position in their businesses. The competitive landscape section includes the market share and rank (in volume and value), competitor ecosystem, new product development, expansion, and acquisition.

4. This report stays updated with novel technology integration, features, and the latest developments in the market.

5. This report helps stakeholders to gain insights into which regions to target globally.

6. This report helps stakeholders to gain insights into the end-user perception concerning the adoption of Next-generation IT Service Management (ITSM) Platform.

7. This report helps stakeholders to identify some of the key players in the market and understand their valuable contribution.

Chapter Outline

Chapter 1: Introduces the report scope of the report, executive summary of different market segments (product type, application, etc), including the market size of each market segment, future development potential, and so on. Revenue of Next-generation IT Service Management (ITSM) Platform in global and regional level. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.

Chapter 2: Analysis key trends, drivers, challenges, and opportunities within the global Next-generation IT Service Management (ITSM) Platform industry.

Chapter 3: Detailed analysis of Next-generation IT Service Management (ITSM) Platform companies' competitive landscape, revenue, market share and industry ranking, latest development plan, merger, and acquisition information, etc.

Chapter 4: Provides the analysis of various market segments by type, covering the revenue, and development potential of each market segment, to help readers find the blue ocean market in different market segments.

Chapter 5: Provides the analysis of various market segments by application, covering the revenue, and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.

Chapter 6: Provides profiles of key companies, introducing the basic situation of the main companies in the market in detail, including product descriptions and specifications, Next-generation IT Service Management (ITSM) Platformrevenue, gross margin, and recent development, etc.

Chapter 7: North America (US & Canada) by type, by application and by country, revenue for each segment.

Chapter 8: Europe by type, by application and by country, revenue for each segment.

Chapter 9: China by type, and by application, revenue for each segment.

Chapter 10: Asia (excluding China) by type, by application and by region, revenue for each segment.

Chapter 11: South America, Middle East & Africa by type, by application and by country, revenue for each segment.

Chapter 12: Concluding Insights of the report.

More report detail

Tables and figures
List of Tables Table 1. Global Next-generation IT Service Management (ITSM) Platform Market Size Growth Rate by Type (US$ Million): 2021 VS 2025 VS 2032 Table 2. Key Players of Cloud Native SaaS Platform Table 3. Key Players of Hybrid Managed Platform Table 4. Key Players of On Premises Platform Table 4. Global Next-generation IT Service Management (ITSM) Platform Market Size Growth Rate by Application (US$ Million): 2021 VS 2025 VS 2032 Table 5. Key Players of Large Enterprises Table 6. Key Players of Small and Medium Enterprises Table 7. Key Players of Others Table 8. Global Next-generation IT Service Management (ITSM) Platform Market Size Growth Rate (CAGR) by Region (US$ Million): 2021 VS 2025 VS 2032 Table 9. Global Next-generation IT Service Management (ITSM) Platform Market Size by Region (2021-2026) & (US$ Million) Table 10. Global Next-generation IT Service Management (ITSM) Platform Market Share by Region (2021-2026) Table 11. Global Next-generation IT Service Management (ITSM) Platform Market Size by Region (2027-2032) & (US$ Million) Table 12. Global Next-generation IT Service Management (ITSM) Platform Market Share by Region (2027-2032) Table 13. Next-generation IT Service Management (ITSM) Platform Industry Trends Table 14. Next-generation IT Service Management (ITSM) Platform Industry Drivers Table 15. Next-generation IT Service Management (ITSM) Platform Industry Opportunities and Challenges Table 16. Next-generation IT Service Management (ITSM) Platform Industry Restraints Table 17. Global Next-generation IT Service Management (ITSM) Platform Revenue by Company (US$ Million) & (2021-2026) Table 18. Global Next-generation IT Service Management (ITSM) Platform Revenue Market Share by Company (2021-2026) Table 19. Global Next-generation IT Service Management (ITSM) Platform Players Revenue Ranking, 2024 VS 2025 VS 2026 Table 20. Global Next-generation IT Service Management (ITSM) Platform Key Company Head Office and Area Served Table 21. Global Next-generation IT Service Management (ITSM) Platform Company, Product Type & Application Table 22. Global Next-generation IT Service Management (ITSM) Platform Company Establishment Date Table 23. Global Company Market Concentration Ratio (CR5 and HHI) Table 24. Global Next-generation IT Service Management (ITSM) Platform by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue of 2025) Table 25. Global Next-generation IT Service Management (ITSM) Platform Market Size by Type 2021 VS 2025 VS 2032 (US$ Million) Table 26. Global Next-generation IT Service Management (ITSM) Platform Market Size by Type (2021-2026) & (US$ Million) Table 27. Global Next-generation IT Service Management (ITSM) Platform Market Size by Type (2027-2032) & (US$ Million) Table 28. Global Next-generation IT Service Management (ITSM) Platform Revenue Market Share by Type (2021-2026) Table 29. Global Next-generation IT Service Management (ITSM) Platform Revenue Market Share by Type (2027-2032) Table 30. Global Next-generation IT Service Management (ITSM) Platform Market Size by Application 2021 VS 2025 VS 2032 (US$ Million) Table 31. Global Next-generation IT Service Management (ITSM) Platform Market Size by Application (2021-2026) & (US$ Million) Table 32. Global Next-generation IT Service Management (ITSM) Platform Market Size by Application (2027-2032) & (US$ Million) Table 33. Global Next-generation IT Service Management (ITSM) Platform Revenue Market Share by Application (2021-2026) Table 34. Global Next-generation IT Service Management (ITSM) Platform Revenue Market Share by Application (2027-2032) Table 35. BMC Helix, Inc. Company Information Table 36. BMC Helix, Inc. Business Overview Table 37. BMC Helix, Inc. Next-generation IT Service Management (ITSM) Platform Revenue and Gross Margin (US$ Million) & (2021-2026) Table 38. BMC Helix, Inc. Next-generation IT Service Management (ITSM) Platform Product Portfolio Table 39. BMC Helix, Inc. Recent Development Table 40. Ivanti, Inc. Company Information Table 41. Ivanti, Inc. Business Overview Table 42. Ivanti, Inc. Next-generation IT Service Management (ITSM) Platform Revenue and Gross Margin (US$ Million) & (2021-2026) Table 43. Ivanti, Inc. Next-generation IT Service Management (ITSM) Platform Product Portfolio Table 44. Ivanti, Inc. Recent Development Table 45. Freshworks Inc. Company Information Table 46. Freshworks Inc. Business Overview Table 47. Freshworks Inc. Next-generation IT Service Management (ITSM) Platform Revenue and Gross Margin (US$ Million) & (2021-2026) Table 48. Freshworks Inc. Next-generation IT Service Management (ITSM) Platform Product Portfolio Table 49. Freshworks Inc. Recent Development Table 50. Zoho Corporation Company Information Table 51. Zoho Corporation Business Overview Table 52. Zoho Corporation Next-generation IT Service Management (ITSM) Platform Revenue and Gross Margin (US$ Million) & (2021-2026) Table 53. Zoho Corporation Next-generation IT Service Management (ITSM) Platform Product Portfolio Table 54. Zoho Corporation Recent Development Table 55. OpenText Corporation Company Information Table 56. OpenText Corporation Business Overview Table 57. OpenText Corporation Next-generation IT Service Management (ITSM) Platform Revenue and Gross Margin (US$ Million) & (2021-2026) Table 58. OpenText Corporation Next-generation IT Service Management (ITSM) Platform Product Portfolio Table 59. OpenText Corporation Recent Development Table 60. SolarWinds Corporation Company Information Table 61. SolarWinds Corporation Business Overview Table 62. SolarWinds Corporation Next-generation IT Service Management (ITSM) Platform Revenue and Gross Margin (US$ Million) & (2021-2026) Table 63. SolarWinds Corporation Next-generation IT Service Management (ITSM) Platform Product Portfolio Table 64. SolarWinds Corporation Recent Development Table 65. GoTo Group, Inc. Company Information Table 66. GoTo Group, Inc. Business Overview Table 67. GoTo Group, Inc. Next-generation IT Service Management (ITSM) Platform Revenue and Gross Margin (US$ Million) & (2021-2026) Table 68. GoTo Group, Inc. Next-generation IT Service Management (ITSM) Platform Product Portfolio Table 69. GoTo Group, Inc. Recent Development Table 70. Xurrent, Inc. Company Information Table 71. Xurrent, Inc. Business Overview Table 72. Xurrent, Inc. Next-generation IT Service Management (ITSM) Platform Revenue and Gross Margin (US$ Million) & (2021-2026) Table 73. Xurrent, Inc. Next-generation IT Service Management (ITSM) Platform Product Portfolio Table 74. Xurrent, Inc. Recent Development Table 75. InvGate Company Information Table 76. InvGate Business Overview Table 77. InvGate Next-generation IT Service Management (ITSM) Platform Revenue and Gross Margin (US$ Million) & (2021-2026) Table 78. InvGate Next-generation IT Service Management (ITSM) Platform Product Portfolio Table 79. InvGate Recent Development Table 80. IFS AB Company Information Table 81. IFS AB Business Overview Table 82. IFS AB Next-generation IT Service Management (ITSM) Platform Revenue and Gross Margin (US$ Million) & (2021-2026) Table 83. IFS AB Next-generation IT Service Management (ITSM) Platform Product Portfolio Table 84. IFS AB Recent Development Table 85. Matrix42 GmbH Company Information Table 86. Matrix42 GmbH Business Overview Table 87. Matrix42 GmbH Next-generation IT Service Management (ITSM) Platform Revenue and Gross Margin (US$ Million) & (2021-2026) Table 88. Matrix42 GmbH Next-generation IT Service Management (ITSM) Platform Product Portfolio Table 89. Matrix42 GmbH Recent Development Table 90. EasyVista SAS Company Information Table 91. EasyVista SAS Business Overview Table 92. EasyVista SAS Next-generation IT Service Management (ITSM) Platform Revenue and Gross Margin (US$ Million) & (2021-2026) Table 93. EasyVista SAS Next-generation IT Service Management (ITSM) Platform Product Portfolio Table 94. EasyVista SAS Recent Development Table 95. TOPdesk Nederland B.V. Company Information Table 96. TOPdesk Nederland B.V. Business Overview Table 97. TOPdesk Nederland B.V. Next-generation IT Service Management (ITSM) Platform Revenue and Gross Margin (US$ Million) & (2021-2026) Table 98. TOPdesk Nederland B.V. Next-generation IT Service Management (ITSM) Platform Product Portfolio Table 99. TOPdesk Nederland B.V. Recent Development Table 100. USU Software AG Company Information Table 101. USU Software AG Business Overview Table 102. USU Software AG Next-generation IT Service Management (ITSM) Platform Revenue and Gross Margin (US$ Million) & (2021-2026) Table 103. USU Software AG Next-generation IT Service Management (ITSM) Platform Product Portfolio Table 104. USU Software AG Recent Development Table 105. SysAid Technologies Ltd. Company Information Table 106. SysAid Technologies Ltd. Business Overview Table 107. SysAid Technologies Ltd. Next-generation IT Service Management (ITSM) Platform Revenue and Gross Margin (US$ Million) & (2021-2026) Table 108. SysAid Technologies Ltd. Next-generation IT Service Management (ITSM) Platform Product Portfolio Table 109. SysAid Technologies Ltd. Recent Development Table 110. Halo Service Solutions Ltd. Company Information Table 111. Halo Service Solutions Ltd. Business Overview Table 112. Halo Service Solutions Ltd. Next-generation IT Service Management (ITSM) Platform Revenue and Gross Margin (US$ Million) & (2021-2026) Table 113. Halo Service Solutions Ltd. Next-generation IT Service Management (ITSM) Platform Product Portfolio Table 114. Halo Service Solutions Ltd. Recent Development Table 115. Mindarray Systems Private Limited Company Information Table 116. Mindarray Systems Private Limited Business Overview Table 117. Mindarray Systems Private Limited Next-generation IT Service Management (ITSM) Platform Revenue and Gross Margin (US$ Million) & (2021-2026) Table 118. Mindarray Systems Private Limited Next-generation IT Service Management (ITSM) Platform Product Portfolio Table 119. Mindarray Systems Private Limited Recent Development Table 120. Nomura Research Institute, Ltd. Company Information Table 121. Nomura Research Institute, Ltd. Business Overview Table 122. Nomura Research Institute, Ltd. Next-generation IT Service Management (ITSM) Platform Revenue and Gross Margin (US$ Million) & (2021-2026) Table 123. Nomura Research Institute, Ltd. Next-generation IT Service Management (ITSM) Platform Product Portfolio Table 124. Nomura Research Institute, Ltd. Recent Development Table 125. STEG Co., Ltd. Company Information Table 126. STEG Co., Ltd. Business Overview Table 127. STEG Co., Ltd. Next-generation IT Service Management (ITSM) Platform Revenue and Gross Margin (US$ Million) & (2021-2026) Table 128. STEG Co., Ltd. Next-generation IT Service Management (ITSM) Platform Product Portfolio Table 129. STEG Co., Ltd. Recent Development Table 130. Cloudwise Beijing Technology Co., Ltd. Company Information Table 131. Cloudwise Beijing Technology Co., Ltd. Business Overview Table 132. Cloudwise Beijing Technology Co., Ltd. Next-generation IT Service Management (ITSM) Platform Revenue and Gross Margin (US$ Million) & (2021-2026) Table 133. Cloudwise Beijing Technology Co., Ltd. Next-generation IT Service Management (ITSM) Platform Product Portfolio Table 134. Cloudwise Beijing Technology Co., Ltd. Recent Development Table 135. Guangzhou Canway Technology Co., Ltd. Company Information Table 136. Guangzhou Canway Technology Co., Ltd. Business Overview Table 137. Guangzhou Canway Technology Co., Ltd. Next-generation IT Service Management (ITSM) Platform Revenue and Gross Margin (US$ Million) & (2021-2026) Table 138. Guangzhou Canway Technology Co., Ltd. Next-generation IT Service Management (ITSM) Platform Product Portfolio Table 139. Guangzhou Canway Technology Co., Ltd. Recent Development Table 140. Galaxy Software Services Corporation Company Information Table 141. Galaxy Software Services Corporation Business Overview Table 142. Galaxy Software Services Corporation Next-generation IT Service Management (ITSM) Platform Revenue and Gross Margin (US$ Million) & (2021-2026) Table 143. Galaxy Software Services Corporation Next-generation IT Service Management (ITSM) Platform Product Portfolio Table 144. Galaxy Software Services Corporation Recent Development Table 145. ServiceNow, Inc. Company Information Table 146. ServiceNow, Inc. Business Overview Table 147. ServiceNow, Inc. Next-generation IT Service Management (ITSM) Platform Revenue and Gross Margin (US$ Million) & (2021-2026) Table 148. ServiceNow, Inc. Next-generation IT Service Management (ITSM) Platform Product Portfolio Table 149. ServiceNow, Inc. Recent Development Table 150. Salesforce, Inc. Company Information Table 151. Salesforce, Inc. Business Overview Table 152. Salesforce, Inc. Next-generation IT Service Management (ITSM) Platform Revenue and Gross Margin (US$ Million) & (2021-2026) Table 153. Salesforce, Inc. Next-generation IT Service Management (ITSM) Platform Product Portfolio Table 154. Salesforce, Inc. Recent Development Table 155. Atlassian Corporation Company Information Table 156. Atlassian Corporation Business Overview Table 157. Atlassian Corporation Next-generation IT Service Management (ITSM) Platform Revenue and Gross Margin (US$ Million) & (2021-2026) Table 158. Atlassian Corporation Next-generation IT Service Management (ITSM) Platform Product Portfolio Table 159. Atlassian Corporation Recent Development Table 160. North America Next-generation IT Service Management (ITSM) Platform Market Size by Type (2021-2026) & (US$ Million) Table 161. North America Next-generation IT Service Management (ITSM) Platform Market Size by Type (2027-2032) & (US$ Million) Table 162. North America Next-generation IT Service Management (ITSM) Platform Market Size by Application (2021-2026) & (US$ Million) Table 163. North America Next-generation IT Service Management (ITSM) Platform Market Size by Application (2027-2032) & (US$ Million) Table 164. North America Next-generation IT Service Management (ITSM) Platform Market Size by Country (2021 VS 2025 VS 2032) & (US$ Million) Table 165. North America Next-generation IT Service Management (ITSM) Platform Market Size by Country (2021-2026) Table 166. North America Next-generation IT Service Management (ITSM) Platform Market Size by Country (2027-2032) Table 167. Europe Next-generation IT Service Management (ITSM) Platform Market Size by Type (2021-2026) & (US$ Million) Table 168. Europe Next-generation IT Service Management (ITSM) Platform Market Size by Type (2027-2032) & (US$ Million) Table 169. Europe Next-generation IT Service Management (ITSM) Platform Market Size by Application (2021-2026) & (US$ Million) Table 170. Europe Next-generation IT Service Management (ITSM) Platform Market Size by Application (2027-2032) & (US$ Million) Table 171. Europe Next-generation IT Service Management (ITSM) Platform Market Size by Country (2021 VS 2025 VS 2032) & (US$ Million) Table 172. Europe Next-generation IT Service Management (ITSM) Platform Market Size by Country (2021-2026) Table 173. Europe Next-generation IT Service Management (ITSM) Platform Market Size by Country (2027-2032) Table 174. China Next-generation IT Service Management (ITSM) Platform Market Size by Type (2021-2026) & (US$ Million) Table 175. China Next-generation IT Service Management (ITSM) Platform Market Size by Type (2027-2032) & (US$ Million) Table 176. China Next-generation IT Service Management (ITSM) Platform Market Size by Application (2021-2026) & (US$ Million) Table 177. China Next-generation IT Service Management (ITSM) Platform Market Size by Application (2027-2032) & (US$ Million) Table 178. Asia Next-generation IT Service Management (ITSM) Platform Market Size by Type (2021-2026) & (US$ Million) Table 179. Asia Next-generation IT Service Management (ITSM) Platform Market Size by Type (2027-2032) & (US$ Million) Table 180. Asia Next-generation IT Service Management (ITSM) Platform Market Size by Application (2021-2026) & (US$ Million) Table 181. Asia Next-generation IT Service Management (ITSM) Platform Market Size by Application (2027-2032) & (US$ Million) Table 182. Asia Next-generation IT Service Management (ITSM) Platform Market Size by Country (2021 VS 2025 VS 2032) & (US$ Million) Table 183. Asia Next-generation IT Service Management (ITSM) Platform Market Size by Country (2021-2026) Table 184. Asia Next-generation IT Service Management (ITSM) Platform Market Size by Country (2027-2032) Table 185. South America, Middle East & Africa Next-generation IT Service Management (ITSM) Platform Market Size by Type (2021-2026) & (US$ Million) Table 186. South America, Middle East & Africa Next-generation IT Service Management (ITSM) Platform Market Size by Type (2027-2032) & (US$ Million) Table 187. South America, Middle East & Africa Next-generation IT Service Management (ITSM) Platform Market Size by Application (2021-2026) & (US$ Million) Table 188. South America, Middle East & Africa Next-generation IT Service Management (ITSM) Platform Market Size by Application (2027-2032) & (US$ Million) Table 189. South America, Middle East & Africa Next-generation IT Service Management (ITSM) Platform Market Size by Country (2021 VS 2025 VS 2032) & (US$ Million) Table 190. South America, Middle East & Africa Next-generation IT Service Management (ITSM) Platform Market Size by Country (2021-2026) Table 191. South America, Middle East & Africa Next-generation IT Service Management (ITSM) Platform Market Size by Country (2027-2032) Table 192. Research Programs/Design for This Report Table 193. Authors List of This Report Table 194. Secondary Sources Table 195. Primary Sources List of Figures Figure 1. Next-generation IT Service Management (ITSM) Platform Product Image Figure 2. Global Next-generation IT Service Management (ITSM) Platform Market Size Growth Rate by Type, 2021 VS 2025 VS 2032 (US$ Million) Figure 3. Global Next-generation IT Service Management (ITSM) Platform Market Share by Type: 2025 VS 2032 Figure 4. Cloud Native SaaS Platform Image Figure 5. Hybrid Managed Platform Image Figure 6. On Premises Platform Image Figure 7. Global Next-generation IT Service Management (ITSM) Platform Market Size Growth Rate by Application, 2021 VS 2025 VS 2032 (US$ Million) Figure 8. Global Next-generation IT Service Management (ITSM) Platform Market Share by Application: 2025 VS 2032 Figure 9. Large Enterprises Image Figure 10. Small and Medium Enterprises Image Figure 11. Others Image Figure 12. Global Next-generation IT Service Management (ITSM) Platform Market Size (US$ Million), 2021 VS 2025 VS 2032 Figure 13. Global Next-generation IT Service Management (ITSM) Platform Market Size (2021-2032) & (US$ Million) Figure 14. Global Next-generation IT Service Management (ITSM) Platform Market Share by Region: 2025 VS 2032 Figure 15. Years Considered Figure 16. Global Next-generation IT Service Management (ITSM) Platform Market Share by Players in 2025 Figure 17. Global Top 5 and 10 Next-generation IT Service Management (ITSM) Platform Players Market Share by Revenue in 2025 Figure 18. Company Type (Tier 1, Tier 2, and Tier 3): 2021 VS 2025 Figure 19. Global Next-generation IT Service Management (ITSM) Platform Market Size by Type (2021 VS 2025 VS 2032) & (US$ Million) Figure 20. Global Next-generation IT Service Management (ITSM) Platform Revenue Market Share by Type (2021-2032) Figure 21. Global Next-generation IT Service Management (ITSM) Platform Market Size by Application (2021 VS 2025 VS 2032) & (US$ Million) Figure 22. Global Next-generation IT Service Management (ITSM) Platform Revenue Market Share by Application (2021-2032) Figure 23. North America Next-generation IT Service Management (ITSM) Platform Market Size (2021-2032) & (US$ Million) Figure 24. North America Next-generation IT Service Management (ITSM) Platform Market Share by Type (2021-2032) Figure 25. North America Next-generation IT Service Management (ITSM) Platform Market Share by Application (2021-2032) Figure 26. North America Next-generation IT Service Management (ITSM) Platform Market Share by Country (2021-2032) Figure 27. United States Next-generation IT Service Management (ITSM) Platform Market Size (2021-2032) & (US$ Million) Figure 28. Canada Next-generation IT Service Management (ITSM) Platform Market Size (2021-2032) & (US$ Million) Figure 29. Mexico Next-generation IT Service Management (ITSM) Platform Market Size (2021-2032) & (US$ Million) Figure 30. Europe Next-generation IT Service Management (ITSM) Platform Market Size (2021-2032) & (US$ Million) Figure 31. Europe Next-generation IT Service Management (ITSM) Platform Market Share by Type (2021-2032) Figure 32. Europe Next-generation IT Service Management (ITSM) Platform Market Share by Application (2021-2032) Figure 33. Europe Next-generation IT Service Management (ITSM) Platform Market Share by Country (2021-2032) Figure 34. Germany Next-generation IT Service Management (ITSM) Platform Market Size (2021-2032) & (US$ Million) Figure 35. France Next-generation IT Service Management (ITSM) Platform Market Size (2021-2032) & (US$ Million) Figure 36. U.K. Next-generation IT Service Management (ITSM) Platform Market Size (2021-2032) & (US$ Million) Figure 37. Italy Next-generation IT Service Management (ITSM) Platform Market Size (2021-2032) & (US$ Million) Figure 38. Russia Next-generation IT Service Management (ITSM) Platform Market Size (2021-2032) & (US$ Million) Figure 39. Nordic Countries Next-generation IT Service Management (ITSM) Platform Market Size (2021-2032) & (US$ Million) Figure 40. China Next-generation IT Service Management (ITSM) Platform Market Size (2021-2032) & (US$ Million) Figure 41. China Next-generation IT Service Management (ITSM) Platform Market Share by Type (2021-2032) Figure 42. China Next-generation IT Service Management (ITSM) Platform Market Share by Application (2021-2032) Figure 43. Asia Next-generation IT Service Management (ITSM) Platform Market Size (2021-2032) & (US$ Million) Figure 44. Asia Next-generation IT Service Management (ITSM) Platform Market Share by Type (2021-2032) Figure 45. Asia Next-generation IT Service Management (ITSM) Platform Market Share by Application (2021-2032) Figure 46. Asia Next-generation IT Service Management (ITSM) Platform Market Share by Country (2021-2032) Figure 47. Japan Next-generation IT Service Management (ITSM) Platform Market Size (2021-2032) & (US$ Million) Figure 48. South Korea Next-generation IT Service Management (ITSM) Platform Market Size (2021-2032) & (US$ Million) Figure 49. Taiwan Next-generation IT Service Management (ITSM) Platform Market Size (2021-2032) & (US$ Million) Figure 50. Southeast Asia Next-generation IT Service Management (ITSM) Platform Market Size (2021-2032) & (US$ Million) Figure 51. India Next-generation IT Service Management (ITSM) Platform Market Size (2021-2032) & (US$ Million) Figure 52. Australia Next-generation IT Service Management (ITSM) Platform Market Size (2021-2032) & (US$ Million) Figure 53. South America, Middle East & Africa Next-generation IT Service Management (ITSM) Platform Market Size (2021-2032) & (US$ Million) Figure 54. South America, Middle East & Africa Next-generation IT Service Management (ITSM) Platform Market Share by Type (2021-2032) Figure 55. South America, Middle East & Africa Next-generation IT Service Management (ITSM) Platform Market Share by Application (2021-2032) Figure 56. South America, Middle East & Africa Next-generation IT Service Management (ITSM) Platform Market Share by Country (2021-2032) Figure 57. Brazil Next-generation IT Service Management (ITSM) Platform Market Size (2021-2032) & (US$ Million) Figure 58. South Africa Next-generation IT Service Management (ITSM) Platform Market Size (2021-2032) & (US$ Million) Figure 59. Saudi Arabia Next-generation IT Service Management (ITSM) Platform Market Size (2021-2032) & (US$ Million) Figure 60. Turkey Next-generation IT Service Management (ITSM) Platform Market Size (2021-2032) & (US$ Million) Figure 61. Argentina Next-generation IT Service Management (ITSM) Platform Market Size (2021-2032) & (US$ Million) Figure 62. UAE Next-generation IT Service Management (ITSM) Platform Market Size (2021-2032) & (US$ Million) Figure 63. Egypt Next-generation IT Service Management (ITSM) Platform Market Size (2021-2032) & (US$ Million) Figure 64. Chile Next-generation IT Service Management (ITSM) Platform Market Size (2021-2032) & (US$ Million) Figure 65. Research Process Figure 66. Key Executives Interviewed

Scope & coverage.

Types
  • Cloud Native SaaS Platform
  • Hybrid Managed Platform
  • On Premises Platform
Applications
  • Large Enterprises
  • Small and Medium Enterprises
  • Others
Companies covered
  • BMC Helix, Inc.
  • Ivanti, Inc.
  • Freshworks Inc.
  • Zoho Corporation
  • OpenText Corporation
  • SolarWinds Corporation
  • GoTo Group, Inc.
  • Xurrent, Inc.
  • InvGate
  • IFS AB
  • Matrix42 GmbH
  • EasyVista SAS
  • TOPdesk Nederland B.V.
  • USU Software AG
  • SysAid Technologies Ltd.
  • Halo Service Solutions Ltd.
  • Mindarray Systems Private Limited
  • Nomura Research Institute, Ltd.
  • STEG Co., Ltd.
  • Cloudwise Beijing Technology Co., Ltd.
  • Guangzhou Canway Technology Co., Ltd.
  • Galaxy Software Services Corporation
  • ServiceNow, Inc.
  • Salesforce, Inc.
  • Atlassian Corporation

Inside the report.

1 Market Overview
  1. 1.1 Product Definition
  2. 1.2 Market Analysis by Type
  3. 1.2.1 Global Next-generation IT Service Management (ITSM) Platform Market Size Growth Rate by Type: 2021 VS 2025 VS 2032
  4. 1.2.2 Cloud Native SaaS Platform
  5. 1.2.3 Hybrid Managed Platform
  6. 1.2.4 On Premises Platform
  7. 1.3 Market Analysis by Application
  8. 1.3.1 Global Next-generation IT Service Management (ITSM) Platform Market Size Growth Rate by Application: 2021 VS 2025 VS 2032
  9. 1.3.2 Large Enterprises
  10. 1.3.3 Small and Medium Enterprises
  11. 1.3.4 Others
  12. 1.4 Global Market Growth Prospects
  13. 1.5 Global Next-generation IT Service Management (ITSM) Platform Growth Trends by Region
  14. 1.5.1 Global Next-generation IT Service Management (ITSM) Platform Market Size by Region: 2021 VS 2025 VS 2032
  15. 1.5.2 Next-generation IT Service Management (ITSM) Platform Market Size by Region (2021-2026)
  16. 1.5.3 Next-generation IT Service Management (ITSM) Platform Market Size by Region (2027-2032)
  17. 1.6 Assumptions and Limitations
  18. 1.7 Study Goals and Objectives
  19. 1.8 Years Considered
2 Global Next-generation IT Service Management (ITSM) Platform Market Dynamics
  1. 2.1 Next-generation IT Service Management (ITSM) Platform Industry Trends
  2. 2.2 Next-generation IT Service Management (ITSM) Platform Industry Drivers
  3. 2.3 Next-generation IT Service Management (ITSM) Platform Industry Opportunities and Challenges
  4. 2.4 Next-generation IT Service Management (ITSM) Platform Industry Restraints
3 Competitive Landscape by Company
  1. 3.1 Global Next-generation IT Service Management (ITSM) Platform Revenue by Company (2021-2026)
  2. 3.2 Global Next-generation IT Service Management (ITSM) Platform Players Revenue Ranking, 2024 VS 2025 VS 2026
  3. 3.3 Global Next-generation IT Service Management (ITSM) Platform Key Company Head office and Area Served
  4. 3.4 Global Next-generation IT Service Management (ITSM) Platform Company, Product Type & Application
  5. 3.5 Global Next-generation IT Service Management (ITSM) Platform Company Establishment Date
  6. 3.6 Market Competitive Analysis
  7. 3.6.1 Global Next-generation IT Service Management (ITSM) Platform Market CR5 and HHI
  8. 3.6.2 Global Top 5 and 10 Next-generation IT Service Management (ITSM) Platform Players Market Share by Revenue in 2025
  9. 3.6.3 2025 Next-generation IT Service Management (ITSM) Platform Tier 1, Tier 2, and Tier 3
4 Next-generation IT Service Management (ITSM) Platform Market by Type
  1. 4.1 Global Next-generation IT Service Management (ITSM) Platform Market Size by Type (2021 VS 2025 VS 2032)
  2. 4.2 Global Next-generation IT Service Management (ITSM) Platform Market Size by Type (2021-2032)
  3. 4.3 Global Next-generation IT Service Management (ITSM) Platform Market Size Share by Type (2021-2032)
5 Next-generation IT Service Management (ITSM) Platform Market by Application
  1. 5.1 Global Next-generation IT Service Management (ITSM) Platform Market Size by Application (2021 VS 2025 VS 2032)
  2. 5.2 Global Next-generation IT Service Management (ITSM) Platform Market Size by Application (2021-2032)
  3. 5.3 Global Next-generation IT Service Management (ITSM) Platform Market Size Share by Application (2021-2032)
6 Company Profiles
  1. 6.1 BMC Helix, Inc.
  2. 6.1.1 BMC Helix, Inc. Company Information
  3. 6.1.2 BMC Helix, Inc. Business Overview
  4. 6.1.3 BMC Helix, Inc. Next-generation IT Service Management (ITSM) Platform Revenue and Gross Margin (US$ Million) & (2021-2026)
  5. 6.1.4 BMC Helix, Inc. Next-generation IT Service Management (ITSM) Platform Product Portfolio
  6. 6.1.5 BMC Helix, Inc. Recent Developments
  7. 6.2 Ivanti, Inc.
  8. 6.2.1 Ivanti, Inc. Company Information
  9. 6.2.2 Ivanti, Inc. Business Overview
  10. 6.2.3 Ivanti, Inc. Next-generation IT Service Management (ITSM) Platform Revenue and Gross Margin (US$ Million) & (2021-2026)
  11. 6.2.4 Ivanti, Inc. Next-generation IT Service Management (ITSM) Platform Product Portfolio
  12. 6.2.5 Ivanti, Inc. Recent Developments
  13. 6.3 Freshworks Inc.
  14. 6.3.1 Freshworks Inc. Company Information
  15. 6.3.2 Freshworks Inc. Business Overview
  16. 6.3.3 Freshworks Inc. Next-generation IT Service Management (ITSM) Platform Revenue and Gross Margin (US$ Million) & (2021-2026)
  17. 6.3.4 Freshworks Inc. Next-generation IT Service Management (ITSM) Platform Product Portfolio
  18. 6.3.5 Freshworks Inc. Recent Developments
  19. 6.4 Zoho Corporation
  20. 6.4.1 Zoho Corporation Company Information
  21. 6.4.2 Zoho Corporation Business Overview
  22. 6.4.3 Zoho Corporation Next-generation IT Service Management (ITSM) Platform Revenue and Gross Margin (US$ Million) & (2021-2026)
  23. 6.4.4 Zoho Corporation Next-generation IT Service Management (ITSM) Platform Product Portfolio
  24. 6.4.5 Zoho Corporation Recent Developments
  25. 6.5 OpenText Corporation
  26. 6.5.1 OpenText Corporation Company Information
  27. 6.5.2 OpenText Corporation Business Overview
  28. 6.5.3 OpenText Corporation Next-generation IT Service Management (ITSM) Platform Revenue and Gross Margin (US$ Million) & (2021-2026)
  29. 6.5.4 OpenText Corporation Next-generation IT Service Management (ITSM) Platform Product Portfolio
  30. 6.5.5 OpenText Corporation Recent Developments
  31. 6.6 SolarWinds Corporation
  32. 6.6.1 SolarWinds Corporation Company Information
  33. 6.6.2 SolarWinds Corporation Business Overview
  34. 6.6.3 SolarWinds Corporation Next-generation IT Service Management (ITSM) Platform Revenue and Gross Margin (US$ Million) & (2021-2026)
  35. 6.6.4 SolarWinds Corporation Next-generation IT Service Management (ITSM) Platform Product Portfolio
  36. 6.6.5 SolarWinds Corporation Recent Developments
  37. 6.7 GoTo Group, Inc.
  38. 6.7.1 GoTo Group, Inc. Company Information
  39. 6.7.2 GoTo Group, Inc. Business Overview
  40. 6.7.3 GoTo Group, Inc. Next-generation IT Service Management (ITSM) Platform Revenue and Gross Margin (US$ Million) & (2021-2026)
  41. 6.7.4 GoTo Group, Inc. Next-generation IT Service Management (ITSM) Platform Product Portfolio
  42. 6.7.5 GoTo Group, Inc. Recent Developments
  43. 6.8 Xurrent, Inc.
  44. 6.8.1 Xurrent, Inc. Company Information
  45. 6.8.2 Xurrent, Inc. Business Overview
  46. 6.8.3 Xurrent, Inc. Next-generation IT Service Management (ITSM) Platform Revenue and Gross Margin (US$ Million) & (2021-2026)
  47. 6.8.4 Xurrent, Inc. Next-generation IT Service Management (ITSM) Platform Product Portfolio
  48. 6.8.5 Xurrent, Inc. Recent Developments
  49. 6.9 InvGate
  50. 6.9.1 InvGate Company Information
  51. 6.9.2 InvGate Business Overview
  52. 6.9.3 InvGate Next-generation IT Service Management (ITSM) Platform Revenue and Gross Margin (US$ Million) & (2021-2026)
  53. 6.9.4 InvGate Next-generation IT Service Management (ITSM) Platform Product Portfolio
  54. 6.9.5 InvGate Recent Developments
  55. 6.10 IFS AB
  56. 6.10.1 IFS AB Company Information
  57. 6.10.2 IFS AB Business Overview
  58. 6.10.3 IFS AB Next-generation IT Service Management (ITSM) Platform Revenue and Gross Margin (US$ Million) & (2021-2026)
  59. 6.10.4 IFS AB Next-generation IT Service Management (ITSM) Platform Product Portfolio
  60. 6.10.5 IFS AB Recent Developments
  61. 6.11 Matrix42 GmbH
  62. 6.11.1 Matrix42 GmbH Company Information
  63. 6.11.2 Matrix42 GmbH Business Overview
  64. 6.11.3 Matrix42 GmbH Next-generation IT Service Management (ITSM) Platform Revenue and Gross Margin (US$ Million) & (2021-2026)
  65. 6.11.4 Matrix42 GmbH Next-generation IT Service Management (ITSM) Platform Product Portfolio
  66. 6.11.5 Matrix42 GmbH Recent Developments
  67. 6.12 EasyVista SAS
  68. 6.12.1 EasyVista SAS Company Information
  69. 6.12.2 EasyVista SAS Business Overview
  70. 6.12.3 EasyVista SAS Next-generation IT Service Management (ITSM) Platform Revenue and Gross Margin (US$ Million) & (2021-2026)
  71. 6.12.4 EasyVista SAS Next-generation IT Service Management (ITSM) Platform Product Portfolio
  72. 6.12.5 EasyVista SAS Recent Developments
  73. 6.13 TOPdesk Nederland B.V.
  74. 6.13.1 TOPdesk Nederland B.V. Company Information
  75. 6.13.2 TOPdesk Nederland B.V. Business Overview
  76. 6.13.3 TOPdesk Nederland B.V. Next-generation IT Service Management (ITSM) Platform Revenue and Gross Margin (US$ Million) & (2021-2026)
  77. 6.13.4 TOPdesk Nederland B.V. Next-generation IT Service Management (ITSM) Platform Product Portfolio
  78. 6.13.5 TOPdesk Nederland B.V. Recent Developments
  79. 6.14 USU Software AG
  80. 6.14.1 USU Software AG Company Information
  81. 6.14.2 USU Software AG Business Overview
  82. 6.14.3 USU Software AG Next-generation IT Service Management (ITSM) Platform Revenue and Gross Margin (US$ Million) & (2021-2026)
  83. 6.14.4 USU Software AG Next-generation IT Service Management (ITSM) Platform Product Portfolio
  84. 6.14.5 USU Software AG Recent Developments
  85. 6.15 SysAid Technologies Ltd.
  86. 6.15.1 SysAid Technologies Ltd. Company Information
  87. 6.15.2 SysAid Technologies Ltd. Business Overview
  88. 6.15.3 SysAid Technologies Ltd. Next-generation IT Service Management (ITSM) Platform Revenue and Gross Margin (US$ Million) & (2021-2026)
  89. 6.15.4 SysAid Technologies Ltd. Next-generation IT Service Management (ITSM) Platform Product Portfolio
  90. 6.15.5 SysAid Technologies Ltd. Recent Developments
  91. 6.16 Halo Service Solutions Ltd.
  92. 6.16.1 Halo Service Solutions Ltd. Company Information
  93. 6.16.2 Halo Service Solutions Ltd. Business Overview
  94. 6.16.3 Halo Service Solutions Ltd. Next-generation IT Service Management (ITSM) Platform Revenue and Gross Margin (US$ Million) & (2021-2026)
  95. 6.16.4 Halo Service Solutions Ltd. Next-generation IT Service Management (ITSM) Platform Product Portfolio
  96. 6.16.5 Halo Service Solutions Ltd. Recent Developments
  97. 6.17 Mindarray Systems Private Limited
  98. 6.17.1 Mindarray Systems Private Limited Company Information
  99. 6.17.2 Mindarray Systems Private Limited Business Overview
  100. 6.17.3 Mindarray Systems Private Limited Next-generation IT Service Management (ITSM) Platform Revenue and Gross Margin (US$ Million) & (2021-2026)
  101. 6.17.4 Mindarray Systems Private Limited Next-generation IT Service Management (ITSM) Platform Product Portfolio
  102. 6.17.5 Mindarray Systems Private Limited Recent Developments
  103. 6.18 Nomura Research Institute, Ltd.
  104. 6.18.1 Nomura Research Institute, Ltd. Company Information
  105. 6.18.2 Nomura Research Institute, Ltd. Business Overview
  106. 6.18.3 Nomura Research Institute, Ltd. Next-generation IT Service Management (ITSM) Platform Revenue and Gross Margin (US$ Million) & (2021-2026)
  107. 6.18.4 Nomura Research Institute, Ltd. Next-generation IT Service Management (ITSM) Platform Product Portfolio
  108. 6.18.5 Nomura Research Institute, Ltd. Recent Developments
  109. 6.19 STEG Co., Ltd.
  110. 6.19.1 STEG Co., Ltd. Company Information
  111. 6.19.2 STEG Co., Ltd. Business Overview
  112. 6.19.3 STEG Co., Ltd. Next-generation IT Service Management (ITSM) Platform Revenue and Gross Margin (US$ Million) & (2021-2026)
  113. 6.19.4 STEG Co., Ltd. Next-generation IT Service Management (ITSM) Platform Product Portfolio
  114. 6.19.5 STEG Co., Ltd. Recent Developments
  115. 6.20 Cloudwise Beijing Technology Co., Ltd.
  116. 6.20.1 Cloudwise Beijing Technology Co., Ltd. Company Information
  117. 6.20.2 Cloudwise Beijing Technology Co., Ltd. Business Overview
  118. 6.20.3 Cloudwise Beijing Technology Co., Ltd. Next-generation IT Service Management (ITSM) Platform Revenue and Gross Margin (US$ Million) & (2021-2026)
  119. 6.20.4 Cloudwise Beijing Technology Co., Ltd. Next-generation IT Service Management (ITSM) Platform Product Portfolio
  120. 6.20.5 Cloudwise Beijing Technology Co., Ltd. Recent Developments
  121. 6.21 Guangzhou Canway Technology Co., Ltd.
  122. 6.21.1 Guangzhou Canway Technology Co., Ltd. Company Information
  123. 6.21.2 Guangzhou Canway Technology Co., Ltd. Business Overview
  124. 6.21.3 Guangzhou Canway Technology Co., Ltd. Next-generation IT Service Management (ITSM) Platform Revenue and Gross Margin (US$ Million) & (2021-2026)
  125. 6.21.4 Guangzhou Canway Technology Co., Ltd. Next-generation IT Service Management (ITSM) Platform Product Portfolio
  126. 6.21.5 Guangzhou Canway Technology Co., Ltd. Recent Developments
  127. 6.22 Galaxy Software Services Corporation
  128. 6.22.1 Galaxy Software Services Corporation Company Information
  129. 6.22.2 Galaxy Software Services Corporation Business Overview
  130. 6.22.3 Galaxy Software Services Corporation Next-generation IT Service Management (ITSM) Platform Revenue and Gross Margin (US$ Million) & (2021-2026)
  131. 6.22.4 Galaxy Software Services Corporation Next-generation IT Service Management (ITSM) Platform Product Portfolio
  132. 6.22.5 Galaxy Software Services Corporation Recent Developments
  133. 6.23 ServiceNow, Inc.
  134. 6.23.1 ServiceNow, Inc. Company Information
  135. 6.23.2 ServiceNow, Inc. Business Overview
  136. 6.23.3 ServiceNow, Inc. Next-generation IT Service Management (ITSM) Platform Revenue and Gross Margin (US$ Million) & (2021-2026)
  137. 6.23.4 ServiceNow, Inc. Next-generation IT Service Management (ITSM) Platform Product Portfolio
  138. 6.23.5 ServiceNow, Inc. Recent Developments
  139. 6.24 Salesforce, Inc.
  140. 6.24.1 Salesforce, Inc. Company Information
  141. 6.24.2 Salesforce, Inc. Business Overview
  142. 6.24.3 Salesforce, Inc. Next-generation IT Service Management (ITSM) Platform Revenue and Gross Margin (US$ Million) & (2021-2026)
  143. 6.24.4 Salesforce, Inc. Next-generation IT Service Management (ITSM) Platform Product Portfolio
  144. 6.24.5 Salesforce, Inc. Recent Developments
  145. 6.25 Atlassian Corporation
  146. 6.25.1 Atlassian Corporation Company Information
  147. 6.25.2 Atlassian Corporation Business Overview
  148. 6.25.3 Atlassian Corporation Next-generation IT Service Management (ITSM) Platform Revenue and Gross Margin (US$ Million) & (2021-2026)
  149. 6.25.4 Atlassian Corporation Next-generation IT Service Management (ITSM) Platform Product Portfolio
  150. 6.25.5 Atlassian Corporation Recent Developments
7 North America
  1. 7.1 North America Next-generation IT Service Management (ITSM) Platform Market Size (2021-2032)
  2. 7.2 North America Next-generation IT Service Management (ITSM) Platform Market Size by Type
  3. 7.2.1 North America Next-generation IT Service Management (ITSM) Platform Market Size by Type (2021-2026)
  4. 7.2.2 North America Next-generation IT Service Management (ITSM) Platform Market Size by Type (2027-2032)
  5. 7.2.3 North America Next-generation IT Service Management (ITSM) Platform Market Share by Type (2021-2032)
  6. 7.3 North America Next-generation IT Service Management (ITSM) Platform Market Size by Application
  7. 7.3.1 North America Next-generation IT Service Management (ITSM) Platform Market Size by Application (2021-2026)
  8. 7.3.2 North America Next-generation IT Service Management (ITSM) Platform Market Size by Application (2027-2032)
  9. 7.3.3 North America Next-generation IT Service Management (ITSM) Platform Market Share by Application (2021-2032)
  10. 7.4 North America Next-generation IT Service Management (ITSM) Platform Market Size by Country
  11. 7.4.1 North America Next-generation IT Service Management (ITSM) Platform Market Size by Country (2021 VS 2025 VS 2032)
  12. 7.4.2 North America Next-generation IT Service Management (ITSM) Platform Market Size by Country (2021-2026)
  13. 7.4.3 North America Next-generation IT Service Management (ITSM) Platform Market Size by Country (2027-2032)
  14. 7.4.4 North America Next-generation IT Service Management (ITSM) Platform Market Share by Country (2021-2032)
  15. 7.4.5 United States
  16. 7.4.6 Canada
  17. 7.4.7 Mexico
8 Europe
  1. 8.1 Europe Next-generation IT Service Management (ITSM) Platform Market Size (2021-2032)
  2. 8.2 Europe Next-generation IT Service Management (ITSM) Platform Market Size by Type
  3. 8.2.1 Europe Next-generation IT Service Management (ITSM) Platform Market Size by Type (2021-2026)
  4. 8.2.2 Europe Next-generation IT Service Management (ITSM) Platform Market Size by Type (2027-2032)
  5. 8.2.3 Europe Next-generation IT Service Management (ITSM) Platform Market Share by Type (2021-2032)
  6. 8.3 Europe Next-generation IT Service Management (ITSM) Platform Market Size by Application
  7. 8.3.1 Europe Next-generation IT Service Management (ITSM) Platform Market Size by Application (2021-2026)
  8. 8.3.2 Europe Next-generation IT Service Management (ITSM) Platform Market Size by Application (2027-2032)
  9. 8.3.3 Europe Next-generation IT Service Management (ITSM) Platform Market Share by Application (2021-2032)
  10. 8.4 Europe Next-generation IT Service Management (ITSM) Platform Market Size by Country
  11. 8.4.1 Europe Next-generation IT Service Management (ITSM) Platform Market Size by Country (2021 VS 2025 VS 2032)
  12. 8.4.2 Europe Next-generation IT Service Management (ITSM) Platform Market Size by Country (2021-2026)
  13. 8.4.3 Europe Next-generation IT Service Management (ITSM) Platform Market Size by Country (2027-2032)
  14. 8.4.4 Europe Next-generation IT Service Management (ITSM) Platform Market Share by Country (2021-2032)
  15. 8.4.5 Germany
  16. 8.4.6 France
  17. 8.4.7 U.K.
  18. 8.4.8 Italy
  19. 8.4.9 Russia
  20. 8.4.10 Nordic Countries
9 China
  1. 9.1 China Next-generation IT Service Management (ITSM) Platform Market Size (2021-2032)
  2. 9.2 China Next-generation IT Service Management (ITSM) Platform Market Size by Type
  3. 9.2.1 China Next-generation IT Service Management (ITSM) Platform Market Size by Type (2021-2026)
  4. 9.2.2 China Next-generation IT Service Management (ITSM) Platform Market Size by Type (2027-2032)
  5. 9.2.3 China Next-generation IT Service Management (ITSM) Platform Market Share by Type (2021-2032)
  6. 9.3 China Next-generation IT Service Management (ITSM) Platform Market Size by Application
  7. 9.3.1 China Next-generation IT Service Management (ITSM) Platform Market Size by Application (2021-2026)
  8. 9.3.2 China Next-generation IT Service Management (ITSM) Platform Market Size by Application (2027-2032)
  9. 9.3.3 China Next-generation IT Service Management (ITSM) Platform Market Share by Application (2021-2032)
10 Asia (Excluding China)
  1. 10.1 Asia Next-generation IT Service Management (ITSM) Platform Market Size (2021-2032)
  2. 10.2 Asia Next-generation IT Service Management (ITSM) Platform Market Size by Type
  3. 10.2.1 Asia Next-generation IT Service Management (ITSM) Platform Market Size by Type (2021-2026)
  4. 10.2.2 Asia Next-generation IT Service Management (ITSM) Platform Market Size by Type (2027-2032)
  5. 10.2.3 Asia Next-generation IT Service Management (ITSM) Platform Market Share by Type (2021-2032)
  6. 10.3 Asia Next-generation IT Service Management (ITSM) Platform Market Size by Application
  7. 10.3.1 Asia Next-generation IT Service Management (ITSM) Platform Market Size by Application (2021-2026)
  8. 10.3.2 Asia Next-generation IT Service Management (ITSM) Platform Market Size by Application (2027-2032)
  9. 10.3.3 Asia Next-generation IT Service Management (ITSM) Platform Market Share by Application (2021-2032)
  10. 10.4 Asia Next-generation IT Service Management (ITSM) Platform Market Size by Country
  11. 10.4.1 Asia Next-generation IT Service Management (ITSM) Platform Market Size by Country (2021 VS 2025 VS 2032)
  12. 10.4.2 Asia Next-generation IT Service Management (ITSM) Platform Market Size by Country (2021-2026)
  13. 10.4.3 Asia Next-generation IT Service Management (ITSM) Platform Market Size by Country (2027-2032)
  14. 10.4.4 Asia Next-generation IT Service Management (ITSM) Platform Market Share by Country (2021-2032)
  15. 10.4.5 Japan
  16. 10.4.6 South Korea
  17. 10.4.7 Taiwan
  18. 10.4.8 Southeast Asia
  19. 10.4.9 India
  20. 10.4.10 Australia
11 South America, Middle East & Africa
  1. 11.1 South America, Middle East & Africa Next-generation IT Service Management (ITSM) Platform Market Size (2021-2032)
  2. 11.2 South America, Middle East & Africa Next-generation IT Service Management (ITSM) Platform Market Size by Type
  3. 11.2.1 South America, Middle East & Africa Next-generation IT Service Management (ITSM) Platform Market Size by Type (2021-2026)
  4. 11.2.2 South America, Middle East & Africa Next-generation IT Service Management (ITSM) Platform Market Size by Type (2027-2032)
  5. 11.2.3 South America, Middle East & Africa Next-generation IT Service Management (ITSM) Platform Market Share by Type (2021-2032)
  6. 11.3 South America, Middle East & Africa Next-generation IT Service Management (ITSM) Platform Market Size by Application
  7. 11.3.1 South America, Middle East & Africa Next-generation IT Service Management (ITSM) Platform Market Size by Application (2021-2026)
  8. 11.3.2 South America, Middle East & Africa Next-generation IT Service Management (ITSM) Platform Market Size by Application (2027-2032)
  9. 11.3.3 South America, Middle East & Africa Next-generation IT Service Management (ITSM) Platform Market Share by Application (2021-2032)
  10. 11.4 South America, Middle East & Africa Next-generation IT Service Management (ITSM) Platform Market Size by Country
  11. 11.4.1 South America, Middle East & Africa Next-generation IT Service Management (ITSM) Platform Market Size by Country (2021 VS 2025 VS 2032)
  12. 11.4.2 South America, Middle East & Africa Next-generation IT Service Management (ITSM) Platform Market Size by Country (2021-2026)
  13. 11.4.3 South America, Middle East & Africa Next-generation IT Service Management (ITSM) Platform Market Size by Country (2027-2032)
  14. 11.4.4 South America, Middle East & Africa Next-generation IT Service Management (ITSM) Platform Market Share by Country (2021-2032)
  15. 11.4.5 Brazil
  16. 11.4.6 South Africa
  17. 11.4.7 Saudi Arabia
  18. 11.4.8 Turkey
  19. 11.4.9 Argentina
  20. 11.4.9 UAE
  21. 11.4.9 Egypt
  22. 11.4.9 Chile
12 Concluding Insights
    13 Appendix
    1. 13.1 Reasons for Doing This Study
    2. 13.2 Research Methodology
    3. 13.3 Research Process
    4. 13.4 Authors List of This Report
    5. 13.5 Data Source
    6. 13.5.1 Secondary Sources
    7. 13.5.2 Primary Sources
    8. 13.6 Disclaimer

    GET THE RESEARCH

    Choose your license.

    Choose who needs access.
    All options are for this report and research series.

    Compare access permissions.

    Single User License
    One named user. Individual access.
    Multi User License
    Up to 5 users in the same department.
    Enterprise License
    Organization-wide access within the agreed license.

    Access applies to the purchased edition. Later editions are separate purchases.

    License options
    $3,950USD
    Buy now

    PDF by email within 3–5 working days after payment confirmation.

    Talk to an analyst
    APO Research, Inc.
    Talk to an analyst