APO Research, Inc.
Talk to an analyst

APO RESEARCH · REPORT

Next-generation IT Service Management (ITSM) Platform

Compare research editions
View pricing & licenses

Selected research

Industry Research

Next-generation IT Service Management (ITSM) Platform Industry Research Report 2026

Report ID 174463730112 August 2026146 pages

Choose your research edition.

Industry ResearchNext-generation IT Service Management (ITSM) Platform Industry Research Report 2026146 pages · $2,950 USDIndustry Growth & TrendsGlobal Next-generation IT Service Management (ITSM) Platform Industry Growth and Trends Forecast to 2032120 pages · $3,450 USDMarket StructureGlobal Next-generation IT Service Management (ITSM) Platform Market by Size, by Type, by Application, by Region, History and Forecast 2021-2032193 pages · $3,950 USDMarket Outlook & Growth OpportunitiesGlobal Next-generation IT Service Management (ITSM) Platform Market Outlook and Growth Opportunities 2026218 pages · $4,250 USDMarket Analysis & ForecastGlobal Next-generation IT Service Management (ITSM) Platform Market Analysis and Forecast 2026-2032190 pages · $4,950 USD

Market perspective

The global Next-generation IT Service Management (ITSM) Platform market was valued at US$ million in 2025 and is projected to reach US$ million by 2032, implying a CAGR of % over 2026–2032.

North America: the Next-generation IT Service Management (ITSM) Platform market is projected to increase from US$ million in 2026 to US$ million by 2032, reflecting a CAGR of % over 2026–2032. Europe: the Next-generation IT Service Management (ITSM) Platform market is projected to rise from US$ million in 2026 to US$ million by 2032, registering a CAGR of % over 2026–2032. Asia Pacific: the Next-generation IT Service Management (ITSM) Platform market is expected to grow from US$ million in 2026 to US$ million by 2032, at a CAGR of % over 2026–2032. Leading global service providers of Next-generation IT Service Management (ITSM) Platform include BMC Helix, Inc., Ivanti, Inc., Freshworks Inc., Zoho Corporation, OpenText Corporation, SolarWinds Corporation, GoTo Group, Inc., Xurrent, Inc. and InvGate, among others; in 2025, the top three vendors together accounted for approximately % of global revenue.

Report Scope

Read the full market overview

This report quantifies the global Next-generation IT Service Management (ITSM) Platform market in terms of revenue (US$ million) and, where applicable, service volume (k units), using 2024 as the base year and providing annual historical and forecast data for 2021–2032.

It standardizes definitions of service Types and end-use Applications, harmonizes provider attribution, and delivers comparable time series by company, Type, Application, and region or country, including indicative price bands (US$/k units) and concentration ratios (CR5/CR10). Outputs are intended to support service design, budgeting, capacity planning, and benchmarking for providers, platforms, channel partners, and investors; the report also reviews technology shifts and notable service innovations relevant to Next-generation IT Service Management (ITSM) Platform.

Key Companies & Market Share Insights

This section profiles leading service providers with 2021–2025 results and a 2026–2032 outlook—covering revenue, market share, price bands, service portfolio and client mix, regional and channel mix, and key developments (M&A, network expansion, certifications). It also provides global revenue, average price, and—where applicable—volume metrics by provider, and calculates CR5/CR10 and rank changes to support comparative benchmarking.

Next-generation IT Service Management (ITSM) Platform Market by Company

BMC Helix, Inc.

Ivanti, Inc.

Freshworks Inc.

Zoho Corporation

OpenText Corporation

SolarWinds Corporation

GoTo Group, Inc.

Xurrent, Inc.

InvGate

IFS AB

Matrix42 GmbH

EasyVista SAS

TOPdesk Nederland B.V.

USU Software AG

SysAid Technologies Ltd.

Halo Service Solutions Ltd.

Mindarray Systems Private Limited

Nomura Research Institute, Ltd.

STEG Co., Ltd.

Cloudwise Beijing Technology Co., Ltd.

Guangzhou Canway Technology Co., Ltd.

Galaxy Software Services Corporation

ServiceNow, Inc.

Salesforce, Inc.

Atlassian Corporation

Next-generation IT Service Management (ITSM) Platform Segment by Type

Cloud Native SaaS Platform

Hybrid Managed Platform

On Premises Platform

Next-generation IT Service Management (ITSM) Platform Segment by Application

Large Enterprises

Small and Medium Enterprises

Others

Next-generation IT Service Management (ITSM) Platform Segment by Region

North America

United States

Canada

Mexico

Europe

Germany

France

U.K.

Italy

Spain

Russia

Netherlands

Nordic Countries

Asia-Pacific

China

Japan

South Korea

India

Australia

Taiwan

Southeast Asia

South America

Brazil

Argentina

Chile

Middle East & Africa

Saudi Arabia

Israel

United Arab Emirates

Turkey

Iran

Egypt

Key Drivers & Barriers

High-impact rendering factors and drivers have been studied in this report to aid the readers to understand the general development. Moreover, the report includes restraints and challenges that may act as stumbling blocks on the way of the players. This will assist the users to be attentive and make informed decisions related to business. Specialists have also laid their focus on the upcoming business prospects.

Reasons to Buy This Report

1. This report will help the readers to understand the competition within the industries and strategies for the competitive environment to enhance the potential profit. The report also focuses on the competitive landscape of the global Next-generation IT Service Management (ITSM) Platform market, and introduces in detail the market share, industry ranking, competitor ecosystem, market performance, new product development, operation situation, expansion, and acquisition. etc. of the main players, which helps the readers to identify the main competitors and deeply understand the competition pattern of the market.

2. This report will help stakeholders to understand the global industry status and trends of Next-generation IT Service Management (ITSM) Platform and provides them with information on key market drivers, restraints, challenges, and opportunities.

3. This report will help stakeholders to understand competitors better and gain more insights to strengthen their position in their businesses. The competitive landscape section includes the market share and rank (in volume and value), competitor ecosystem, new product development, expansion, and acquisition.

4. This report stays updated with novel technology integration, features, and the latest developments in the market

5. This report helps stakeholders to gain insights into which regions to target globally

6. This report helps stakeholders to gain insights into the end-user perception concerning the adoption of Next-generation IT Service Management (ITSM) Platform.

7. This report helps stakeholders to identify some of the key players in the market and understand their valuable contribution.

Chapter Outline

Chapter 1: Research objectives, research methods, data sources, data cross-validation;

Chapter 2: Introduces the report scope of the report, executive summary of different market segments (product type, application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.

Chapter 3: Provides the analysis of various market segments product types, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.

Chapter 4: Provides the analysis of various market segments application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.

Chapter 5: Introduces executive summary of global market size, regional market size, this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.

Chapter 6: Detailed analysis of Next-generation IT Service Management (ITSM) Platform companies’ competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.

Chapter 7, 8, 9, 10, 11: North America, Europe, Asia Pacific, South America, Middle East and Africa segment by country. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world.

Chapter 12: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including revenue, gross margin, product introduction, recent development, etc.

Chapter 13: The main points and conclusions of the report.

More report detail

Tables and figures
List of Tables Table 1. Secondary Sources Table 2. Primary Sources Table 3. Market Value Comparison by Type (2021 VS 2025 VS 2032) & (US$ Million) Table 4. Market Value Comparison by Application (2021 VS 2025 VS 2032) & (US$ Million) Table 5. Global Next-generation IT Service Management (ITSM) Platform Market Size by Type (2021-2026) & (US$ Million) Table 6. Global Next-generation IT Service Management (ITSM) Platform Revenue Market Share by Type (2021-2026) Table 7. Global Next-generation IT Service Management (ITSM) Platform Forecasted Market Size by Type (2027-2032) & (US$ Million) Table 8. Global Next-generation IT Service Management (ITSM) Platform Revenue Market Share by Type (2027-2032) Table 9. Global Next-generation IT Service Management (ITSM) Platform Market Size by Application (2021-2026) & (US$ Million) Table 10. Global Next-generation IT Service Management (ITSM) Platform Revenue Market Share by Application (2021-2026) Table 11. Global Next-generation IT Service Management (ITSM) Platform Forecasted Market Size by Application (2027-2032) & (US$ Million) Table 12. Global Next-generation IT Service Management (ITSM) Platform Revenue Market Share by Application (2027-2032) Table 13. Global Next-generation IT Service Management (ITSM) Platform Market Size by Region (US$ Million): 2021 VS 2025 VS 2032 Table 14. Global Next-generation IT Service Management (ITSM) Platform Market Size by Region (2021-2026) & (US$ Million) Table 15. Global Next-generation IT Service Management (ITSM) Platform Market Share by Region (2021-2026) Table 16. Global Next-generation IT Service Management (ITSM) Platform Forecasted Market Size by Region (2027-2032) & (US$ Million) Table 17. Global Next-generation IT Service Management (ITSM) Platform Market Share by Region (2027-2032) Table 18. Next-generation IT Service Management (ITSM) Platform Industry Trends Table 19. Next-generation IT Service Management (ITSM) Platform Industry Drivers Table 20. Next-generation IT Service Management (ITSM) Platform Industry Opportunities and Challenges Table 21. Next-generation IT Service Management (ITSM) Platform Market Restraints Table 22. Global Top Next-generation IT Service Management (ITSM) Platform Players by Revenue (US$ Million) & (2021-2026) Table 23. Global Next-generation IT Service Management (ITSM) Platform Revenue Market Share by Players (2021-2026) Table 24. Global Next-generation IT Service Management (ITSM) Platform Industry Players Ranking, 2024 VS 2025 VS 2026 Table 25. Global Key Players of Next-generation IT Service Management (ITSM) Platform, Headquarters and Area Served Table 26. Global Next-generation IT Service Management (ITSM) Platform Players, Product Type & Application Table 27. Global Players Market Concentration Ratio (CR5 and HHI) Table 28. Global Next-generation IT Service Management (ITSM) Platform by Players Type (Tier 1, Tier 2, and Tier 3) & (Based on the Revenue of 2025) Table 29. Players Mergers & Acquisitions, Expansion Plans Table 30. North America Next-generation IT Service Management (ITSM) Platform Market Growth Rate by Country: 2021 VS 2025 VS 2032 (US$ Million) Table 31. North America Next-generation IT Service Management (ITSM) Platform Market Size by Country (2021-2026) & (US$ Million) Table 32. North America Next-generation IT Service Management (ITSM) Platform Market Size by Country (2027-2032) & (US$ Million) Table 33. Europe Next-generation IT Service Management (ITSM) Platform Market Growth Rate by Country: 2021 VS 2025 VS 2032 (US$ Million) Table 34. Europe Next-generation IT Service Management (ITSM) Platform Market Size by Country (2021-2026) & (US$ Million) Table 35. Europe Next-generation IT Service Management (ITSM) Platform Market Size by Country (2027-2032) & (US$ Million) Table 36. Asia Pacific Next-generation IT Service Management (ITSM) Platform Market Growth Rate by Country: 2021 VS 2025 VS 2032 (US$ Million) Table 37. Asia Pacific Next-generation IT Service Management (ITSM) Platform Market Size by Region (2021-2026) & (US$ Million) Table 38. Asia Pacific Next-generation IT Service Management (ITSM) Platform Market Size by Country (2027-2032) & (US$ Million) Table 39. South America Next-generation IT Service Management (ITSM) Platform Market Growth Rate by Country: 2021 VS 2025 VS 2032 (US$ Million) Table 40. South America Next-generation IT Service Management (ITSM) Platform Market Size by Country (2021-2026) & (US$ Million) Table 41. South America Next-generation IT Service Management (ITSM) Platform Market Size by Country (2027-2032) & (US$ Million) Table 42. Middle East & Africa Next-generation IT Service Management (ITSM) Platform Market Growth Rate by Country: 2021 VS 2025 VS 2032 (US$ Million) Table 43. Middle East & Africa Next-generation IT Service Management (ITSM) Platform Market Size by Country (2021-2026) & (US$ Million) Table 44. Middle East & Africa Next-generation IT Service Management (ITSM) Platform Market Size by Country (2027-2032) & (US$ Million) Table 45. BMC Helix, Inc. Company Information Table 46. BMC Helix, Inc. Business Overview Table 47. BMC Helix, Inc. Revenue in Next-generation IT Service Management (ITSM) Platform Business (2021-2026) & (US$ Million) Table 48. BMC Helix, Inc. Next-generation IT Service Management (ITSM) Platform Product Portfolio Table 49. BMC Helix, Inc. Recent Developments Table 50. Ivanti, Inc. Company Information Table 51. Ivanti, Inc. Business Overview Table 52. Ivanti, Inc. Revenue in Next-generation IT Service Management (ITSM) Platform Business (2021-2026) & (US$ Million) Table 53. Ivanti, Inc. Next-generation IT Service Management (ITSM) Platform Product Portfolio Table 54. Ivanti, Inc. Recent Developments Table 55. Freshworks Inc. Company Information Table 56. Freshworks Inc. Business Overview Table 57. Freshworks Inc. Revenue in Next-generation IT Service Management (ITSM) Platform Business (2021-2026) & (US$ Million) Table 58. Freshworks Inc. Next-generation IT Service Management (ITSM) Platform Product Portfolio Table 59. Freshworks Inc. Recent Developments Table 60. Zoho Corporation Company Information Table 61. Zoho Corporation Business Overview Table 62. Zoho Corporation Revenue in Next-generation IT Service Management (ITSM) Platform Business (2021-2026) & (US$ Million) Table 63. Zoho Corporation Next-generation IT Service Management (ITSM) Platform Product Portfolio Table 64. Zoho Corporation Recent Developments Table 65. OpenText Corporation Company Information Table 66. OpenText Corporation Business Overview Table 67. OpenText Corporation Revenue in Next-generation IT Service Management (ITSM) Platform Business (2021-2026) & (US$ Million) Table 68. OpenText Corporation Next-generation IT Service Management (ITSM) Platform Product Portfolio Table 69. OpenText Corporation Recent Developments Table 70. SolarWinds Corporation Company Information Table 71. SolarWinds Corporation Business Overview Table 72. SolarWinds Corporation Revenue in Next-generation IT Service Management (ITSM) Platform Business (2021-2026) & (US$ Million) Table 73. SolarWinds Corporation Next-generation IT Service Management (ITSM) Platform Product Portfolio Table 74. SolarWinds Corporation Recent Developments Table 75. GoTo Group, Inc. Company Information Table 76. GoTo Group, Inc. Business Overview Table 77. GoTo Group, Inc. Revenue in Next-generation IT Service Management (ITSM) Platform Business (2021-2026) & (US$ Million) Table 78. GoTo Group, Inc. Next-generation IT Service Management (ITSM) Platform Product Portfolio Table 79. GoTo Group, Inc. Recent Developments Table 80. Xurrent, Inc. Company Information Table 81. Xurrent, Inc. Business Overview Table 82. Xurrent, Inc. Revenue in Next-generation IT Service Management (ITSM) Platform Business (2021-2026) & (US$ Million) Table 83. Xurrent, Inc. Next-generation IT Service Management (ITSM) Platform Product Portfolio Table 84. Xurrent, Inc. Recent Developments Table 85. InvGate Company Information Table 86. InvGate Business Overview Table 87. InvGate Revenue in Next-generation IT Service Management (ITSM) Platform Business (2021-2026) & (US$ Million) Table 88. InvGate Next-generation IT Service Management (ITSM) Platform Product Portfolio Table 89. InvGate Recent Developments Table 90. IFS AB Company Information Table 91. IFS AB Business Overview Table 92. IFS AB Revenue in Next-generation IT Service Management (ITSM) Platform Business (2021-2026) & (US$ Million) Table 93. IFS AB Next-generation IT Service Management (ITSM) Platform Product Portfolio Table 94. IFS AB Recent Developments Table 95. Matrix42 GmbH Company Information Table 96. Matrix42 GmbH Business Overview Table 97. Matrix42 GmbH Revenue in Next-generation IT Service Management (ITSM) Platform Business (2021-2026) & (US$ Million) Table 98. Matrix42 GmbH Next-generation IT Service Management (ITSM) Platform Product Portfolio Table 99. Matrix42 GmbH Recent Developments Table 100. EasyVista SAS Company Information Table 101. EasyVista SAS Business Overview Table 102. EasyVista SAS Revenue in Next-generation IT Service Management (ITSM) Platform Business (2021-2026) & (US$ Million) Table 103. EasyVista SAS Next-generation IT Service Management (ITSM) Platform Product Portfolio Table 104. EasyVista SAS Recent Developments Table 105. TOPdesk Nederland B.V. Company Information Table 106. TOPdesk Nederland B.V. Business Overview Table 107. TOPdesk Nederland B.V. Revenue in Next-generation IT Service Management (ITSM) Platform Business (2021-2026) & (US$ Million) Table 108. TOPdesk Nederland B.V. Next-generation IT Service Management (ITSM) Platform Product Portfolio Table 109. TOPdesk Nederland B.V. Recent Developments Table 110. USU Software AG Company Information Table 111. USU Software AG Business Overview Table 112. USU Software AG Revenue in Next-generation IT Service Management (ITSM) Platform Business (2021-2026) & (US$ Million) Table 113. USU Software AG Next-generation IT Service Management (ITSM) Platform Product Portfolio Table 114. USU Software AG Recent Developments Table 115. SysAid Technologies Ltd. Company Information Table 116. SysAid Technologies Ltd. Business Overview Table 117. SysAid Technologies Ltd. Revenue in Next-generation IT Service Management (ITSM) Platform Business (2021-2026) & (US$ Million) Table 118. SysAid Technologies Ltd. Next-generation IT Service Management (ITSM) Platform Product Portfolio Table 119. SysAid Technologies Ltd. Recent Developments Table 120. Halo Service Solutions Ltd. Company Information Table 121. Halo Service Solutions Ltd. Business Overview Table 122. Halo Service Solutions Ltd. Revenue in Next-generation IT Service Management (ITSM) Platform Business (2021-2026) & (US$ Million) Table 123. Halo Service Solutions Ltd. Next-generation IT Service Management (ITSM) Platform Product Portfolio Table 124. Halo Service Solutions Ltd. Recent Developments Table 125. Mindarray Systems Private Limited Company Information Table 126. Mindarray Systems Private Limited Business Overview Table 127. Mindarray Systems Private Limited Revenue in Next-generation IT Service Management (ITSM) Platform Business (2021-2026) & (US$ Million) Table 128. Mindarray Systems Private Limited Next-generation IT Service Management (ITSM) Platform Product Portfolio Table 129. Mindarray Systems Private Limited Recent Developments Table 130. Nomura Research Institute, Ltd. Company Information Table 131. Nomura Research Institute, Ltd. Business Overview Table 132. Nomura Research Institute, Ltd. Revenue in Next-generation IT Service Management (ITSM) Platform Business (2021-2026) & (US$ Million) Table 133. Nomura Research Institute, Ltd. Next-generation IT Service Management (ITSM) Platform Product Portfolio Table 134. Nomura Research Institute, Ltd. Recent Developments Table 135. STEG Co., Ltd. Company Information Table 136. STEG Co., Ltd. Business Overview Table 137. STEG Co., Ltd. Revenue in Next-generation IT Service Management (ITSM) Platform Business (2021-2026) & (US$ Million) Table 138. STEG Co., Ltd. Next-generation IT Service Management (ITSM) Platform Product Portfolio Table 139. STEG Co., Ltd. Recent Developments Table 140. Cloudwise Beijing Technology Co., Ltd. Company Information Table 141. Cloudwise Beijing Technology Co., Ltd. Business Overview Table 142. Cloudwise Beijing Technology Co., Ltd. Revenue in Next-generation IT Service Management (ITSM) Platform Business (2021-2026) & (US$ Million) Table 143. Cloudwise Beijing Technology Co., Ltd. Next-generation IT Service Management (ITSM) Platform Product Portfolio Table 144. Cloudwise Beijing Technology Co., Ltd. Recent Developments Table 145. Guangzhou Canway Technology Co., Ltd. Company Information Table 146. Guangzhou Canway Technology Co., Ltd. Business Overview Table 147. Guangzhou Canway Technology Co., Ltd. Revenue in Next-generation IT Service Management (ITSM) Platform Business (2021-2026) & (US$ Million) Table 148. Guangzhou Canway Technology Co., Ltd. Next-generation IT Service Management (ITSM) Platform Product Portfolio Table 149. Guangzhou Canway Technology Co., Ltd. Recent Developments Table 150. Galaxy Software Services Corporation Company Information Table 151. Galaxy Software Services Corporation Business Overview Table 152. Galaxy Software Services Corporation Revenue in Next-generation IT Service Management (ITSM) Platform Business (2021-2026) & (US$ Million) Table 153. Galaxy Software Services Corporation Next-generation IT Service Management (ITSM) Platform Product Portfolio Table 154. Galaxy Software Services Corporation Recent Developments Table 155. ServiceNow, Inc. Company Information Table 156. ServiceNow, Inc. Business Overview Table 157. ServiceNow, Inc. Revenue in Next-generation IT Service Management (ITSM) Platform Business (2021-2026) & (US$ Million) Table 158. ServiceNow, Inc. Next-generation IT Service Management (ITSM) Platform Product Portfolio Table 159. ServiceNow, Inc. Recent Developments Table 160. Salesforce, Inc. Company Information Table 161. Salesforce, Inc. Business Overview Table 162. Salesforce, Inc. Revenue in Next-generation IT Service Management (ITSM) Platform Business (2021-2026) & (US$ Million) Table 163. Salesforce, Inc. Next-generation IT Service Management (ITSM) Platform Product Portfolio Table 164. Salesforce, Inc. Recent Developments Table 165. Atlassian Corporation Company Information Table 166. Atlassian Corporation Business Overview Table 167. Atlassian Corporation Revenue in Next-generation IT Service Management (ITSM) Platform Business (2021-2026) & (US$ Million) Table 168. Atlassian Corporation Next-generation IT Service Management (ITSM) Platform Product Portfolio Table 169. Atlassian Corporation Recent Developments Table 170. Authors List of This Report List of Figures Figure 1. Research Methodology Figure 2. Research Process Figure 3. Key Executives Interviewed Figure 4. Next-generation IT Service Management (ITSM) Platform Product Image Figure 5. Global Next-generation IT Service Management (ITSM) Platform Market Size Comparison by Type (2021 VS 2025 VS 2032) & (US$ Million) Figure 6. Global Next-generation IT Service Management (ITSM) Platform Market Share by Type: 2025 VS 2032 Figure 7. Cloud Native SaaS Platform Product Figure 8. Hybrid Managed Platform Product Figure 9. On Premises Platform Product Figure 10. Global Next-generation IT Service Management (ITSM) Platform Market Size by Application (2021 VS 2025 VS 2032) & (US$ Million) Figure 11. Global Next-generation IT Service Management (ITSM) Platform Market Share by Application: 2025 VS 2032 Figure 12. Large Enterprises Product Figure 13. Small and Medium Enterprises Product Figure 14. Others Product Figure 15. Global Next-generation IT Service Management (ITSM) Platform Market Size (US$ Million), Year-over-Year: 2021-2032 Figure 16. Global Next-generation IT Service Management (ITSM) Platform Market Size, (US$ Million), 2021 VS 2025 VS 2032 Figure 17. Global Next-generation IT Service Management (ITSM) Platform Market Share by Region: 2025 VS 2032 Figure 18. Global Next-generation IT Service Management (ITSM) Platform Market Share by Players in 2025 Figure 19. Global Next-generation IT Service Management (ITSM) Platform Manufacturers Established Date Figure 20. Global Top 5 and 10 Next-generation IT Service Management (ITSM) Platform Players Market Share by Revenue in 2025 Figure 21. Players Type (Tier 1, Tier 2, and Tier 3): 2021 VS 2025 Figure 22. North America Next-generation IT Service Management (ITSM) Platform Market Size YoY Growth (2021-2032) & (US$ Million) Figure 23. North America Next-generation IT Service Management (ITSM) Platform Market Share by Country (2021-2032) Figure 24. United States Next-generation IT Service Management (ITSM) Platform Market Size YoY Growth (2021-2032) & (US$ Million) Figure 25. Canada Next-generation IT Service Management (ITSM) Platform Market Size YoY Growth (2021-2032) & (US$ Million) Figure 26. Mexico Next-generation IT Service Management (ITSM) Platform Market Share by Country (2021-2032) Figure 27. Europe Next-generation IT Service Management (ITSM) Platform Market Size YoY Growth (2021-2032) & (US$ Million) Figure 28. Europe Next-generation IT Service Management (ITSM) Platform Market Share by Country (2021-2032) Figure 29. Germany Next-generation IT Service Management (ITSM) Platform Market Size YoY Growth (2021-2032) & (US$ Million) Figure 30. France Next-generation IT Service Management (ITSM) Platform Market Size YoY Growth (2021-2032) & (US$ Million) Figure 31. U.K. Next-generation IT Service Management (ITSM) Platform Market Size YoY Growth (2021-2032) & (US$ Million) Figure 32. Italy Next-generation IT Service Management (ITSM) Platform Market Size YoY Growth (2021-2032) & (US$ Million) Figure 33. Spain Next-generation IT Service Management (ITSM) Platform Market Size YoY Growth (2021-2032) & (US$ Million) Figure 34. Russia Next-generation IT Service Management (ITSM) Platform Market Size YoY Growth (2021-2032) & (US$ Million) Figure 35. Netherlands Next-generation IT Service Management (ITSM) Platform Market Size YoY Growth (2021-2032) & (US$ Million) Figure 36. Nordic Countries Next-generation IT Service Management (ITSM) Platform Market Size YoY Growth (2021-2032) & (US$ Million) Figure 37. Asia-Pacific Next-generation IT Service Management (ITSM) Platform Market Size YoY Growth (2021-2032) & (US$ Million) Figure 38. Asia-Pacific Next-generation IT Service Management (ITSM) Platform Market Share by Country (2021-2032) Figure 39. China Next-generation IT Service Management (ITSM) Platform Market Size YoY Growth (2021-2032) & (US$ Million) Figure 40. Japan Next-generation IT Service Management (ITSM) Platform Market Size YoY Growth (2021-2032) & (US$ Million) Figure 41. South Korea Next-generation IT Service Management (ITSM) Platform Market Size YoY Growth (2021-2032) & (US$ Million) Figure 42. India Next-generation IT Service Management (ITSM) Platform Market Size YoY Growth (2021-2032) & (US$ Million) Figure 43. India Next-generation IT Service Management (ITSM) Platform Market Share by Country (2021-2032) Figure 44. Australia Next-generation IT Service Management (ITSM) Platform Market Size YoY Growth (2021-2032) & (US$ Million) Figure 45. China Taiwan Next-generation IT Service Management (ITSM) Platform Market Size YoY Growth (2021-2032) & (US$ Million) Figure 46. Southeast Asia Next-generation IT Service Management (ITSM) Platform Market Size YoY Growth (2021-2032) & (US$ Million) Figure 47. South America Next-generation IT Service Management (ITSM) Platform Market Size YoY Growth (2021-2032) & (US$ Million) Figure 48. South America Next-generation IT Service Management (ITSM) Platform Market Share by Country (2021-2032) Figure 49. Brazil Next-generation IT Service Management (ITSM) Platform Market Size YoY Growth (2021-2032) & (US$ Million) Figure 50. Argentina Next-generation IT Service Management (ITSM) Platform Market Size YoY Growth (2021-2032) & (US$ Million) Figure 51. Chile Next-generation IT Service Management (ITSM) Platform Market Size YoY Growth (2021-2032) & (US$ Million) Figure 52. Colombia Next-generation IT Service Management (ITSM) Platform Market Size YoY Growth (2021-2032) & (US$ Million) Figure 53. Peru Next-generation IT Service Management (ITSM) Platform Market Size YoY Growth (2021-2032) & (US$ Million) Figure 54. BMC Helix, Inc. Revenue Growth Rate in Next-generation IT Service Management (ITSM) Platform Business (2021-2026) Figure 55. Ivanti, Inc. Revenue Growth Rate in Next-generation IT Service Management (ITSM) Platform Business (2021-2026) Figure 56. Freshworks Inc. Revenue Growth Rate in Next-generation IT Service Management (ITSM) Platform Business (2021-2026) Figure 57. Zoho Corporation Revenue Growth Rate in Next-generation IT Service Management (ITSM) Platform Business (2021-2026) Figure 58. OpenText Corporation Revenue Growth Rate in Next-generation IT Service Management (ITSM) Platform Business (2021-2026) Figure 59. SolarWinds Corporation Revenue Growth Rate in Next-generation IT Service Management (ITSM) Platform Business (2021-2026) Figure 60. GoTo Group, Inc. Revenue Growth Rate in Next-generation IT Service Management (ITSM) Platform Business (2021-2026) Figure 61. Xurrent, Inc. Revenue Growth Rate in Next-generation IT Service Management (ITSM) Platform Business (2021-2026) Figure 62. InvGate Revenue Growth Rate in Next-generation IT Service Management (ITSM) Platform Business (2021-2026) Figure 63. IFS AB Revenue Growth Rate in Next-generation IT Service Management (ITSM) Platform Business (2021-2026) Figure 64. Matrix42 GmbH Revenue Growth Rate in Next-generation IT Service Management (ITSM) Platform Business (2021-2026) Figure 65. EasyVista SAS Revenue Growth Rate in Next-generation IT Service Management (ITSM) Platform Business (2021-2026) Figure 66. TOPdesk Nederland B.V. Revenue Growth Rate in Next-generation IT Service Management (ITSM) Platform Business (2021-2026) Figure 67. USU Software AG Revenue Growth Rate in Next-generation IT Service Management (ITSM) Platform Business (2021-2026) Figure 68. SysAid Technologies Ltd. Revenue Growth Rate in Next-generation IT Service Management (ITSM) Platform Business (2021-2026) Figure 69. Halo Service Solutions Ltd. Revenue Growth Rate in Next-generation IT Service Management (ITSM) Platform Business (2021-2026) Figure 70. Mindarray Systems Private Limited Revenue Growth Rate in Next-generation IT Service Management (ITSM) Platform Business (2021-2026) Figure 71. Nomura Research Institute, Ltd. Revenue Growth Rate in Next-generation IT Service Management (ITSM) Platform Business (2021-2026) Figure 72. STEG Co., Ltd. Revenue Growth Rate in Next-generation IT Service Management (ITSM) Platform Business (2021-2026) Figure 73. Cloudwise Beijing Technology Co., Ltd. Revenue Growth Rate in Next-generation IT Service Management (ITSM) Platform Business (2021-2026) Figure 74. Guangzhou Canway Technology Co., Ltd. Revenue Growth Rate in Next-generation IT Service Management (ITSM) Platform Business (2021-2026) Figure 75. Galaxy Software Services Corporation Revenue Growth Rate in Next-generation IT Service Management (ITSM) Platform Business (2021-2026) Figure 76. ServiceNow, Inc. Revenue Growth Rate in Next-generation IT Service Management (ITSM) Platform Business (2021-2026) Figure 77. Salesforce, Inc. Revenue Growth Rate in Next-generation IT Service Management (ITSM) Platform Business (2021-2026) Figure 78. Atlassian Corporation Revenue Growth Rate in Next-generation IT Service Management (ITSM) Platform Business (2021-2026)

Scope & coverage.

Types
  • Cloud Native SaaS Platform
  • Hybrid Managed Platform
  • On Premises Platform
Applications
  • Large Enterprises
  • Small and Medium Enterprises
  • Others
Companies covered
  • BMC Helix, Inc.
  • Ivanti, Inc.
  • Freshworks Inc.
  • Zoho Corporation
  • OpenText Corporation
  • SolarWinds Corporation
  • GoTo Group, Inc.
  • Xurrent, Inc.
  • InvGate
  • IFS AB
  • Matrix42 GmbH
  • EasyVista SAS
  • TOPdesk Nederland B.V.
  • USU Software AG
  • SysAid Technologies Ltd.
  • Halo Service Solutions Ltd.
  • Mindarray Systems Private Limited
  • Nomura Research Institute, Ltd.
  • STEG Co., Ltd.
  • Cloudwise Beijing Technology Co., Ltd.
  • Guangzhou Canway Technology Co., Ltd.
  • Galaxy Software Services Corporation
  • ServiceNow, Inc.
  • Salesforce, Inc.
  • Atlassian Corporation

Inside the report.

1 Preface
  1. 1.1 Scope of Report
  2. 1.2 Reasons for Doing This Study
  3. 1.3 Research Methodology
  4. 1.4 Research Process
  5. 1.5 Data Source
  6. 1.5.1 Secondary Sources
  7. 1.5.2 Primary Sources
2 Market Overview
  1. 2.1 Product Definition
  2. 2.2 Next-generation IT Service Management (ITSM) Platform by Type
  3. 2.2.1 Market Value Comparison by Type (2021 VS 2025 VS 2032)
  4. 2.2.2 Cloud Native SaaS Platform
  5. 2.2.3 Hybrid Managed Platform
  6. 2.2.4 On Premises Platform
  7. 2.3 Next-generation IT Service Management (ITSM) Platform by Application
  8. 2.3.1 Market Value Comparison by Application (2021 VS 2025 VS 2032)
  9. 2.3.2 Large Enterprises
  10. 2.3.3 Small and Medium Enterprises
  11. 2.3.4 Others
  12. 2.4 Assumptions and Limitations
3 Next-generation IT Service Management (ITSM) Platform Breakdown Data by Type
  1. 3.1 Global Next-generation IT Service Management (ITSM) Platform Historic Market Size by Type (2021-2026)
  2. 3.2 Global Next-generation IT Service Management (ITSM) Platform Forecasted Market Size by Type (2027-2032)
4 Next-generation IT Service Management (ITSM) Platform Breakdown Data by Application
  1. 4.1 Global Next-generation IT Service Management (ITSM) Platform Historic Market Size by Application (2021-2026)
  2. 4.2 Global Next-generation IT Service Management (ITSM) Platform Forecasted Market Size by Application (2027-2032)
5 Global Growth Trends
  1. 5.1 Global Next-generation IT Service Management (ITSM) Platform Market Perspective (2021-2032)
  2. 5.2 Global Next-generation IT Service Management (ITSM) Platform Growth Trends by Region
  3. 5.2.1 Global Next-generation IT Service Management (ITSM) Platform Market Size by Region: 2021 VS 2025 VS 2032
  4. 5.2.2 Next-generation IT Service Management (ITSM) Platform Historic Market Size by Region (2021-2026)
  5. 5.2.3 Next-generation IT Service Management (ITSM) Platform Forecasted Market Size by Region (2027-2032)
  6. 5.3 Next-generation IT Service Management (ITSM) Platform Market Dynamics
  7. 5.3.1 Next-generation IT Service Management (ITSM) Platform Industry Trends
  8. 5.3.2 Next-generation IT Service Management (ITSM) Platform Market Drivers
  9. 5.3.3 Next-generation IT Service Management (ITSM) Platform Market Challenges
  10. 5.3.4 Next-generation IT Service Management (ITSM) Platform Market Restraints
6 Market Competitive Landscape by Players
  1. 6.1 Global Top Next-generation IT Service Management (ITSM) Platform Players by Revenue
  2. 6.1.1 Global Top Next-generation IT Service Management (ITSM) Platform Players by Revenue (2021-2026)
  3. 6.1.2 Global Next-generation IT Service Management (ITSM) Platform Revenue Market Share by Players (2021-2026)
  4. 6.2 Global Next-generation IT Service Management (ITSM) Platform Industry Players Ranking, 2023 VS 2024 VS 2025
  5. 6.3 Global Key Players of Next-generation IT Service Management (ITSM) Platform Head Office and Area Served
  6. 6.4 Global Next-generation IT Service Management (ITSM) Platform Players, Product Type & Application
  7. 6.5 Global Next-generation IT Service Management (ITSM) Platform Manufacturers Established Date
  8. 6.6 Global Next-generation IT Service Management (ITSM) Platform Market CR5 and HHI
  9. 6.7 Global Players Mergers & Acquisition
7 North America
  1. 7.1 North America Next-generation IT Service Management (ITSM) Platform Market Size (2021-2032)
  2. 7.2 North America Next-generation IT Service Management (ITSM) Platform Market Growth Rate by Country: 2021 VS 2025 VS 2032
  3. 7.3 North America Next-generation IT Service Management (ITSM) Platform Market Size by Country (2021-2026)
  4. 7.4 North America Next-generation IT Service Management (ITSM) Platform Market Size by Country (2027-2032)
  5. 7.5 United States
  6. 7.5 United States
  7. 7.6 Canada
  8. 7.7 Mexico
8 Europe
  1. 8.1 Europe Next-generation IT Service Management (ITSM) Platform Market Size (2021-2032)
  2. 8.2 Europe Next-generation IT Service Management (ITSM) Platform Market Growth Rate by Country: 2021 VS 2025 VS 2032
  3. 8.3 Europe Next-generation IT Service Management (ITSM) Platform Market Size by Country (2021-2026)
  4. 8.4 Europe Next-generation IT Service Management (ITSM) Platform Market Size by Country (2027-2032)
  5. 8.5 Germany
  6. 8.6 France
  7. 8.7 U.K.
  8. 8.8 Italy
  9. 8.9 Spain
  10. 8.10 Russia
  11. 8.11 Netherlands
  12. 8.12 Nordic Countries
9 Asia-Pacific
  1. 9.1 Asia-Pacific Next-generation IT Service Management (ITSM) Platform Market Size (2021-2032)
  2. 9.2 Asia-Pacific Next-generation IT Service Management (ITSM) Platform Market Growth Rate by Country: 2021 VS 2025 VS 2032
  3. 9.3 Asia-Pacific Next-generation IT Service Management (ITSM) Platform Market Size by Country (2021-2026)
  4. 9.4 Asia-Pacific Next-generation IT Service Management (ITSM) Platform Market Size by Country (2027-2032)
  5. 9.5 China
  6. 9.6 Japan
  7. 9.7 South Korea
  8. 9.8 India
  9. 9.9 Australia
  10. 9.10 China Taiwan
  11. 9.11 Southeast Asia
10 South America
  1. 10.1 South America Next-generation IT Service Management (ITSM) Platform Market Size (2021-2032)
  2. 10.2 South America Next-generation IT Service Management (ITSM) Platform Market Growth Rate by Country: 2021 VS 2025 VS 2032
  3. 10.3 South America Next-generation IT Service Management (ITSM) Platform Market Size by Country (2021-2026)
  4. 10.4 South America Next-generation IT Service Management (ITSM) Platform Market Size by Country (2027-2032)
  5. 10.5 Brazil
  6. 10.6 Argentina
  7. 10.7 Chile
  8. 10.8 Colombia
  9. 10.9 Peru
11 Middle East & Africa
  1. 11.1 Middle East & Africa Next-generation IT Service Management (ITSM) Platform Market Size (2021-2032)
  2. 11.2 Middle East & Africa Next-generation IT Service Management (ITSM) Platform Market Growth Rate by Country: 2021 VS 2025 VS 2032
  3. 11.3 Middle East & Africa Next-generation IT Service Management (ITSM) Platform Market Size by Country (2021-2026)
  4. 11.4 Middle East & Africa Next-generation IT Service Management (ITSM) Platform Market Size by Country (2027-2032)
  5. 11.5 Saudi Arabia
  6. 11.6 Israel
  7. 11.7 United Arab Emirates
  8. 11.8 Turkey
  9. 11.9 Iran
  10. 11.10 Egypt
12 Players Profiled
  1. 12.1 BMC Helix, Inc.
  2. 12.1.1 BMC Helix, Inc. Company Information
  3. 12.1.2 BMC Helix, Inc. Business Overview
  4. 12.1.3 BMC Helix, Inc. Revenue in Next-generation IT Service Management (ITSM) Platform Business (2021-2026)
  5. 12.1.4 BMC Helix, Inc. Next-generation IT Service Management (ITSM) Platform Product Portfolio
  6. 12.1.5 BMC Helix, Inc. Recent Developments
  7. 12.2 Ivanti, Inc.
  8. 12.2.1 Ivanti, Inc. Company Information
  9. 12.2.2 Ivanti, Inc. Business Overview
  10. 12.2.3 Ivanti, Inc. Revenue in Next-generation IT Service Management (ITSM) Platform Business (2021-2026)
  11. 12.2.4 Ivanti, Inc. Next-generation IT Service Management (ITSM) Platform Product Portfolio
  12. 12.2.5 Ivanti, Inc. Recent Developments
  13. 12.3 Freshworks Inc.
  14. 12.3.1 Freshworks Inc. Company Information
  15. 12.3.2 Freshworks Inc. Business Overview
  16. 12.3.3 Freshworks Inc. Revenue in Next-generation IT Service Management (ITSM) Platform Business (2021-2026)
  17. 12.3.4 Freshworks Inc. Next-generation IT Service Management (ITSM) Platform Product Portfolio
  18. 12.3.5 Freshworks Inc. Recent Developments
  19. 12.4 Zoho Corporation
  20. 12.4.1 Zoho Corporation Company Information
  21. 12.4.2 Zoho Corporation Business Overview
  22. 12.4.3 Zoho Corporation Revenue in Next-generation IT Service Management (ITSM) Platform Business (2021-2026)
  23. 12.4.4 Zoho Corporation Next-generation IT Service Management (ITSM) Platform Product Portfolio
  24. 12.4.5 Zoho Corporation Recent Developments
  25. 12.5 OpenText Corporation
  26. 12.5.1 OpenText Corporation Company Information
  27. 12.5.2 OpenText Corporation Business Overview
  28. 12.5.3 OpenText Corporation Revenue in Next-generation IT Service Management (ITSM) Platform Business (2021-2026)
  29. 12.5.4 OpenText Corporation Next-generation IT Service Management (ITSM) Platform Product Portfolio
  30. 12.5.5 OpenText Corporation Recent Developments
  31. 12.6 SolarWinds Corporation
  32. 12.6.1 SolarWinds Corporation Company Information
  33. 12.6.2 SolarWinds Corporation Business Overview
  34. 12.6.3 SolarWinds Corporation Revenue in Next-generation IT Service Management (ITSM) Platform Business (2021-2026)
  35. 12.6.4 SolarWinds Corporation Next-generation IT Service Management (ITSM) Platform Product Portfolio
  36. 12.6.5 SolarWinds Corporation Recent Developments
  37. 12.7 GoTo Group, Inc.
  38. 12.7.1 GoTo Group, Inc. Company Information
  39. 12.7.2 GoTo Group, Inc. Business Overview
  40. 12.7.3 GoTo Group, Inc. Revenue in Next-generation IT Service Management (ITSM) Platform Business (2021-2026)
  41. 12.7.4 GoTo Group, Inc. Next-generation IT Service Management (ITSM) Platform Product Portfolio
  42. 12.7.5 GoTo Group, Inc. Recent Developments
  43. 12.8 Xurrent, Inc.
  44. 12.8.1 Xurrent, Inc. Company Information
  45. 12.8.2 Xurrent, Inc. Business Overview
  46. 12.8.3 Xurrent, Inc. Revenue in Next-generation IT Service Management (ITSM) Platform Business (2021-2026)
  47. 12.8.4 Xurrent, Inc. Next-generation IT Service Management (ITSM) Platform Product Portfolio
  48. 12.8.5 Xurrent, Inc. Recent Developments
  49. 12.9 InvGate
  50. 12.9.1 InvGate Company Information
  51. 12.9.2 InvGate Business Overview
  52. 12.9.3 InvGate Revenue in Next-generation IT Service Management (ITSM) Platform Business (2021-2026)
  53. 12.9.4 InvGate Next-generation IT Service Management (ITSM) Platform Product Portfolio
  54. 12.9.5 InvGate Recent Developments
  55. 12.10 IFS AB
  56. 12.10.1 IFS AB Company Information
  57. 12.10.2 IFS AB Business Overview
  58. 12.10.3 IFS AB Revenue in Next-generation IT Service Management (ITSM) Platform Business (2021-2026)
  59. 12.10.4 IFS AB Next-generation IT Service Management (ITSM) Platform Product Portfolio
  60. 12.10.5 IFS AB Recent Developments
  61. 12.11 Matrix42 GmbH
  62. 12.11.1 Matrix42 GmbH Company Information
  63. 12.11.2 Matrix42 GmbH Business Overview
  64. 12.11.3 Matrix42 GmbH Revenue in Next-generation IT Service Management (ITSM) Platform Business (2021-2026)
  65. 12.11.4 Matrix42 GmbH Next-generation IT Service Management (ITSM) Platform Product Portfolio
  66. 12.11.5 Matrix42 GmbH Recent Developments
  67. 12.12 EasyVista SAS
  68. 12.12.1 EasyVista SAS Company Information
  69. 12.12.2 EasyVista SAS Business Overview
  70. 12.12.3 EasyVista SAS Revenue in Next-generation IT Service Management (ITSM) Platform Business (2021-2026)
  71. 12.12.4 EasyVista SAS Next-generation IT Service Management (ITSM) Platform Product Portfolio
  72. 12.12.5 EasyVista SAS Recent Developments
  73. 12.13 TOPdesk Nederland B.V.
  74. 12.13.1 TOPdesk Nederland B.V. Company Information
  75. 12.13.2 TOPdesk Nederland B.V. Business Overview
  76. 12.13.3 TOPdesk Nederland B.V. Revenue in Next-generation IT Service Management (ITSM) Platform Business (2021-2026)
  77. 12.13.4 TOPdesk Nederland B.V. Next-generation IT Service Management (ITSM) Platform Product Portfolio
  78. 12.13.5 TOPdesk Nederland B.V. Recent Developments
  79. 12.14 USU Software AG
  80. 12.14.1 USU Software AG Company Information
  81. 12.14.2 USU Software AG Business Overview
  82. 12.14.3 USU Software AG Revenue in Next-generation IT Service Management (ITSM) Platform Business (2021-2026)
  83. 12.14.4 USU Software AG Next-generation IT Service Management (ITSM) Platform Product Portfolio
  84. 12.14.5 USU Software AG Recent Developments
  85. 12.15 SysAid Technologies Ltd.
  86. 12.15.1 SysAid Technologies Ltd. Company Information
  87. 12.15.2 SysAid Technologies Ltd. Business Overview
  88. 12.15.3 SysAid Technologies Ltd. Revenue in Next-generation IT Service Management (ITSM) Platform Business (2021-2026)
  89. 12.15.4 SysAid Technologies Ltd. Next-generation IT Service Management (ITSM) Platform Product Portfolio
  90. 12.15.5 SysAid Technologies Ltd. Recent Developments
  91. 12.16 Halo Service Solutions Ltd.
  92. 12.16.1 Halo Service Solutions Ltd. Company Information
  93. 12.16.2 Halo Service Solutions Ltd. Business Overview
  94. 12.16.3 Halo Service Solutions Ltd. Revenue in Next-generation IT Service Management (ITSM) Platform Business (2021-2026)
  95. 12.16.4 Halo Service Solutions Ltd. Next-generation IT Service Management (ITSM) Platform Product Portfolio
  96. 12.16.5 Halo Service Solutions Ltd. Recent Developments
  97. 12.17 Mindarray Systems Private Limited
  98. 12.17.1 Mindarray Systems Private Limited Company Information
  99. 12.17.2 Mindarray Systems Private Limited Business Overview
  100. 12.17.3 Mindarray Systems Private Limited Revenue in Next-generation IT Service Management (ITSM) Platform Business (2021-2026)
  101. 12.17.4 Mindarray Systems Private Limited Next-generation IT Service Management (ITSM) Platform Product Portfolio
  102. 12.17.5 Mindarray Systems Private Limited Recent Developments
  103. 12.18 Nomura Research Institute, Ltd.
  104. 12.18.1 Nomura Research Institute, Ltd. Company Information
  105. 12.18.2 Nomura Research Institute, Ltd. Business Overview
  106. 12.18.3 Nomura Research Institute, Ltd. Revenue in Next-generation IT Service Management (ITSM) Platform Business (2021-2026)
  107. 12.18.4 Nomura Research Institute, Ltd. Next-generation IT Service Management (ITSM) Platform Product Portfolio
  108. 12.18.5 Nomura Research Institute, Ltd. Recent Developments
  109. 12.19 STEG Co., Ltd.
  110. 12.19.1 STEG Co., Ltd. Company Information
  111. 12.19.2 STEG Co., Ltd. Business Overview
  112. 12.19.3 STEG Co., Ltd. Revenue in Next-generation IT Service Management (ITSM) Platform Business (2021-2026)
  113. 12.19.4 STEG Co., Ltd. Next-generation IT Service Management (ITSM) Platform Product Portfolio
  114. 12.19.5 STEG Co., Ltd. Recent Developments
  115. 12.20 Cloudwise Beijing Technology Co., Ltd.
  116. 12.20.1 Cloudwise Beijing Technology Co., Ltd. Company Information
  117. 12.20.2 Cloudwise Beijing Technology Co., Ltd. Business Overview
  118. 12.20.3 Cloudwise Beijing Technology Co., Ltd. Revenue in Next-generation IT Service Management (ITSM) Platform Business (2021-2026)
  119. 12.20.4 Cloudwise Beijing Technology Co., Ltd. Next-generation IT Service Management (ITSM) Platform Product Portfolio
  120. 12.20.5 Cloudwise Beijing Technology Co., Ltd. Recent Developments
  121. 12.21 Guangzhou Canway Technology Co., Ltd.
  122. 12.21.1 Guangzhou Canway Technology Co., Ltd. Company Information
  123. 12.21.2 Guangzhou Canway Technology Co., Ltd. Business Overview
  124. 12.21.3 Guangzhou Canway Technology Co., Ltd. Revenue in Next-generation IT Service Management (ITSM) Platform Business (2021-2026)
  125. 12.21.4 Guangzhou Canway Technology Co., Ltd. Next-generation IT Service Management (ITSM) Platform Product Portfolio
  126. 12.21.5 Guangzhou Canway Technology Co., Ltd. Recent Developments
  127. 12.22 Galaxy Software Services Corporation
  128. 12.22.1 Galaxy Software Services Corporation Company Information
  129. 12.22.2 Galaxy Software Services Corporation Business Overview
  130. 12.22.3 Galaxy Software Services Corporation Revenue in Next-generation IT Service Management (ITSM) Platform Business (2021-2026)
  131. 12.22.4 Galaxy Software Services Corporation Next-generation IT Service Management (ITSM) Platform Product Portfolio
  132. 12.22.5 Galaxy Software Services Corporation Recent Developments
  133. 12.23 ServiceNow, Inc.
  134. 12.23.1 ServiceNow, Inc. Company Information
  135. 12.23.2 ServiceNow, Inc. Business Overview
  136. 12.23.3 ServiceNow, Inc. Revenue in Next-generation IT Service Management (ITSM) Platform Business (2021-2026)
  137. 12.23.4 ServiceNow, Inc. Next-generation IT Service Management (ITSM) Platform Product Portfolio
  138. 12.23.5 ServiceNow, Inc. Recent Developments
  139. 12.24 Salesforce, Inc.
  140. 12.24.1 Salesforce, Inc. Company Information
  141. 12.24.2 Salesforce, Inc. Business Overview
  142. 12.24.3 Salesforce, Inc. Revenue in Next-generation IT Service Management (ITSM) Platform Business (2021-2026)
  143. 12.24.4 Salesforce, Inc. Next-generation IT Service Management (ITSM) Platform Product Portfolio
  144. 12.24.5 Salesforce, Inc. Recent Developments
  145. 12.25 Atlassian Corporation
  146. 12.25.1 Atlassian Corporation Company Information
  147. 12.25.2 Atlassian Corporation Business Overview
  148. 12.25.3 Atlassian Corporation Revenue in Next-generation IT Service Management (ITSM) Platform Business (2021-2026)
  149. 12.25.4 Atlassian Corporation Next-generation IT Service Management (ITSM) Platform Product Portfolio
  150. 12.25.5 Atlassian Corporation Recent Developments
13 Report Conclusion
    14 Disclaimer

      GET THE RESEARCH

      Choose your license.

      Choose who needs access.
      All options are for this report and research series.

      Compare access permissions.

      Single User License
      One named user. Individual access.
      Multi User License
      Up to 5 users in the same department.
      Enterprise License
      Organization-wide access within the agreed license.

      Access applies to the purchased edition. Later editions are separate purchases.

      License options
      $2,950USD
      Buy now

      PDF by email within 3–5 working days after payment confirmation.

      Talk to an analyst
      APO Research, Inc.
      Talk to an analyst