APO Research, Inc.

APO RESEARCH · REPORT

Chatbot-Based Shopping Assistant

Selected research

Market Outlook & Growth Opportunities

Global Chatbot-Based Shopping Assistant Market Outlook and Growth Opportunities 2026

Market perspective

The global Chatbot-Based Shopping Assistant market was valued at US$ million in 2026 and is projected to reach US$ million by 2032, implying a compound annual growth rate (CAGR) of % over 2026-2032.

The North America market for Chatbot-Based Shopping Assistant is projected to increase from US$ million in 2026 to US$ million by 2032, at a CAGR of % over 2026-2032.

The Europe market for Chatbot-Based Shopping Assistant is projected to increase from US$ million in 2026 to US$ million by 2032, at a CAGR of % over 2026-2032.

Read the full market overview

The Asia Pacific market for Chatbot-Based Shopping Assistant is projected to increase from US$ million in 2026 to US$ million by 2032, at a CAGR of % over 2026-2032.

In China, the Chatbot-Based Shopping Assistant market is projected to increase from US$ million in 2026 to US$ million by 2032, at a CAGR of % over 2026-2032.

Major global companies in the Chatbot-Based Shopping Assistant market include Amazon (Alexa Shopping), Google (Google Shopping AI), Alibaba (AliMe), JD.com (Jingdong Smart Guide), Shopify (Shopify Assistant), Walmart Labs, Salesforce Einstein, Kore.ai and LivePerson, among others. In 2025, the top three vendors together accounted for approximately % of global market revenue.

This report provides an overview of the global Chatbot-Based Shopping Assistant market in terms of revenue and gross margin, analyzing global market trends using historical revenue data for 2021-2025, estimates for 2026, and projected CAGRs through 2032.

The study covers key producers of Chatbot-Based Shopping Assistant and market revenue by major regions and countries, assesses future market potential, and highlights priority regions and countries for segmenting the market into sub-sectors, with country-specific market value data for the U.S., Canada, Mexico, Brazil, China, Japan, South Korea, Southeast Asia, India, Germany, the U.K., Italy, the Middle East, Africa, and other countries.

The report also presents Chatbot-Based Shopping Assistant revenue, market share, and industry ranking for the main companies for 2021-2026, identifies the major stakeholders in the global market, and analyzes their competitive landscape and market positioning based on recent developments and segmental revenues.

Across the 2021-2026 period, the analysis compares revenue growth and profitability profiles by company, distinguishing participants with sustained expansion from those with more cyclical performance, and relates these patterns to differences in regional exposure, product portfolios, and application focus in the global Chatbot-Based Shopping Assistant market.

Chatbot-Based Shopping Assistant Segment by Company

Amazon (Alexa Shopping)

Google (Google Shopping AI)

Alibaba (AliMe)

JD.com (Jingdong Smart Guide)

Shopify (Shopify Assistant)

Walmart Labs

Salesforce Einstein

Kore.ai

LivePerson

Freshworks

Chatbot-Based Shopping Assistant Segment by Type

Mobile App-Based Assistant

Web-Based Assistant

In-Store Digital Assistant

Social Media Embedded Assistant

Chatbot-Based Shopping Assistant Segment by Application

E-commerce Platforms

Retail Stores

Brand Official Websites

Social Media Shops

Customer Service Centers

Others

Chatbot-Based Shopping Assistant Segment by Region

North America

United States

Canada

Mexico

Europe

Germany

France

U.K.

Italy

Russia

Spain

Netherlands

Switzerland

Sweden

Poland

Asia-Pacific

China

Japan

South Korea

India

Australia

Taiwan

Southeast Asia

South America

Brazil

Argentina

Chile

Middle East & Africa

Egypt

South Africa

Israel

Türkiye

GCC Countries

Study Objectives

1. To analyze and research the global Chatbot-Based Shopping Assistant status and future forecast, involving, revenue, growth rate (CAGR), market share, historical and forecast.

2. To present the Chatbot-Based Shopping Assistant key companies, revenue, market share, and recent developments.

3. To split the Chatbot-Based Shopping Assistant breakdown data by regions, type, companies, and application.

4. To analyze the global and key regions Chatbot-Based Shopping Assistant market potential and advantage, opportunity and challenge, restraints, and risks.

5. To identify Chatbot-Based Shopping Assistant significant trends, drivers, influence factors in global and regions.

6. To analyze Chatbot-Based Shopping Assistant competitive developments such as expansions, agreements, new product launches, and acquisitions in the market.

Reasons to Buy This Report

1. This report will help the readers to understand the competition within the industries and strategies for the competitive environment to enhance the potential profit. The report also focuses on the competitive landscape of the global Chatbot-Based Shopping Assistant market, and introduces in detail the market share, industry ranking, competitor ecosystem, market performance, new product development, operation situation, expansion, and acquisition. etc. of the main players, which helps the readers to identify the main competitors and deeply understand the competition pattern of the market.

2. This report will help stakeholders to understand the global industry status and trends of Chatbot-Based Shopping Assistant and provides them with information on key market drivers, restraints, challenges, and opportunities.

3. This report will help stakeholders to understand competitors better and gain more insights to strengthen their position in their businesses. The competitive landscape section includes the market share and rank (in sales and value), competitor ecosystem, new product development, expansion, and acquisition.

4. This report stays updated with novel technology integration, features, and the latest developments in the market.

5. This report helps stakeholders to gain insights into which regions to target globally.

6. This report helps stakeholders to gain insights into the end-user perception concerning the adoption of Chatbot-Based Shopping Assistant.

7. This report helps stakeholders to identify some of the key players in the market and understand their valuable contribution.

Chapter Outline

Chapter 1: Introduces the report scope of the report, global total market size.

Chapter 2: Analysis key trends, drivers, challenges, and opportunities within the global Chatbot-Based Shopping Assistant industry.

Chapter 3: Detailed analysis of Chatbot-Based Shopping Assistant company competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.

Chapter 4: Provides the analysis of various market segments by type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.

Chapter 5: Provides the analysis of various market segments by application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.

Chapter 6: Sales value of Chatbot-Based Shopping Assistant in regional level. It provides a quantitative analysis of the market size and development potential of each region and introduces the market development, future development prospects, market space, and market size of key country in the world.

Chapter 7: Sales value of Chatbot-Based Shopping Assistant in country level. It provides sigmate data by type, and by application for each country/region.

Chapter 8: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including revenue, gross margin, product introduction, recent development, etc.

Chapter 9: Concluding Insights.

More report detail

Tables and figures
List of Tables Table 1. Chatbot-Based Shopping Assistant Industry Trends Table 2. Chatbot-Based Shopping Assistant Industry Drivers Table 3. Chatbot-Based Shopping Assistant Industry Opportunities and Challenges Table 4. Chatbot-Based Shopping Assistant Industry Restraints Table 5. Global Chatbot-Based Shopping Assistant Revenue by Company (US$ Million) & (2021-2026) Table 6. Global Chatbot-Based Shopping Assistant Revenue Share by Company (2021-2026) Table 7. Global Chatbot-Based Shopping Assistant Company Ranking, (2024-2026) & (US$ Million) Table 8. Global Chatbot-Based Shopping Assistant Key Company Manufacturing Base & Headquarters Table 9. Global Chatbot-Based Shopping Assistant Company, Product Type & Application Table 10. Global Chatbot-Based Shopping Assistant Company Establishment Date Table 11. Global Company Market Concentration Ratio (CR5 and HHI) Table 12. Global Chatbot-Based Shopping Assistant by Company Type (Tier 1, Tier 2, and Tier 3) & (Based on Revenue of 2025) Table 13. Mergers & Acquisitions, Expansion Table 14. Significant Companies of Mobile App-Based Assistant Table 15. Significant Companies of Web-Based Assistant Table 16. Significant Companies of In-Store Digital Assistant Table 17. Significant Companies of Social Media Embedded Assistant Table 18. Global Chatbot-Based Shopping Assistant Sales Value by Type 2021 VS 2025 VS 2032 (US$ Million) Table 19. Global Chatbot-Based Shopping Assistant Sales Value by Type (2021-2026) & (US$ Million) Table 20. Global Chatbot-Based Shopping Assistant Sales Value by Type (2027-2032) & (US$ Million) Table 21. Global Chatbot-Based Shopping Assistant Sales Value Share by Type (2021-2026) Table 22. Global Chatbot-Based Shopping Assistant Sales Value Share by Type (2027-2032) Table 23. Significant Companies of E-commerce Platforms Table 24. Significant Companies of Retail Stores Table 25. Significant Companies of Brand Official Websites Table 26. Significant Companies of Social Media Shops Table 27. Significant Companies of Customer Service Centers Table 28. Significant Companies of Others Table 29. Global Chatbot-Based Shopping Assistant Sales Value by Application 2021 VS 2025 VS 2032 (US$ Million) Table 30. Global Chatbot-Based Shopping Assistant Sales Value by Application (2021-2026) & (US$ Million) Table 31. Global Chatbot-Based Shopping Assistant Sales Value by Application (2027-2032) & (US$ Million) Table 32. Global Chatbot-Based Shopping Assistant Sales Value Share by Application (2021-2026) Table 33. Global Chatbot-Based Shopping Assistant Sales Value Share by Application (2027-2032) Table 34. Global Chatbot-Based Shopping Assistant Sales Value Comparison by Region: 2021 VS 2025 VS 2032 (US$ Million) Table 35. Global Chatbot-Based Shopping Assistant Sales Value by Region (2021-2026) & (US$ Million) Table 36. Global Chatbot-Based Shopping Assistant Sales Value Share by Region (2021-2026) Table 37. Global Chatbot-Based Shopping Assistant Sales Value by Region (2027-2032) & (US$ Million) Table 38. Global Chatbot-Based Shopping Assistant Sales Value Share by Region (2027-2032) Table 39. Global Chatbot-Based Shopping Assistant Sales Value by Country: 2021 VS 2025 VS 2032 (US$ Million) Table 40. Global Chatbot-Based Shopping Assistant Sales Value by Country (2021-2026) & (US$ Million) Table 41. Global Chatbot-Based Shopping Assistant Sales Value Market Share by Country (2021-2026) Table 42. Global Chatbot-Based Shopping Assistant Sales Value by Country (2027-2032) & (US$ Million) Table 43. Global Chatbot-Based Shopping Assistant Sales Value Market Share by Country (2027-2032) Table 44. Amazon (Alexa Shopping) Company Information Table 45. Amazon (Alexa Shopping) Business Overview Table 46. Amazon (Alexa Shopping) Chatbot-Based Shopping Assistant Revenue (US$ Million) and Gross Margin (2021-2026) Table 47. Amazon (Alexa Shopping) Chatbot-Based Shopping Assistant Product Portfolio Table 48. Amazon (Alexa Shopping) Recent Development Table 49. Google (Google Shopping AI) Company Information Table 50. Google (Google Shopping AI) Business Overview Table 51. Google (Google Shopping AI) Chatbot-Based Shopping Assistant Revenue (US$ Million) and Gross Margin (2021-2026) Table 52. Google (Google Shopping AI) Chatbot-Based Shopping Assistant Product Portfolio Table 53. Google (Google Shopping AI) Recent Development Table 54. Alibaba (AliMe) Company Information Table 55. Alibaba (AliMe) Business Overview Table 56. Alibaba (AliMe) Chatbot-Based Shopping Assistant Revenue (US$ Million) and Gross Margin (2021-2026) Table 57. Alibaba (AliMe) Chatbot-Based Shopping Assistant Product Portfolio Table 58. Alibaba (AliMe) Recent Development Table 59. JD.com (Jingdong Smart Guide) Company Information Table 60. JD.com (Jingdong Smart Guide) Business Overview Table 61. JD.com (Jingdong Smart Guide) Chatbot-Based Shopping Assistant Revenue (US$ Million) and Gross Margin (2021-2026) Table 62. JD.com (Jingdong Smart Guide) Chatbot-Based Shopping Assistant Product Portfolio Table 63. JD.com (Jingdong Smart Guide) Recent Development Table 64. Shopify (Shopify Assistant) Company Information Table 65. Shopify (Shopify Assistant) Business Overview Table 66. Shopify (Shopify Assistant) Chatbot-Based Shopping Assistant Revenue (US$ Million) and Gross Margin (2021-2026) Table 67. Shopify (Shopify Assistant) Chatbot-Based Shopping Assistant Product Portfolio Table 68. Shopify (Shopify Assistant) Recent Development Table 69. Walmart Labs Company Information Table 70. Walmart Labs Business Overview Table 71. Walmart Labs Chatbot-Based Shopping Assistant Revenue (US$ Million) and Gross Margin (2021-2026) Table 72. Walmart Labs Chatbot-Based Shopping Assistant Product Portfolio Table 73. Walmart Labs Recent Development Table 74. Salesforce Einstein Company Information Table 75. Salesforce Einstein Business Overview Table 76. Salesforce Einstein Chatbot-Based Shopping Assistant Revenue (US$ Million) and Gross Margin (2021-2026) Table 77. Salesforce Einstein Chatbot-Based Shopping Assistant Product Portfolio Table 78. Salesforce Einstein Recent Development Table 79. Kore.ai Company Information Table 80. Kore.ai Business Overview Table 81. Kore.ai Chatbot-Based Shopping Assistant Revenue (US$ Million) and Gross Margin (2021-2026) Table 82. Kore.ai Chatbot-Based Shopping Assistant Product Portfolio Table 83. Kore.ai Recent Development Table 84. LivePerson Company Information Table 85. LivePerson Business Overview Table 86. LivePerson Chatbot-Based Shopping Assistant Revenue (US$ Million) and Gross Margin (2021-2026) Table 87. LivePerson Chatbot-Based Shopping Assistant Product Portfolio Table 88. LivePerson Recent Development Table 89. Freshworks Company Information Table 90. Freshworks Business Overview Table 91. Freshworks Chatbot-Based Shopping Assistant Revenue (US$ Million) and Gross Margin (2021-2026) Table 92. Freshworks Chatbot-Based Shopping Assistant Product Portfolio Table 93. Freshworks Recent Development Table 94. Research Programs/Design for This Report Table 95. Authors List of This Report Table 96. Secondary Sources Table 97. Primary Sources List of Figures Figure 1. Chatbot-Based Shopping Assistant Product Image Figure 2. Global Chatbot-Based Shopping Assistant Market Size (US$ Million), 2021 VS 2025 VS 2032 Figure 3. Global Chatbot-Based Shopping Assistant Market Size (2021-2032) & (US$ Million) Figure 4. Global Chatbot-Based Shopping Assistant Company Revenue Ranking in 2025 (US$ Million) Figure 5. Global Top 5 and 10 Company Market Share by Revenue in 2025 (US$ Million) Figure 6. Company Type (Tier 1, Tier 2, and Tier 3): 2021 VS 2025 Figure 7. Mobile App-Based Assistant Image Figure 8. Web-Based Assistant Image Figure 9. In-Store Digital Assistant Image Figure 10. Social Media Embedded Assistant Image Figure 11. Global Chatbot-Based Shopping Assistant Sales Value by Type (2021 VS 2025 VS 2032) & (US$ Million) Figure 12. Global Chatbot-Based Shopping Assistant Sales Value Share 2021 VS 2025 VS 2032 Figure 13. Global Chatbot-Based Shopping Assistant Sales Value Share by Type (2021-2032) Figure 14. E-commerce Platforms Image Figure 15. Retail Stores Image Figure 16. Brand Official Websites Image Figure 17. Social Media Shops Image Figure 18. Customer Service Centers Image Figure 19. Others Image Figure 20. Global Chatbot-Based Shopping Assistant Sales Value by Application (2021 VS 2025 VS 2032) & (US$ Million) Figure 21. Global Chatbot-Based Shopping Assistant Sales Value Share 2021 VS 2025 VS 2032 Figure 22. Global Chatbot-Based Shopping Assistant Sales Value Share by Application (2021-2032) Figure 23. Global Chatbot-Based Shopping Assistant Sales Value Comparison by Region: 2021 VS 2025 VS 2032 (US$ Million) Figure 24. Global Chatbot-Based Shopping Assistant Sales Value Share by Region: 2021 VS 2025 VS 2032 Figure 25. North America Chatbot-Based Shopping Assistant Sales Value (2021-2032) & (US$ Million) Figure 26. North America Chatbot-Based Shopping Assistant Sales Value Share by Country (%), 2025 VS 2032 Figure 27. Europe Chatbot-Based Shopping Assistant Sales Value (2021-2032) & (US$ Million) Figure 28. Europe Chatbot-Based Shopping Assistant Sales Value Share by Country (%), 2025 VS 2032 Figure 29. Asia-Pacific Chatbot-Based Shopping Assistant Sales Value (2021-2032) & (US$ Million) Figure 30. Asia-Pacific Chatbot-Based Shopping Assistant Sales Value Share by Country (%), 2025 VS 2032 Figure 31. South America Chatbot-Based Shopping Assistant Sales Value (2021-2032) & (US$ Million) Figure 32. South America Chatbot-Based Shopping Assistant Sales Value Share by Country (%), 2025 VS 2032 Figure 33. Middle East & Africa Chatbot-Based Shopping Assistant Sales Value (2021-2032) & (US$ Million) Figure 34. Middle East & Africa Chatbot-Based Shopping Assistant Sales Value Share by Country (%), 2025 VS 2032 Figure 35. USA Chatbot-Based Shopping Assistant Sales Value Growth Rate (2021-2032) & (US$ Million) Figure 36. USA Chatbot-Based Shopping Assistant Sales Value Share by Type, 2025 VS 2032 & (%) Figure 37. USA Chatbot-Based Shopping Assistant Sales Value Share by Application, 2025 VS 2032 & (%) Figure 38. Canada Chatbot-Based Shopping Assistant Sales Value Growth Rate (2021-2032) & (US$ Million) Figure 39. Canada Chatbot-Based Shopping Assistant Sales Value Share by Type, 2025 VS 2032 & (%) Figure 40. Canada Chatbot-Based Shopping Assistant Sales Value Share by Application, 2025 VS 2032 & (%) Figure 41. Mexico Chatbot-Based Shopping Assistant Sales Value Growth Rate (2021-2032) & (US$ Million) Figure 42. Mexico Chatbot-Based Shopping Assistant Sales Value Share by Type, 2025 VS 2032 & (%) Figure 43. Mexico Chatbot-Based Shopping Assistant Sales Value Share by Application, 2025 VS 2032 & (%) Figure 44. Germany Chatbot-Based Shopping Assistant Sales Value Growth Rate (2021-2032) & (US$ Million) Figure 45. Germany Chatbot-Based Shopping Assistant Sales Value Share by Type, 2025 VS 2032 & (%) Figure 46. Germany Chatbot-Based Shopping Assistant Sales Value Share by Application, 2025 VS 2032 & (%) Figure 47. France Chatbot-Based Shopping Assistant Sales Value Growth Rate (2021-2032) & (US$ Million) Figure 48. France Chatbot-Based Shopping Assistant Sales Value Share by Type, 2025 VS 2032 & (%) Figure 49. France Chatbot-Based Shopping Assistant Sales Value Share by Application, 2025 VS 2032 & (%) Figure 50. U.K. Chatbot-Based Shopping Assistant Sales Value Growth Rate (2021-2032) & (US$ Million) Figure 51. U.K. Chatbot-Based Shopping Assistant Sales Value Share by Type, 2025 VS 2032 & (%) Figure 52. U.K. Chatbot-Based Shopping Assistant Sales Value Share by Application, 2025 VS 2032 & (%) Figure 53. Italy Chatbot-Based Shopping Assistant Sales Value Growth Rate (2021-2032) & (US$ Million) Figure 54. Italy Chatbot-Based Shopping Assistant Sales Value Share by Type, 2025 VS 2032 & (%) Figure 55. Italy Chatbot-Based Shopping Assistant Sales Value Share by Application, 2025 VS 2032 & (%) Figure 56. Spain Chatbot-Based Shopping Assistant Sales Value Growth Rate (2021-2032) & (US$ Million) Figure 57. Spain Chatbot-Based Shopping Assistant Sales Value Share by Type, 2025 VS 2032 & (%) Figure 58. Spain Chatbot-Based Shopping Assistant Sales Value Share by Application, 2025 VS 2032 & (%) Figure 59. Russia Chatbot-Based Shopping Assistant Sales Value Growth Rate (2021-2032) & (US$ Million) Figure 60. Russia Chatbot-Based Shopping Assistant Sales Value Share by Type, 2025 VS 2032 & (%) Figure 61. Russia Chatbot-Based Shopping Assistant Sales Value Share by Application, 2025 VS 2032 & (%) Figure 62. Netherlands Chatbot-Based Shopping Assistant Sales Value Growth Rate (2021-2032) & (US$ Million) Figure 63. Netherlands Chatbot-Based Shopping Assistant Sales Value Share by Type, 2025 VS 2032 & (%) Figure 64. Netherlands Chatbot-Based Shopping Assistant Sales Value Share by Application, 2025 VS 2032 & (%) Figure 65. Nordic Countries Chatbot-Based Shopping Assistant Sales Value Growth Rate (2021-2032) & (US$ Million) Figure 66. Nordic Countries Chatbot-Based Shopping Assistant Sales Value Share by Type, 2025 VS 2032 & (%) Figure 67. Nordic Countries Chatbot-Based Shopping Assistant Sales Value Share by Application, 2025 VS 2032 & (%) Figure 68. China Chatbot-Based Shopping Assistant Sales Value Growth Rate (2021-2032) & (US$ Million) Figure 69. China Chatbot-Based Shopping Assistant Sales Value Share by Type, 2025 VS 2032 & (%) Figure 70. China Chatbot-Based Shopping Assistant Sales Value Share by Application, 2025 VS 2032 & (%) Figure 71. Japan Chatbot-Based Shopping Assistant Sales Value Growth Rate (2021-2032) & (US$ Million) Figure 72. Japan Chatbot-Based Shopping Assistant Sales Value Share by Type, 2025 VS 2032 & (%) Figure 73. Japan Chatbot-Based Shopping Assistant Sales Value Share by Application, 2025 VS 2032 & (%) Figure 74. South Korea Chatbot-Based Shopping Assistant Sales Value Growth Rate (2021-2032) & (US$ Million) Figure 75. South Korea Chatbot-Based Shopping Assistant Sales Value Share by Type, 2025 VS 2032 & (%) Figure 76. South Korea Chatbot-Based Shopping Assistant Sales Value Share by Application, 2025 VS 2032 & (%) Figure 77. India Chatbot-Based Shopping Assistant Sales Value Growth Rate (2021-2032) & (US$ Million) Figure 78. India Chatbot-Based Shopping Assistant Sales Value Share by Type, 2025 VS 2032 & (%) Figure 79. India Chatbot-Based Shopping Assistant Sales Value Share by Application, 2025 VS 2032 & (%) Figure 80. Australia Chatbot-Based Shopping Assistant Sales Value Growth Rate (2021-2032) & (US$ Million) Figure 81. Australia Chatbot-Based Shopping Assistant Sales Value Share by Type, 2025 VS 2032 & (%) Figure 82. Australia Chatbot-Based Shopping Assistant Sales Value Share by Application, 2025 VS 2032 & (%) Figure 83. Southeast Asia Chatbot-Based Shopping Assistant Sales Value Growth Rate (2021-2032) & (US$ Million) Figure 84. Southeast Asia Chatbot-Based Shopping Assistant Sales Value Share by Type, 2025 VS 2032 & (%) Figure 85. Southeast Asia Chatbot-Based Shopping Assistant Sales Value Share by Application, 2025 VS 2032 & (%) Figure 86. Brazil Chatbot-Based Shopping Assistant Sales Value Growth Rate (2021-2032) & (US$ Million) Figure 87. Brazil Chatbot-Based Shopping Assistant Sales Value Share by Type, 2025 VS 2032 & (%) Figure 88. Brazil Chatbot-Based Shopping Assistant Sales Value Share by Application, 2025 VS 2032 & (%) Figure 89. Argentina Chatbot-Based Shopping Assistant Sales Value Growth Rate (2021-2032) & (US$ Million) Figure 90. Argentina Chatbot-Based Shopping Assistant Sales Value Share by Type, 2025 VS 2032 & (%) Figure 91. Argentina Chatbot-Based Shopping Assistant Sales Value Share by Application, 2025 VS 2032 & (%) Figure 92. Chile Chatbot-Based Shopping Assistant Sales Value Growth Rate (2021-2032) & (US$ Million) Figure 93. Chile Chatbot-Based Shopping Assistant Sales Value Share by Type, 2025 VS 2032 & (%) Figure 94. Chile Chatbot-Based Shopping Assistant Sales Value Share by Application, 2025 VS 2032 & (%) Figure 95. Colombia Chatbot-Based Shopping Assistant Sales Value Growth Rate (2021-2032) & (US$ Million) Figure 96. Colombia Chatbot-Based Shopping Assistant Sales Value Share by Type, 2025 VS 2032 & (%) Figure 97. Colombia Chatbot-Based Shopping Assistant Sales Value Share by Application, 2025 VS 2032 & (%) Figure 98. Peru Chatbot-Based Shopping Assistant Sales Value Growth Rate (2021-2032) & (US$ Million) Figure 99. Peru Chatbot-Based Shopping Assistant Sales Value Share by Type, 2025 VS 2032 & (%) Figure 100. Peru Chatbot-Based Shopping Assistant Sales Value Share by Application, 2025 VS 2032 & (%) Figure 101. Saudi Arabia Chatbot-Based Shopping Assistant Sales Value Growth Rate (2021-2032) & (US$ Million) Figure 102. Saudi Arabia Chatbot-Based Shopping Assistant Sales Value Share by Type, 2025 VS 2032 & (%) Figure 103. Saudi Arabia Chatbot-Based Shopping Assistant Sales Value Share by Application, 2025 VS 2032 & (%) Figure 104. Israel Chatbot-Based Shopping Assistant Sales Value Growth Rate (2021-2032) & (US$ Million) Figure 105. Israel Chatbot-Based Shopping Assistant Sales Value Share by Type, 2025 VS 2032 & (%) Figure 106. Israel Chatbot-Based Shopping Assistant Sales Value Share by Application, 2025 VS 2032 & (%) Figure 107. UAE Chatbot-Based Shopping Assistant Sales Value Growth Rate (2021-2032) & (US$ Million) Figure 108. UAE Chatbot-Based Shopping Assistant Sales Value Share by Type, 2025 VS 2032 & (%) Figure 109. UAE Chatbot-Based Shopping Assistant Sales Value Share by Application, 2025 VS 2032 & (%) Figure 110. Turkey Chatbot-Based Shopping Assistant Sales Value Growth Rate (2021-2032) & (US$ Million) Figure 111. Turkey Chatbot-Based Shopping Assistant Sales Value Share by Type, 2025 VS 2032 & (%) Figure 112. Turkey Chatbot-Based Shopping Assistant Sales Value Share by Application, 2025 VS 2032 & (%) Figure 113. Iran Chatbot-Based Shopping Assistant Sales Value Growth Rate (2021-2032) & (US$ Million) Figure 114. Iran Chatbot-Based Shopping Assistant Sales Value Share by Type, 2025 VS 2032 & (%) Figure 115. Iran Chatbot-Based Shopping Assistant Sales Value Share by Application, 2025 VS 2032 & (%) Figure 116. Egypt Chatbot-Based Shopping Assistant Sales Value Growth Rate (2021-2032) & (US$ Million) Figure 117. Egypt Chatbot-Based Shopping Assistant Sales Value Share by Type, 2025 VS 2032 & (%) Figure 118. Egypt Chatbot-Based Shopping Assistant Sales Value Share by Application, 2025 VS 2032 & (%) Figure 119. Years Considered Figure 120. Research Process Figure 121. Key Executives Interviewed

Scope & coverage.

Types
  • Mobile App-Based Assistant
  • Web-Based Assistant
  • In-Store Digital Assistant
  • Social Media Embedded Assistant
Applications
  • E-commerce Platforms
  • Retail Stores
  • Brand Official Websites
  • Social Media Shops
  • Customer Service Centers
  • Others
Companies covered
  • Amazon (Alexa Shopping)
  • Google (Google Shopping AI)
  • Alibaba (AliMe)
  • JD.com (Jingdong Smart Guide)
  • Shopify (Shopify Assistant)
  • Walmart Labs
  • Salesforce Einstein
  • Kore.ai
  • LivePerson
  • Freshworks

Inside the report.

1 Market Overview
  1. 1.1 Product Definition
  2. 1.2 Global Chatbot-Based Shopping Assistant Market Size, 2021 VS 2025 VS 2032
  3. 1.3 Global Chatbot-Based Shopping Assistant Market Size (2021-2032)
  4. 1.4 Assumptions and Limitations
  5. 1.5 Study Goals and Objectives
2 Chatbot-Based Shopping Assistant Market Dynamics
  1. 2.1 Chatbot-Based Shopping Assistant Industry Trends
  2. 2.2 Chatbot-Based Shopping Assistant Industry Drivers
  3. 2.3 Chatbot-Based Shopping Assistant Industry Opportunities and Challenges
  4. 2.4 Chatbot-Based Shopping Assistant Industry Restraints
3 Chatbot-Based Shopping Assistant Market by Company
  1. 3.1 Global Chatbot-Based Shopping Assistant Company Revenue Ranking in 2025
  2. 3.2 Global Chatbot-Based Shopping Assistant Revenue by Company (2021-2026)
  3. 3.3 Global Chatbot-Based Shopping Assistant Company Ranking (2024-2026)
  4. 3.4 Global Chatbot-Based Shopping Assistant Company Manufacturing Base and Headquarters
  5. 3.5 Global Chatbot-Based Shopping Assistant Company Product Type and Application
  6. 3.6 Global Chatbot-Based Shopping Assistant Company Establishment Date
  7. 3.7 Market Competitive Analysis
  8. 3.7.1 Global Chatbot-Based Shopping Assistant Market Concentration Ratio (CR5 and HHI)
  9. 3.7.2 Global Top 5 and 10 Company Market Share by Revenue in 2025
  10. 3.7.3 2025 Chatbot-Based Shopping Assistant Tier 1, Tier 2, and Tier 3 Companies
  11. 3.8 Mergers and Acquisitions Expansion
4 Chatbot-Based Shopping Assistant Market by Type
  1. 4.1 Chatbot-Based Shopping Assistant Type Introduction
  2. 4.1.1 Mobile App-Based Assistant
  3. 4.1.2 Web-Based Assistant
  4. 4.1.3 In-Store Digital Assistant
  5. 4.1.4 Social Media Embedded Assistant
  6. 4.2 Global Chatbot-Based Shopping Assistant Sales Value by Type
  7. 4.2.1 Global Chatbot-Based Shopping Assistant Sales Value by Type (2021 VS 2025 VS 2032)
  8. 4.2.2 Global Chatbot-Based Shopping Assistant Sales Value by Type (2021-2032)
  9. 4.2.3 Global Chatbot-Based Shopping Assistant Sales Value Share by Type (2021-2032)
5 Chatbot-Based Shopping Assistant Market by Application
  1. 5.1 Chatbot-Based Shopping Assistant Application Introduction
  2. 5.1.1 E-commerce Platforms
  3. 5.1.2 Retail Stores
  4. 5.1.3 Brand Official Websites
  5. 5.1.4 Social Media Shops
  6. 5.1.5 Customer Service Centers
  7. 5.1.6 Others
  8. 5.2 Global Chatbot-Based Shopping Assistant Sales Value by Application
  9. 5.2.1 Global Chatbot-Based Shopping Assistant Sales Value by Application (2021 VS 2025 VS 2032)
  10. 5.2.2 Global Chatbot-Based Shopping Assistant Sales Value by Application (2021-2032)
  11. 5.2.3 Global Chatbot-Based Shopping Assistant Sales Value Share by Application (2021-2032)
6 Chatbot-Based Shopping Assistant Regional Value Analysis
  1. 6.1 Global Chatbot-Based Shopping Assistant Sales Value by Region: 2021 VS 2025 VS 2032
  2. 6.2 Global Chatbot-Based Shopping Assistant Sales Value by Region (2021-2032)
  3. 6.2.1 Global Chatbot-Based Shopping Assistant Sales Value by Region: 2021-2026
  4. 6.2.2 Global Chatbot-Based Shopping Assistant Sales Value by Region (2027-2032)
  5. 6.3 North America
  6. 6.3.1 North America Chatbot-Based Shopping Assistant Sales Value (2021-2032)
  7. 6.3.2 North America Chatbot-Based Shopping Assistant Sales Value Share by Country, 2025 VS 2032
  8. 6.4 Europe
  9. 6.4.1 Europe Chatbot-Based Shopping Assistant Sales Value (2021-2032)
  10. 6.4.2 Europe Chatbot-Based Shopping Assistant Sales Value Share by Country, 2025 VS 2032
  11. 6.5 Asia-Pacific
  12. 6.5.1 Asia-Pacific Chatbot-Based Shopping Assistant Sales Value (2021-2032)
  13. 6.5.2 Asia-Pacific Chatbot-Based Shopping Assistant Sales Value Share by Country, 2025 VS 2032
  14. 6.6 South America
  15. 6.6.1 South America Chatbot-Based Shopping Assistant Sales Value (2021-2032)
  16. 6.6.2 South America Chatbot-Based Shopping Assistant Sales Value Share by Country, 2025 VS 2032
  17. 6.7 Middle East & Africa
  18. 6.7.1 Middle East & Africa Chatbot-Based Shopping Assistant Sales Value (2021-2032)
  19. 6.7.2 Middle East & Africa Chatbot-Based Shopping Assistant Sales Value Share by Country, 2025 VS 2032
7 Chatbot-Based Shopping Assistant Country-level Value Analysis
  1. 7.1 Global Chatbot-Based Shopping Assistant Sales Value by Country: 2021 VS 2025 VS 2032
  2. 7.2 Global Chatbot-Based Shopping Assistant Sales Value by Country (2021-2032)
  3. 7.2.1 Global Chatbot-Based Shopping Assistant Sales Value by Country (2021-2026)
  4. 7.2.2 Global Chatbot-Based Shopping Assistant Sales Value by Country (2027-2032)
  5. 7.3 USA
  6. 7.3.1 USA Chatbot-Based Shopping Assistant Sales Value Growth Rate (2021-2032)
  7. 7.3.2 USA Chatbot-Based Shopping Assistant Sales Value Share by Type, 2025 VS 2032
  8. 7.3.3 USA Chatbot-Based Shopping Assistant Sales Value Share by Application, 2025 VS 2032
  9. 7.4 Canada
  10. 7.4.1 Canada Chatbot-Based Shopping Assistant Sales Value Growth Rate (2021-2032)
  11. 7.4.2 Canada Chatbot-Based Shopping Assistant Sales Value Share by Type, 2025 VS 2032
  12. 7.4.3 Canada Chatbot-Based Shopping Assistant Sales Value Share by Application, 2025 VS 2032
  13. 7.5 Mexico
  14. 7.5.1 Mexico Chatbot-Based Shopping Assistant Sales Value Growth Rate (2021-2032)
  15. 7.5.2 Mexico Chatbot-Based Shopping Assistant Sales Value Share by Type, 2025 VS 2032
  16. 7.5.3 Mexico Chatbot-Based Shopping Assistant Sales Value Share by Application, 2025 VS 2032
  17. 7.6 Germany
  18. 7.6.1 Germany Chatbot-Based Shopping Assistant Sales Value Growth Rate (2021-2032)
  19. 7.6.2 Germany Chatbot-Based Shopping Assistant Sales Value Share by Type, 2025 VS 2032
  20. 7.6.3 Germany Chatbot-Based Shopping Assistant Sales Value Share by Application, 2025 VS 2032
  21. 7.7 France
  22. 7.7.1 France Chatbot-Based Shopping Assistant Sales Value Growth Rate (2021-2032)
  23. 7.7.2 France Chatbot-Based Shopping Assistant Sales Value Share by Type, 2025 VS 2032
  24. 7.7.3 France Chatbot-Based Shopping Assistant Sales Value Share by Application, 2025 VS 2032
  25. 7.8 U.K.
  26. 7.8.1 U.K. Chatbot-Based Shopping Assistant Sales Value Growth Rate (2021-2032)
  27. 7.8.2 U.K. Chatbot-Based Shopping Assistant Sales Value Share by Type, 2025 VS 2032
  28. 7.8.3 U.K. Chatbot-Based Shopping Assistant Sales Value Share by Application, 2025 VS 2032
  29. 7.9 Italy
  30. 7.9.1 Italy Chatbot-Based Shopping Assistant Sales Value Growth Rate (2021-2032)
  31. 7.9.2 Italy Chatbot-Based Shopping Assistant Sales Value Share by Type, 2025 VS 2032
  32. 7.9.3 Italy Chatbot-Based Shopping Assistant Sales Value Share by Application, 2025 VS 2032
  33. 7.10 Spain
  34. 7.10.1 Spain Chatbot-Based Shopping Assistant Sales Value Growth Rate (2021-2032)
  35. 7.10.2 Spain Chatbot-Based Shopping Assistant Sales Value Share by Type, 2025 VS 2032
  36. 7.10.3 Spain Chatbot-Based Shopping Assistant Sales Value Share by Application, 2025 VS 2032
  37. 7.11 Russia
  38. 7.11.1 Russia Chatbot-Based Shopping Assistant Sales Value Growth Rate (2021-2032)
  39. 7.11.2 Russia Chatbot-Based Shopping Assistant Sales Value Share by Type, 2025 VS 2032
  40. 7.11.3 Russia Chatbot-Based Shopping Assistant Sales Value Share by Application, 2025 VS 2032
  41. 7.12 Netherlands
  42. 7.12.1 Netherlands Chatbot-Based Shopping Assistant Sales Value Growth Rate (2021-2032)
  43. 7.12.2 Netherlands Chatbot-Based Shopping Assistant Sales Value Share by Type, 2025 VS 2032
  44. 7.12.3 Netherlands Chatbot-Based Shopping Assistant Sales Value Share by Application, 2025 VS 2032
  45. 7.13 Nordic Countries
  46. 7.13.1 Nordic Countries Chatbot-Based Shopping Assistant Sales Value Growth Rate (2021-2032)
  47. 7.13.2 Nordic Countries Chatbot-Based Shopping Assistant Sales Value Share by Type, 2025 VS 2032
  48. 7.13.3 Nordic Countries Chatbot-Based Shopping Assistant Sales Value Share by Application, 2025 VS 2032
  49. 7.14 China
  50. 7.14.1 China Chatbot-Based Shopping Assistant Sales Value Growth Rate (2021-2032)
  51. 7.14.2 China Chatbot-Based Shopping Assistant Sales Value Share by Type, 2025 VS 2032
  52. 7.14.3 China Chatbot-Based Shopping Assistant Sales Value Share by Application, 2025 VS 2032
  53. 7.15 Japan
  54. 7.15.1 Japan Chatbot-Based Shopping Assistant Sales Value Growth Rate (2021-2032)
  55. 7.15.2 Japan Chatbot-Based Shopping Assistant Sales Value Share by Type, 2025 VS 2032
  56. 7.15.3 Japan Chatbot-Based Shopping Assistant Sales Value Share by Application, 2025 VS 2032
  57. 7.16 South Korea
  58. 7.16.1 South Korea Chatbot-Based Shopping Assistant Sales Value Growth Rate (2021-2032)
  59. 7.16.2 South Korea Chatbot-Based Shopping Assistant Sales Value Share by Type, 2025 VS 2032
  60. 7.16.3 South Korea Chatbot-Based Shopping Assistant Sales Value Share by Application, 2025 VS 2032
  61. 7.17 India
  62. 7.17.1 India Chatbot-Based Shopping Assistant Sales Value Growth Rate (2021-2032)
  63. 7.17.2 India Chatbot-Based Shopping Assistant Sales Value Share by Type, 2025 VS 2032
  64. 7.17.3 India Chatbot-Based Shopping Assistant Sales Value Share by Application, 2025 VS 2032
  65. 7.18 Australia
  66. 7.18.1 Australia Chatbot-Based Shopping Assistant Sales Value Growth Rate (2021-2032)
  67. 7.18.2 Australia Chatbot-Based Shopping Assistant Sales Value Share by Type, 2025 VS 2032
  68. 7.18.3 Australia Chatbot-Based Shopping Assistant Sales Value Share by Application, 2025 VS 2032
  69. 7.19 Southeast Asia
  70. 7.19.1 Southeast Asia Chatbot-Based Shopping Assistant Sales Value Growth Rate (2021-2032)
  71. 7.19.2 Southeast Asia Chatbot-Based Shopping Assistant Sales Value Share by Type, 2025 VS 2032
  72. 7.19.3 Southeast Asia Chatbot-Based Shopping Assistant Sales Value Share by Application, 2025 VS 2032
  73. 7.20 Brazil
  74. 7.20.1 Brazil Chatbot-Based Shopping Assistant Sales Value Growth Rate (2021-2032)
  75. 7.20.2 Brazil Chatbot-Based Shopping Assistant Sales Value Share by Type, 2025 VS 2032
  76. 7.20.3 Brazil Chatbot-Based Shopping Assistant Sales Value Share by Application, 2025 VS 2032
  77. 7.21 Argentina
  78. 7.21.1 Argentina Chatbot-Based Shopping Assistant Sales Value Growth Rate (2021-2032)
  79. 7.21.2 Argentina Chatbot-Based Shopping Assistant Sales Value Share by Type, 2025 VS 2032
  80. 7.21.3 Argentina Chatbot-Based Shopping Assistant Sales Value Share by Application, 2025 VS 2032
  81. 7.22 Chile
  82. 7.22.1 Chile Chatbot-Based Shopping Assistant Sales Value Growth Rate (2021-2032)
  83. 7.22.2 Chile Chatbot-Based Shopping Assistant Sales Value Share by Type, 2025 VS 2032
  84. 7.22.3 Chile Chatbot-Based Shopping Assistant Sales Value Share by Application, 2025 VS 2032
  85. 7.23 Colombia
  86. 7.23.1 Colombia Chatbot-Based Shopping Assistant Sales Value Growth Rate (2021-2032)
  87. 7.23.2 Colombia Chatbot-Based Shopping Assistant Sales Value Share by Type, 2025 VS 2032
  88. 7.23.3 Colombia Chatbot-Based Shopping Assistant Sales Value Share by Application, 2025 VS 2032
  89. 7.24 Peru
  90. 7.24.1 Peru Chatbot-Based Shopping Assistant Sales Value Growth Rate (2021-2032)
  91. 7.24.2 Peru Chatbot-Based Shopping Assistant Sales Value Share by Type, 2025 VS 2032
  92. 7.24.3 Peru Chatbot-Based Shopping Assistant Sales Value Share by Application, 2025 VS 2032
  93. 7.25 Saudi Arabia
  94. 7.25.1 Saudi Arabia Chatbot-Based Shopping Assistant Sales Value Growth Rate (2021-2032)
  95. 7.25.2 Saudi Arabia Chatbot-Based Shopping Assistant Sales Value Share by Type, 2025 VS 2032
  96. 7.25.3 Saudi Arabia Chatbot-Based Shopping Assistant Sales Value Share by Application, 2025 VS 2032
  97. 7.26 Israel
  98. 7.26.1 Israel Chatbot-Based Shopping Assistant Sales Value Growth Rate (2021-2032)
  99. 7.26.2 Israel Chatbot-Based Shopping Assistant Sales Value Share by Type, 2025 VS 2032
  100. 7.26.3 Israel Chatbot-Based Shopping Assistant Sales Value Share by Application, 2025 VS 2032
  101. 7.27 UAE
  102. 7.27.1 UAE Chatbot-Based Shopping Assistant Sales Value Growth Rate (2021-2032)
  103. 7.27.2 UAE Chatbot-Based Shopping Assistant Sales Value Share by Type, 2025 VS 2032
  104. 7.27.3 UAE Chatbot-Based Shopping Assistant Sales Value Share by Application, 2025 VS 2032
  105. 7.28 Turkey
  106. 7.28.1 Turkey Chatbot-Based Shopping Assistant Sales Value Growth Rate (2021-2032)
  107. 7.28.2 Turkey Chatbot-Based Shopping Assistant Sales Value Share by Type, 2025 VS 2032
  108. 7.28.3 Turkey Chatbot-Based Shopping Assistant Sales Value Share by Application, 2025 VS 2032
  109. 7.29 Iran
  110. 7.29.1 Iran Chatbot-Based Shopping Assistant Sales Value Growth Rate (2021-2032)
  111. 7.29.2 Iran Chatbot-Based Shopping Assistant Sales Value Share by Type, 2025 VS 2032
  112. 7.29.3 Iran Chatbot-Based Shopping Assistant Sales Value Share by Application, 2025 VS 2032
  113. 7.30 Egypt
  114. 7.30.1 Egypt Chatbot-Based Shopping Assistant Sales Value Growth Rate (2021-2032)
  115. 7.30.2 Egypt Chatbot-Based Shopping Assistant Sales Value Share by Type, 2025 VS 2032
  116. 7.30.3 Egypt Chatbot-Based Shopping Assistant Sales Value Share by Application, 2025 VS 2032
8 Company Profiles
  1. 8.1 Amazon (Alexa Shopping)
  2. 8.1.1 Amazon (Alexa Shopping) Company Information
  3. 8.1.2 Amazon (Alexa Shopping) Business Overview
  4. 8.1.3 Amazon (Alexa Shopping) Chatbot-Based Shopping Assistant Revenue and Gross Margin (2021-2026)
  5. 8.1.4 Amazon (Alexa Shopping) Chatbot-Based Shopping Assistant Product Portfolio
  6. 8.1.5 Amazon (Alexa Shopping) Recent Developments
  7. 8.2 Google (Google Shopping AI)
  8. 8.2.1 Google (Google Shopping AI) Company Information
  9. 8.2.2 Google (Google Shopping AI) Business Overview
  10. 8.2.3 Google (Google Shopping AI) Chatbot-Based Shopping Assistant Revenue and Gross Margin (2021-2026)
  11. 8.2.4 Google (Google Shopping AI) Chatbot-Based Shopping Assistant Product Portfolio
  12. 8.2.5 Google (Google Shopping AI) Recent Developments
  13. 8.3 Alibaba (AliMe)
  14. 8.3.1 Alibaba (AliMe) Company Information
  15. 8.3.2 Alibaba (AliMe) Business Overview
  16. 8.3.3 Alibaba (AliMe) Chatbot-Based Shopping Assistant Revenue and Gross Margin (2021-2026)
  17. 8.3.4 Alibaba (AliMe) Chatbot-Based Shopping Assistant Product Portfolio
  18. 8.3.5 Alibaba (AliMe) Recent Developments
  19. 8.4 JD.com (Jingdong Smart Guide)
  20. 8.4.1 JD.com (Jingdong Smart Guide) Company Information
  21. 8.4.2 JD.com (Jingdong Smart Guide) Business Overview
  22. 8.4.3 JD.com (Jingdong Smart Guide) Chatbot-Based Shopping Assistant Revenue and Gross Margin (2021-2026)
  23. 8.4.4 JD.com (Jingdong Smart Guide) Chatbot-Based Shopping Assistant Product Portfolio
  24. 8.4.5 JD.com (Jingdong Smart Guide) Recent Developments
  25. 8.5 Shopify (Shopify Assistant)
  26. 8.5.1 Shopify (Shopify Assistant) Company Information
  27. 8.5.2 Shopify (Shopify Assistant) Business Overview
  28. 8.5.3 Shopify (Shopify Assistant) Chatbot-Based Shopping Assistant Revenue and Gross Margin (2021-2026)
  29. 8.5.4 Shopify (Shopify Assistant) Chatbot-Based Shopping Assistant Product Portfolio
  30. 8.5.5 Shopify (Shopify Assistant) Recent Developments
  31. 8.6 Walmart Labs
  32. 8.6.1 Walmart Labs Company Information
  33. 8.6.2 Walmart Labs Business Overview
  34. 8.6.3 Walmart Labs Chatbot-Based Shopping Assistant Revenue and Gross Margin (2021-2026)
  35. 8.6.4 Walmart Labs Chatbot-Based Shopping Assistant Product Portfolio
  36. 8.6.5 Walmart Labs Recent Developments
  37. 8.7 Salesforce Einstein
  38. 8.7.1 Salesforce Einstein Company Information
  39. 8.7.2 Salesforce Einstein Business Overview
  40. 8.7.3 Salesforce Einstein Chatbot-Based Shopping Assistant Revenue and Gross Margin (2021-2026)
  41. 8.7.4 Salesforce Einstein Chatbot-Based Shopping Assistant Product Portfolio
  42. 8.7.5 Salesforce Einstein Recent Developments
  43. 8.8 Kore.ai
  44. 8.8.1 Kore.ai Company Information
  45. 8.8.2 Kore.ai Business Overview
  46. 8.8.3 Kore.ai Chatbot-Based Shopping Assistant Revenue and Gross Margin (2021-2026)
  47. 8.8.4 Kore.ai Chatbot-Based Shopping Assistant Product Portfolio
  48. 8.8.5 Kore.ai Recent Developments
  49. 8.9 LivePerson
  50. 8.9.1 LivePerson Company Information
  51. 8.9.2 LivePerson Business Overview
  52. 8.9.3 LivePerson Chatbot-Based Shopping Assistant Revenue and Gross Margin (2021-2026)
  53. 8.9.4 LivePerson Chatbot-Based Shopping Assistant Product Portfolio
  54. 8.9.5 LivePerson Recent Developments
  55. 8.10 Freshworks
  56. 8.10.1 Freshworks Company Information
  57. 8.10.2 Freshworks Business Overview
  58. 8.10.3 Freshworks Chatbot-Based Shopping Assistant Revenue and Gross Margin (2021-2026)
  59. 8.10.4 Freshworks Chatbot-Based Shopping Assistant Product Portfolio
  60. 8.10.5 Freshworks Recent Developments
9 Concluding Insights
    10 Appendix
    1. 10.1 Reasons for Doing This Study
    2. 10.2 Research Methodology
    3. 10.3 Research Process
    4. 10.4 Authors List of This Report
    5. 10.5 Data Source
    6. 10.5.1 Secondary Sources
    7. 10.5.2 Primary Sources

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