APO RESEARCH · REPORT
VoIP
Voice over Internet Protocol (VoIP), is a technology that allows you to make voice calls using a broadband Internet connection instead of a regular (or analog) phone line. Some VoIP services may only allow you to call other people using the same service, but others may allow you to call anyone who has a telephone number - including local, long distance, mobile, and international numbers. Also, while some VoIP services only work over your computer or a special VoIP phone, other services allow you to use a traditional phone connected to a VoIP adapter.
Product & engineering
Understand the product.
Voice over Internet Protocol (VoIP), is a technology that allows you to make voice calls using a broadband Internet connection instead of a regular (or analog) phone line. Some VoIP services may only allow you to call other people using the same service, but others may allow you to call anyone who has a telephone number - including local, long distance, mobile, and international numbers. Also, while some VoIP services only work over your computer or a special VoIP phone, other services allow you to use a traditional phone connected to a VoIP adapter.
Selected research
Market Structure
Global VoIP Market by Size, by Type, by Application, by Region, History and Forecast 2021-2032
Market perspective
Voice over Internet Protocol (VoIP), is a technology that allows you to make voice calls using a broadband Internet connection instead of a regular (or analog) phone line. Some VoIP services may only allow you to call other people using the same service, but others may allow you to call anyone who has a telephone number - including local, long distance, mobile, and international numbers. Also, while some VoIP services only work over your computer or a special VoIP phone, other services allow you to use a traditional phone connected to a VoIP adapter.
The major Global VoIP players are NTT, Comcast, Orange, KT, Charter, Microsoft (Skype), Cablevision, Verizon, AT & T, Vonage, Cox, Telmex, Time Warner Cable, Numericable-SFR, Rogers, Sprint, Liberty Global, KDDI, TalkTalk, Shaw Communications, 8X8, Ring Central and Mitel.
Report Includes
Read the full market overview
This report provides an overview of the global VoIP market and its size, analyzing global market trends based on historical revenue data for 2021-2025, estimates for 2026, and projected CAGRs through 2032.
The study covers key producers of VoIP and revenue in major regions and countries, assesses future market potential, and highlights priority regions and countries for segmenting the market into sub-sectors, with country-specific market value data for the U.S., Canada, Mexico, Brazil, China, Japan, South Korea, Southeast Asia, India, Germany, the U.K., Italy, the Middle East, Africa, and other countries.
The report also presents VoIP revenue, market share, and industry ranking for the main manufacturers for 2021-2026, identifies the major stakeholders in the global market, and analyzes their competitive landscape and market positioning based on recent developments and segmental revenues.
In addition, the report analyzes segment data by Type and Application—covering revenue and growth rates—for 2021-2032, and evaluates and forecasts the VoIP market size, projected growth trends, production technologies, key applications, and end-use industries.
VoIP Segment by Company
NTT
Comcast
Orange
KT
Charter
Microsoft (Skype)
Cablevision
Verizon
AT & T
Vonage
Cox
Telmex
Time Warner Cable
Numericable-SFR
Rogers
Sprint
Liberty Global
KDDI
TalkTalk
Shaw Communications
8x8
Ring Central
MITEL
VoIP Segment by Type
Computer-to-Computer
Computer-to-Phone
Phone-to-Phone
VoIP Segment by Application
Hosted Business
Managed IP PBX
IP Connectivity
Individual Consumers
VoIP Segment by Region
North America
United States
Canada
Mexico
Europe
Germany
France
U.K.
Italy
Russia
Spain
Netherlands
Switzerland
Sweden
Poland
Asia-Pacific
China
Japan
South Korea
India
Australia
Taiwan
Southeast Asia
South America
Brazil
Argentina
Chile
Middle East & Africa
Egypt
South Africa
Israel
Türkiye
GCC Countries
Study Objectives
1. To analyze and research the global status and future forecast, involving, production, value, consumption, growth rate (CAGR), market share, historical and forecast.
2. To present the key manufacturers, capacity, production, revenue, market share, and Recent Developments.
3. To split the breakdown data by regions, type, manufacturers, and Application.
4. To analyze the global and key regions market potential and advantage, opportunity and challenge, restraints, and risks.
5. To identify significant trends, drivers, influence factors in global and regions.
6. To analyze competitive developments such as expansions, agreements, new product launches, and acquisitions in the market.
Reasons to Buy This Report
1. This report will help the readers to understand the competition within the industries and strategies for the competitive environment to enhance the potential profit. The report also focuses on the competitive landscape of the global VoIP market, and introduces in detail the market share, industry ranking, competitor ecosystem, market performance, new product development, operation situation, expansion, and acquisition. etc. of the main players, which helps the readers to identify the main competitors and deeply understand the competition pattern of the market.
2. This report will help stakeholders to understand the global industry status and trends of VoIP and provides them with information on key market drivers, restraints, challenges, and opportunities.
3. This report will help stakeholders to understand competitors better and gain more insights to strengthen their position in their businesses. The competitive landscape section includes the market share and rank (in volume and value), competitor ecosystem, new product development, expansion, and acquisition.
4. This report stays updated with novel technology integration, features, and the latest developments in the market.
5. This report helps stakeholders to gain insights into which regions to target globally.
6. This report helps stakeholders to gain insights into the end-user perception concerning the adoption of VoIP.
7. This report helps stakeholders to identify some of the key players in the market and understand their valuable contribution.
Chapter Outline
Chapter 1: Introduces the report scope of the report, executive summary of different market segments (product type, application, etc), including the market size of each market segment, future development potential, and so on. Revenue of VoIP in global and regional level. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter 2: Analysis key trends, drivers, challenges, and opportunities within the global VoIP industry.
Chapter 3: Detailed analysis of VoIP companies' competitive landscape, revenue, market share and industry ranking, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by type, covering the revenue, and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by application, covering the revenue, and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6: Provides profiles of key companies, introducing the basic situation of the main companies in the market in detail, including product descriptions and specifications, VoIPrevenue, gross margin, and recent development, etc.
Chapter 7: North America (US & Canada) by type, by application and by country, revenue for each segment.
Chapter 8: Europe by type, by application and by country, revenue for each segment.
Chapter 9: China by type, and by application, revenue for each segment.
Chapter 10: Asia (excluding China) by type, by application and by region, revenue for each segment.
Chapter 11: South America, Middle East & Africa by type, by application and by country, revenue for each segment.
Chapter 12: Concluding Insights of the report.
More report detail
Tables and figures
Scope & coverage.
Types
- Computer-to-Computer
- Computer-to-Phone
- Phone-to-Phone
Applications
- Hosted Business
- Managed IP PBX
- IP Connectivity
- Individual Consumers
Companies covered
- NTT
- Comcast
- Orange
- KT
- Charter
- Microsoft (Skype)
- Cablevision
- Verizon
- AT & T
- Vonage
- Cox
- Telmex
- Time Warner Cable
- Numericable-SFR
- Rogers
- Sprint
- Liberty Global
- KDDI
- TalkTalk
- Shaw Communications
- 8x8
- Ring Central
- MITEL
Inside the report.
1 Market Overview
- 1.1 Product Definition
- 1.2 Market Analysis by Type
- 1.2.1 Global VoIP Market Size Growth Rate by Type: 2021 VS 2025 VS 2032
- 1.2.2 Computer-to-Computer
- 1.2.3 Computer-to-Phone
- 1.2.4 Phone-to-Phone
- 1.3 Market Analysis by Application
- 1.3.1 Global VoIP Market Size Growth Rate by Application: 2021 VS 2025 VS 2032
- 1.3.2 Hosted Business
- 1.3.3 Managed IP PBX
- 1.3.4 IP Connectivity
- 1.3.5 Individual Consumers
- 1.4 Global Market Growth Prospects
- 1.5 Global VoIP Growth Trends by Region
- 1.5.1 Global VoIP Market Size by Region: 2021 VS 2025 VS 2032
- 1.5.2 VoIP Market Size by Region (2021-2026)
- 1.5.3 VoIP Market Size by Region (2027-2032)
- 1.6 Assumptions and Limitations
- 1.7 Study Goals and Objectives
- 1.8 Years Considered
2 Global VoIP Market Dynamics
- 2.1 VoIP Industry Trends
- 2.2 VoIP Industry Drivers
- 2.3 VoIP Industry Opportunities and Challenges
- 2.4 VoIP Industry Restraints
3 Competitive Landscape by Company
- 3.1 Global VoIP Revenue by Company (2021-2026)
- 3.2 Global VoIP Players Revenue Ranking, 2024 VS 2025 VS 2026
- 3.3 Global VoIP Key Company Head office and Area Served
- 3.4 Global VoIP Company, Product Type & Application
- 3.5 Global VoIP Company Establishment Date
- 3.6 Market Competitive Analysis
- 3.6.1 Global VoIP Market CR5 and HHI
- 3.6.2 Global Top 5 and 10 VoIP Players Market Share by Revenue in 2025
- 3.6.3 2025 VoIP Tier 1, Tier 2, and Tier 3
4 VoIP Market by Type
- 4.1 Global VoIP Market Size by Type (2021 VS 2025 VS 2032)
- 4.2 Global VoIP Market Size by Type (2021-2032)
- 4.3 Global VoIP Market Size Share by Type (2021-2032)
5 VoIP Market by Application
- 5.1 Global VoIP Market Size by Application (2021 VS 2025 VS 2032)
- 5.2 Global VoIP Market Size by Application (2021-2032)
- 5.3 Global VoIP Market Size Share by Application (2021-2032)
6 Company Profiles
- 6.1 NTT
- 6.1.1 NTT Company Information
- 6.1.2 NTT Business Overview
- 6.1.3 NTT VoIP Revenue and Gross Margin (US$ Million) & (2021-2026)
- 6.1.4 NTT VoIP Product Portfolio
- 6.1.5 NTT Recent Developments
- 6.2 Comcast
- 6.2.1 Comcast Company Information
- 6.2.2 Comcast Business Overview
- 6.2.3 Comcast VoIP Revenue and Gross Margin (US$ Million) & (2021-2026)
- 6.2.4 Comcast VoIP Product Portfolio
- 6.2.5 Comcast Recent Developments
- 6.3 Orange
- 6.3.1 Orange Company Information
- 6.3.2 Orange Business Overview
- 6.3.3 Orange VoIP Revenue and Gross Margin (US$ Million) & (2021-2026)
- 6.3.4 Orange VoIP Product Portfolio
- 6.3.5 Orange Recent Developments
- 6.4 KT
- 6.4.1 KT Company Information
- 6.4.2 KT Business Overview
- 6.4.3 KT VoIP Revenue and Gross Margin (US$ Million) & (2021-2026)
- 6.4.4 KT VoIP Product Portfolio
- 6.4.5 KT Recent Developments
- 6.5 Charter
- 6.5.1 Charter Company Information
- 6.5.2 Charter Business Overview
- 6.5.3 Charter VoIP Revenue and Gross Margin (US$ Million) & (2021-2026)
- 6.5.4 Charter VoIP Product Portfolio
- 6.5.5 Charter Recent Developments
- 6.6 Microsoft (Skype)
- 6.6.1 Microsoft (Skype) Company Information
- 6.6.2 Microsoft (Skype) Business Overview
- 6.6.3 Microsoft (Skype) VoIP Revenue and Gross Margin (US$ Million) & (2021-2026)
- 6.6.4 Microsoft (Skype) VoIP Product Portfolio
- 6.6.5 Microsoft (Skype) Recent Developments
- 6.7 Cablevision
- 6.7.1 Cablevision Company Information
- 6.7.2 Cablevision Business Overview
- 6.7.3 Cablevision VoIP Revenue and Gross Margin (US$ Million) & (2021-2026)
- 6.7.4 Cablevision VoIP Product Portfolio
- 6.7.5 Cablevision Recent Developments
- 6.8 Verizon
- 6.8.1 Verizon Company Information
- 6.8.2 Verizon Business Overview
- 6.8.3 Verizon VoIP Revenue and Gross Margin (US$ Million) & (2021-2026)
- 6.8.4 Verizon VoIP Product Portfolio
- 6.8.5 Verizon Recent Developments
- 6.9 AT & T
- 6.9.1 AT & T Company Information
- 6.9.2 AT & T Business Overview
- 6.9.3 AT & T VoIP Revenue and Gross Margin (US$ Million) & (2021-2026)
- 6.9.4 AT & T VoIP Product Portfolio
- 6.9.5 AT & T Recent Developments
- 6.10 Vonage
- 6.10.1 Vonage Company Information
- 6.10.2 Vonage Business Overview
- 6.10.3 Vonage VoIP Revenue and Gross Margin (US$ Million) & (2021-2026)
- 6.10.4 Vonage VoIP Product Portfolio
- 6.10.5 Vonage Recent Developments
- 6.11 Cox
- 6.11.1 Cox Company Information
- 6.11.2 Cox Business Overview
- 6.11.3 Cox VoIP Revenue and Gross Margin (US$ Million) & (2021-2026)
- 6.11.4 Cox VoIP Product Portfolio
- 6.11.5 Cox Recent Developments
- 6.12 Telmex
- 6.12.1 Telmex Company Information
- 6.12.2 Telmex Business Overview
- 6.12.3 Telmex VoIP Revenue and Gross Margin (US$ Million) & (2021-2026)
- 6.12.4 Telmex VoIP Product Portfolio
- 6.12.5 Telmex Recent Developments
- 6.13 Time Warner Cable
- 6.13.1 Time Warner Cable Company Information
- 6.13.2 Time Warner Cable Business Overview
- 6.13.3 Time Warner Cable VoIP Revenue and Gross Margin (US$ Million) & (2021-2026)
- 6.13.4 Time Warner Cable VoIP Product Portfolio
- 6.13.5 Time Warner Cable Recent Developments
- 6.14 Numericable-SFR
- 6.14.1 Numericable-SFR Company Information
- 6.14.2 Numericable-SFR Business Overview
- 6.14.3 Numericable-SFR VoIP Revenue and Gross Margin (US$ Million) & (2021-2026)
- 6.14.4 Numericable-SFR VoIP Product Portfolio
- 6.14.5 Numericable-SFR Recent Developments
- 6.15 Rogers
- 6.15.1 Rogers Company Information
- 6.15.2 Rogers Business Overview
- 6.15.3 Rogers VoIP Revenue and Gross Margin (US$ Million) & (2021-2026)
- 6.15.4 Rogers VoIP Product Portfolio
- 6.15.5 Rogers Recent Developments
- 6.16 Sprint
- 6.16.1 Sprint Company Information
- 6.16.2 Sprint Business Overview
- 6.16.3 Sprint VoIP Revenue and Gross Margin (US$ Million) & (2021-2026)
- 6.16.4 Sprint VoIP Product Portfolio
- 6.16.5 Sprint Recent Developments
- 6.17 Liberty Global
- 6.17.1 Liberty Global Company Information
- 6.17.2 Liberty Global Business Overview
- 6.17.3 Liberty Global VoIP Revenue and Gross Margin (US$ Million) & (2021-2026)
- 6.17.4 Liberty Global VoIP Product Portfolio
- 6.17.5 Liberty Global Recent Developments
- 6.18 KDDI
- 6.18.1 KDDI Company Information
- 6.18.2 KDDI Business Overview
- 6.18.3 KDDI VoIP Revenue and Gross Margin (US$ Million) & (2021-2026)
- 6.18.4 KDDI VoIP Product Portfolio
- 6.18.5 KDDI Recent Developments
- 6.19 TalkTalk
- 6.19.1 TalkTalk Company Information
- 6.19.2 TalkTalk Business Overview
- 6.19.3 TalkTalk VoIP Revenue and Gross Margin (US$ Million) & (2021-2026)
- 6.19.4 TalkTalk VoIP Product Portfolio
- 6.19.5 TalkTalk Recent Developments
- 6.20 Shaw Communications
- 6.20.1 Shaw Communications Company Information
- 6.20.2 Shaw Communications Business Overview
- 6.20.3 Shaw Communications VoIP Revenue and Gross Margin (US$ Million) & (2021-2026)
- 6.20.4 Shaw Communications VoIP Product Portfolio
- 6.20.5 Shaw Communications Recent Developments
- 6.21 8x8
- 6.21.1 8x8 Company Information
- 6.21.2 8x8 Business Overview
- 6.21.3 8x8 VoIP Revenue and Gross Margin (US$ Million) & (2021-2026)
- 6.21.4 8x8 VoIP Product Portfolio
- 6.21.5 8x8 Recent Developments
- 6.22 Ring Central
- 6.22.1 Ring Central Company Information
- 6.22.2 Ring Central Business Overview
- 6.22.3 Ring Central VoIP Revenue and Gross Margin (US$ Million) & (2021-2026)
- 6.22.4 Ring Central VoIP Product Portfolio
- 6.22.5 Ring Central Recent Developments
- 6.23 MITEL
- 6.23.1 MITEL Company Information
- 6.23.2 MITEL Business Overview
- 6.23.3 MITEL VoIP Revenue and Gross Margin (US$ Million) & (2021-2026)
- 6.23.4 MITEL VoIP Product Portfolio
- 6.23.5 MITEL Recent Developments
7 North America
- 7.1 North America VoIP Market Size (2021-2032)
- 7.2 North America VoIP Market Size by Type
- 7.2.1 North America VoIP Market Size by Type (2021-2026)
- 7.2.2 North America VoIP Market Size by Type (2027-2032)
- 7.2.3 North America VoIP Market Share by Type (2021-2032)
- 7.3 North America VoIP Market Size by Application
- 7.3.1 North America VoIP Market Size by Application (2021-2026)
- 7.3.2 North America VoIP Market Size by Application (2027-2032)
- 7.3.3 North America VoIP Market Share by Application (2021-2032)
- 7.4 North America VoIP Market Size by Country
- 7.4.1 North America VoIP Market Size by Country (2021 VS 2025 VS 2032)
- 7.4.2 North America VoIP Market Size by Country (2021-2026)
- 7.4.3 North America VoIP Market Size by Country (2027-2032)
- 7.4.4 North America VoIP Market Share by Country (2021-2032)
- 7.4.5 United States
- 7.4.6 Canada
- 7.4.7 Mexico
8 Europe
- 8.1 Europe VoIP Market Size (2021-2032)
- 8.2 Europe VoIP Market Size by Type
- 8.2.1 Europe VoIP Market Size by Type (2021-2026)
- 8.2.2 Europe VoIP Market Size by Type (2027-2032)
- 8.2.3 Europe VoIP Market Share by Type (2021-2032)
- 8.3 Europe VoIP Market Size by Application
- 8.3.1 Europe VoIP Market Size by Application (2021-2026)
- 8.3.2 Europe VoIP Market Size by Application (2027-2032)
- 8.3.3 Europe VoIP Market Share by Application (2021-2032)
- 8.4 Europe VoIP Market Size by Country
- 8.4.1 Europe VoIP Market Size by Country (2021 VS 2025 VS 2032)
- 8.4.2 Europe VoIP Market Size by Country (2021-2026)
- 8.4.3 Europe VoIP Market Size by Country (2027-2032)
- 8.4.4 Europe VoIP Market Share by Country (2021-2032)
- 8.4.5 Germany
- 8.4.6 France
- 8.4.7 U.K.
- 8.4.8 Italy
- 8.4.9 Russia
- 8.4.10 Nordic Countries
9 China
- 9.1 China VoIP Market Size (2021-2032)
- 9.2 China VoIP Market Size by Type
- 9.2.1 China VoIP Market Size by Type (2021-2026)
- 9.2.2 China VoIP Market Size by Type (2027-2032)
- 9.2.3 China VoIP Market Share by Type (2021-2032)
- 9.3 China VoIP Market Size by Application
- 9.3.1 China VoIP Market Size by Application (2021-2026)
- 9.3.2 China VoIP Market Size by Application (2027-2032)
- 9.3.3 China VoIP Market Share by Application (2021-2032)
10 Asia (Excluding China)
- 10.1 Asia VoIP Market Size (2021-2032)
- 10.2 Asia VoIP Market Size by Type
- 10.2.1 Asia VoIP Market Size by Type (2021-2026)
- 10.2.2 Asia VoIP Market Size by Type (2027-2032)
- 10.2.3 Asia VoIP Market Share by Type (2021-2032)
- 10.3 Asia VoIP Market Size by Application
- 10.3.1 Asia VoIP Market Size by Application (2021-2026)
- 10.3.2 Asia VoIP Market Size by Application (2027-2032)
- 10.3.3 Asia VoIP Market Share by Application (2021-2032)
- 10.4 Asia VoIP Market Size by Country
- 10.4.1 Asia VoIP Market Size by Country (2021 VS 2025 VS 2032)
- 10.4.2 Asia VoIP Market Size by Country (2021-2026)
- 10.4.3 Asia VoIP Market Size by Country (2027-2032)
- 10.4.4 Asia VoIP Market Share by Country (2021-2032)
- 10.4.5 Japan
- 10.4.6 South Korea
- 10.4.7 Taiwan
- 10.4.8 Southeast Asia
- 10.4.9 India
- 10.4.10 Australia
11 South America, Middle East & Africa
- 11.1 South America, Middle East & Africa VoIP Market Size (2021-2032)
- 11.2 South America, Middle East & Africa VoIP Market Size by Type
- 11.2.1 South America, Middle East & Africa VoIP Market Size by Type (2021-2026)
- 11.2.2 South America, Middle East & Africa VoIP Market Size by Type (2027-2032)
- 11.2.3 South America, Middle East & Africa VoIP Market Share by Type (2021-2032)
- 11.3 South America, Middle East & Africa VoIP Market Size by Application
- 11.3.1 South America, Middle East & Africa VoIP Market Size by Application (2021-2026)
- 11.3.2 South America, Middle East & Africa VoIP Market Size by Application (2027-2032)
- 11.3.3 South America, Middle East & Africa VoIP Market Share by Application (2021-2032)
- 11.4 South America, Middle East & Africa VoIP Market Size by Country
- 11.4.1 South America, Middle East & Africa VoIP Market Size by Country (2021 VS 2025 VS 2032)
- 11.4.2 South America, Middle East & Africa VoIP Market Size by Country (2021-2026)
- 11.4.3 South America, Middle East & Africa VoIP Market Size by Country (2027-2032)
- 11.4.4 South America, Middle East & Africa VoIP Market Share by Country (2021-2032)
- 11.4.5 Brazil
- 11.4.6 South Africa
- 11.4.7 Saudi Arabia
- 11.4.8 Turkey
- 11.4.9 Argentina
- 11.4.9 UAE
- 11.4.9 Egypt
- 11.4.9 Chile
12 Concluding Insights
13 Appendix
- 13.1 Reasons for Doing This Study
- 13.2 Research Methodology
- 13.3 Research Process
- 13.4 Authors List of This Report
- 13.5 Data Source
- 13.5.1 Secondary Sources
- 13.5.2 Primary Sources
- 13.6 Disclaimer
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