Selected research
Industry Research
Freight CRM Software Industry Research Report 2026
Market perspective
The global Freight CRM Software market was valued at US$ million in 2025 and is projected to reach US$ million by 2032, implying a CAGR of % over 2026–2032.
North America: the Freight CRM Software market is projected to increase from US$ million in 2026 to US$ million by 2032, reflecting a CAGR of % over 2026–2032. Europe: the Freight CRM Software market is projected to rise from US$ million in 2026 to US$ million by 2032, registering a CAGR of % over 2026–2032. Asia Pacific: the Freight CRM Software market is expected to grow from US$ million in 2026 to US$ million by 2032, at a CAGR of % over 2026–2032. Leading global service providers of Freight CRM Software include SugarCRM, Zoho, Salesforce, Sage CRM, Bitrix24, GoComet, Fresa Gold, Logi-Sys and Shipthis, among others; in 2025, the top three vendors together accounted for approximately % of global revenue.
Report Scope
Read the full market overview
This report quantifies the global Freight CRM Software market in terms of revenue (US$ million) and, where applicable, service volume (k units), using 2024 as the base year and providing annual historical and forecast data for 2021–2032.
It standardizes definitions of service Types and end-use Applications, harmonizes provider attribution, and delivers comparable time series by company, Type, Application, and region or country, including indicative price bands (US$/k units) and concentration ratios (CR5/CR10). Outputs are intended to support service design, budgeting, capacity planning, and benchmarking for providers, platforms, channel partners, and investors; the report also reviews technology shifts and notable service innovations relevant to Freight CRM Software.
Key Companies & Market Share Insights
This section profiles leading service providers with 2021–2025 results and a 2026–2032 outlook—covering revenue, market share, price bands, service portfolio and client mix, regional and channel mix, and key developments (M&A, network expansion, certifications). It also provides global revenue, average price, and—where applicable—volume metrics by provider, and calculates CR5/CR10 and rank changes to support comparative benchmarking.
Freight CRM Software Market by Company
SugarCRM
Zoho
Salesforce
Sage CRM
Bitrix24
GoComet
Fresa Gold
Logi-Sys
Shipthis
Magaya
FreightPrint
Linbis
Descartes
Freightview
Logitude
eCargo Cloud
FreightBro
Scope Freight
ZEALIT
Transcount
Freight CRM Software Segment by Type
Cloud-based
On Premises
Freight CRM Software Segment by Application
Large Enterprises
SMEs
Freight CRM Software Segment by Region
North America
United States
Canada
Mexico
Europe
Germany
France
U.K.
Italy
Spain
Russia
Netherlands
Nordic Countries
Asia-Pacific
China
Japan
South Korea
India
Australia
Taiwan
Southeast Asia
South America
Brazil
Argentina
Chile
Colombia
Middle East & Africa
Saudi Arabia
Israel
United Arab Emirates
Turkey
Iran
Egypt
Key Drivers & Barriers
High-impact rendering factors and drivers have been studied in this report to aid the readers to understand the general development. Moreover, the report includes restraints and challenges that may act as stumbling blocks on the way of the players. This will assist the users to be attentive and make informed decisions related to business. Specialists have also laid their focus on the upcoming business prospects.
Reasons to Buy This Report
1. This report will help the readers to understand the competition within the industries and strategies for the competitive environment to enhance the potential profit. The report also focuses on the competitive landscape of the global Freight CRM Software market, and introduces in detail the market share, industry ranking, competitor ecosystem, market performance, new product development, operation situation, expansion, and acquisition. etc. of the main players, which helps the readers to identify the main competitors and deeply understand the competition pattern of the market.
2. This report will help stakeholders to understand the global industry status and trends of Freight CRM Software and provides them with information on key market drivers, restraints, challenges, and opportunities.
3. This report will help stakeholders to understand competitors better and gain more insights to strengthen their position in their businesses. The competitive landscape section includes the market share and rank (in volume and value), competitor ecosystem, new product development, expansion, and acquisition.
4. This report stays updated with novel technology integration, features, and the latest developments in the market
5. This report helps stakeholders to gain insights into which regions to target globally
6. This report helps stakeholders to gain insights into the end-user perception concerning the adoption of Freight CRM Software.
7. This report helps stakeholders to identify some of the key players in the market and understand their valuable contribution.
Chapter Outline
Chapter 1: Research objectives, research methods, data sources, data cross-validation;
Chapter 2: Introduces the report scope of the report, executive summary of different market segments (product type, application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter 3: Provides the analysis of various market segments product types, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 4: Provides the analysis of various market segments application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 5: Introduces executive summary of global market size, regional market size, this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
Chapter 6: Detailed analysis of Freight CRM Software companies’ competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.
Chapter 7, 8, 9, 10, 11: North America, Europe, Asia Pacific, South America, Middle East and Africa segment by country. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world.
Chapter 12: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including revenue, gross margin, product introduction, recent development, etc.
Chapter 13: The main points and conclusions of the report.
More report detail
Tables and figures
Scope & coverage.
Types
- Cloud-based
- On Premises
Applications
- Large Enterprises
- SMEs
Companies covered
- SugarCRM
- Zoho
- Salesforce
- Sage CRM
- Bitrix24
- GoComet
- Fresa Gold
- Logi-Sys
- Shipthis
- Magaya
- FreightPrint
- Linbis
- Descartes
- Freightview
- Logitude
- eCargo Cloud
- FreightBro
- Scope Freight
- ZEALIT
- Transcount
Inside the report.
1 Preface
- 1.1 Scope of Report
- 1.2 Reasons for Doing This Study
- 1.3 Research Methodology
- 1.4 Research Process
- 1.5 Data Source
- 1.5.1 Secondary Sources
- 1.5.2 Primary Sources
2 Market Overview
- 2.1 Product Definition
- 2.2 Freight CRM Software by Type
- 2.2.1 Market Value Comparison by Type (2021 VS 2025 VS 2032)
- 2.2.2 Cloud-based
- 2.2.3 On Premises
- 2.3 Freight CRM Software by Application
- 2.3.1 Market Value Comparison by Application (2021 VS 2025 VS 2032)
- 2.3.2 Large Enterprises
- 2.3.3 SMEs
- 2.4 Assumptions and Limitations
3 Freight CRM Software Breakdown Data by Type
- 3.1 Global Freight CRM Software Historic Market Size by Type (2021-2026)
- 3.2 Global Freight CRM Software Forecasted Market Size by Type (2027-2032)
4 Freight CRM Software Breakdown Data by Application
- 4.1 Global Freight CRM Software Historic Market Size by Application (2021-2026)
- 4.2 Global Freight CRM Software Forecasted Market Size by Application (2027-2032)
5 Global Growth Trends
- 5.1 Global Freight CRM Software Market Perspective (2021-2032)
- 5.2 Global Freight CRM Software Growth Trends by Region
- 5.2.1 Global Freight CRM Software Market Size by Region: 2021 VS 2025 VS 2032
- 5.2.2 Freight CRM Software Historic Market Size by Region (2021-2026)
- 5.2.3 Freight CRM Software Forecasted Market Size by Region (2027-2032)
- 5.3 Freight CRM Software Market Dynamics
- 5.3.1 Freight CRM Software Industry Trends
- 5.3.2 Freight CRM Software Market Drivers
- 5.3.3 Freight CRM Software Market Challenges
- 5.3.4 Freight CRM Software Market Restraints
6 Market Competitive Landscape by Players
- 6.1 Global Top Freight CRM Software Players by Revenue
- 6.1.1 Global Top Freight CRM Software Players by Revenue (2021-2026)
- 6.1.2 Global Freight CRM Software Revenue Market Share by Players (2021-2026)
- 6.2 Global Freight CRM Software Industry Players Ranking, 2023 VS 2024 VS 2025
- 6.3 Global Key Players of Freight CRM Software Head Office and Area Served
- 6.4 Global Freight CRM Software Players, Product Type & Application
- 6.5 Global Freight CRM Software Manufacturers Established Date
- 6.6 Global Freight CRM Software Market CR5 and HHI
- 6.7 Global Players Mergers & Acquisition
7 North America
- 7.1 North America Freight CRM Software Market Size (2021-2032)
- 7.2 North America Freight CRM Software Market Growth Rate by Country: 2021 VS 2025 VS 2032
- 7.3 North America Freight CRM Software Market Size by Country (2021-2026)
- 7.4 North America Freight CRM Software Market Size by Country (2027-2032)
- 7.5 United States
- 7.5 United States
- 7.6 Canada
- 7.7 Mexico
8 Europe
- 8.1 Europe Freight CRM Software Market Size (2021-2032)
- 8.2 Europe Freight CRM Software Market Growth Rate by Country: 2021 VS 2025 VS 2032
- 8.3 Europe Freight CRM Software Market Size by Country (2021-2026)
- 8.4 Europe Freight CRM Software Market Size by Country (2027-2032)
- 8.5 Germany
- 8.6 France
- 8.7 U.K.
- 8.8 Italy
- 8.9 Spain
- 8.10 Russia
- 8.11 Netherlands
- 8.12 Nordic Countries
9 Asia-Pacific
- 9.1 Asia-Pacific Freight CRM Software Market Size (2021-2032)
- 9.2 Asia-Pacific Freight CRM Software Market Growth Rate by Country: 2021 VS 2025 VS 2032
- 9.3 Asia-Pacific Freight CRM Software Market Size by Country (2021-2026)
- 9.4 Asia-Pacific Freight CRM Software Market Size by Country (2027-2032)
- 9.5 China
- 9.6 Japan
- 9.7 South Korea
- 9.8 India
- 9.9 Australia
- 9.10 China Taiwan
- 9.11 Southeast Asia
10 South America
- 10.1 South America Freight CRM Software Market Size (2021-2032)
- 10.2 South America Freight CRM Software Market Growth Rate by Country: 2021 VS 2025 VS 2032
- 10.3 South America Freight CRM Software Market Size by Country (2021-2026)
- 10.4 South America Freight CRM Software Market Size by Country (2027-2032)
- 10.5 Brazil
- 10.6 Argentina
- 10.7 Chile
- 10.8 Colombia
- 10.9 Peru
11 Middle East & Africa
- 11.1 Middle East & Africa Freight CRM Software Market Size (2021-2032)
- 11.2 Middle East & Africa Freight CRM Software Market Growth Rate by Country: 2021 VS 2025 VS 2032
- 11.3 Middle East & Africa Freight CRM Software Market Size by Country (2021-2026)
- 11.4 Middle East & Africa Freight CRM Software Market Size by Country (2027-2032)
- 11.5 Saudi Arabia
- 11.6 Israel
- 11.7 United Arab Emirates
- 11.8 Turkey
- 11.9 Iran
- 11.10 Egypt
12 Players Profiled
- 12.1 SugarCRM
- 12.1.1 SugarCRM Company Information
- 12.1.2 SugarCRM Business Overview
- 12.1.3 SugarCRM Revenue in Freight CRM Software Business (2021-2026)
- 12.1.4 SugarCRM Freight CRM Software Product Portfolio
- 12.1.5 SugarCRM Recent Developments
- 12.2 Zoho
- 12.2.1 Zoho Company Information
- 12.2.2 Zoho Business Overview
- 12.2.3 Zoho Revenue in Freight CRM Software Business (2021-2026)
- 12.2.4 Zoho Freight CRM Software Product Portfolio
- 12.2.5 Zoho Recent Developments
- 12.3 Salesforce
- 12.3.1 Salesforce Company Information
- 12.3.2 Salesforce Business Overview
- 12.3.3 Salesforce Revenue in Freight CRM Software Business (2021-2026)
- 12.3.4 Salesforce Freight CRM Software Product Portfolio
- 12.3.5 Salesforce Recent Developments
- 12.4 Sage CRM
- 12.4.1 Sage CRM Company Information
- 12.4.2 Sage CRM Business Overview
- 12.4.3 Sage CRM Revenue in Freight CRM Software Business (2021-2026)
- 12.4.4 Sage CRM Freight CRM Software Product Portfolio
- 12.4.5 Sage CRM Recent Developments
- 12.5 Bitrix24
- 12.5.1 Bitrix24 Company Information
- 12.5.2 Bitrix24 Business Overview
- 12.5.3 Bitrix24 Revenue in Freight CRM Software Business (2021-2026)
- 12.5.4 Bitrix24 Freight CRM Software Product Portfolio
- 12.5.5 Bitrix24 Recent Developments
- 12.6 GoComet
- 12.6.1 GoComet Company Information
- 12.6.2 GoComet Business Overview
- 12.6.3 GoComet Revenue in Freight CRM Software Business (2021-2026)
- 12.6.4 GoComet Freight CRM Software Product Portfolio
- 12.6.5 GoComet Recent Developments
- 12.7 Fresa Gold
- 12.7.1 Fresa Gold Company Information
- 12.7.2 Fresa Gold Business Overview
- 12.7.3 Fresa Gold Revenue in Freight CRM Software Business (2021-2026)
- 12.7.4 Fresa Gold Freight CRM Software Product Portfolio
- 12.7.5 Fresa Gold Recent Developments
- 12.8 Logi-Sys
- 12.8.1 Logi-Sys Company Information
- 12.8.2 Logi-Sys Business Overview
- 12.8.3 Logi-Sys Revenue in Freight CRM Software Business (2021-2026)
- 12.8.4 Logi-Sys Freight CRM Software Product Portfolio
- 12.8.5 Logi-Sys Recent Developments
- 12.9 Shipthis
- 12.9.1 Shipthis Company Information
- 12.9.2 Shipthis Business Overview
- 12.9.3 Shipthis Revenue in Freight CRM Software Business (2021-2026)
- 12.9.4 Shipthis Freight CRM Software Product Portfolio
- 12.9.5 Shipthis Recent Developments
- 12.10 Magaya
- 12.10.1 Magaya Company Information
- 12.10.2 Magaya Business Overview
- 12.10.3 Magaya Revenue in Freight CRM Software Business (2021-2026)
- 12.10.4 Magaya Freight CRM Software Product Portfolio
- 12.10.5 Magaya Recent Developments
- 12.11 FreightPrint
- 12.11.1 FreightPrint Company Information
- 12.11.2 FreightPrint Business Overview
- 12.11.3 FreightPrint Revenue in Freight CRM Software Business (2021-2026)
- 12.11.4 FreightPrint Freight CRM Software Product Portfolio
- 12.11.5 FreightPrint Recent Developments
- 12.12 Linbis
- 12.12.1 Linbis Company Information
- 12.12.2 Linbis Business Overview
- 12.12.3 Linbis Revenue in Freight CRM Software Business (2021-2026)
- 12.12.4 Linbis Freight CRM Software Product Portfolio
- 12.12.5 Linbis Recent Developments
- 12.13 Descartes
- 12.13.1 Descartes Company Information
- 12.13.2 Descartes Business Overview
- 12.13.3 Descartes Revenue in Freight CRM Software Business (2021-2026)
- 12.13.4 Descartes Freight CRM Software Product Portfolio
- 12.13.5 Descartes Recent Developments
- 12.14 Freightview
- 12.14.1 Freightview Company Information
- 12.14.2 Freightview Business Overview
- 12.14.3 Freightview Revenue in Freight CRM Software Business (2021-2026)
- 12.14.4 Freightview Freight CRM Software Product Portfolio
- 12.14.5 Freightview Recent Developments
- 12.15 Logitude
- 12.15.1 Logitude Company Information
- 12.15.2 Logitude Business Overview
- 12.15.3 Logitude Revenue in Freight CRM Software Business (2021-2026)
- 12.15.4 Logitude Freight CRM Software Product Portfolio
- 12.15.5 Logitude Recent Developments
- 12.16 eCargo Cloud
- 12.16.1 eCargo Cloud Company Information
- 12.16.2 eCargo Cloud Business Overview
- 12.16.3 eCargo Cloud Revenue in Freight CRM Software Business (2021-2026)
- 12.16.4 eCargo Cloud Freight CRM Software Product Portfolio
- 12.16.5 eCargo Cloud Recent Developments
- 12.17 FreightBro
- 12.17.1 FreightBro Company Information
- 12.17.2 FreightBro Business Overview
- 12.17.3 FreightBro Revenue in Freight CRM Software Business (2021-2026)
- 12.17.4 FreightBro Freight CRM Software Product Portfolio
- 12.17.5 FreightBro Recent Developments
- 12.18 Scope Freight
- 12.18.1 Scope Freight Company Information
- 12.18.2 Scope Freight Business Overview
- 12.18.3 Scope Freight Revenue in Freight CRM Software Business (2021-2026)
- 12.18.4 Scope Freight Freight CRM Software Product Portfolio
- 12.18.5 Scope Freight Recent Developments
- 12.19 ZEALIT
- 12.19.1 ZEALIT Company Information
- 12.19.2 ZEALIT Business Overview
- 12.19.3 ZEALIT Revenue in Freight CRM Software Business (2021-2026)
- 12.19.4 ZEALIT Freight CRM Software Product Portfolio
- 12.19.5 ZEALIT Recent Developments
- 12.20 Transcount
- 12.20.1 Transcount Company Information
- 12.20.2 Transcount Business Overview
- 12.20.3 Transcount Revenue in Freight CRM Software Business (2021-2026)
- 12.20.4 Transcount Freight CRM Software Product Portfolio
- 12.20.5 Transcount Recent Developments
13 Report Conclusion
14 Disclaimer
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