APO RESEARCH · REPORT
BPM-Platform-Based Case Management Softwares
BPM-platform-based case management softwares are configurable "apps" meant to help solution architects accelerate the delivery of unique and flexible case management solutions. Case management frameworks (CMFs) are commercial software offerings designed to reduce the time and complexity of creating case-style process solutions by providing architectural patterns and at least some business domain capabilities "out of the box." Work is caselike when each work item - each case - requires unique handling, involving complex interactions between content, people, transactions and business or regulatory policies in order to deliver an optimal outcome. Case-style processes do not progress in a serial or completely predictable fashion. Rather, they often require multiple dependent workflows to be orchestrated, making them particularly complex to architect. Very often, caseworkers need the flexibility to decide the best next action for a case, rather than following a prescribed workflow.
Product & engineering
Understand the product.
BPM-platform-based case management softwares are configurable "apps" meant to help solution architects accelerate the delivery of unique and flexible case management solutions. Case management frameworks (CMFs) are commercial software offerings designed to reduce the time and complexity of creating case-style process solutions by providing architectural patterns and at least some business domain capabilities "out of the box." Work is caselike when each work item - each case - requires unique handling, involving complex interactions between content, people, transactions and business or regulatory policies in order to deliver an optimal outcome. Case-style processes do not progress in a serial or completely predictable fashion. Rather, they often require multiple dependent workflows to be orchestrated, making them particularly complex to architect. Very often, caseworkers need the flexibility to decide the best next action for a case, rather than following a prescribed workflow.
Selected research
Market Structure
Global BPM-Platform-Based Case Management Softwares Market by Size, by Type, by Application, by Region, History and Forecast 2021-2032
Market perspective
BPM-platform-based case management softwares are configurable "apps" meant to help solution architects accelerate the delivery of unique and flexible case management solutions. Case management frameworks (CMFs) are commercial software offerings designed to reduce the time and complexity of creating case-style process solutions by providing architectural patterns and at least some business domain capabilities "out of the box." Work is caselike when each work item - each case - requires unique handling, involving complex interactions between content, people, transactions and business or regulatory policies in order to deliver an optimal outcome. Case-style processes do not progress in a serial or completely predictable fashion. Rather, they often require multiple dependent workflows to be orchestrated, making them particularly complex to architect. Very often, caseworkers need the flexibility to decide the best next action for a case, rather than following a prescribed workflow.
The industry's leading producers are Pegasystems, Hyland and Appian, which accounted for 19.18%, 9.73% and 12.17% of revenue in 2019.
Report Includes
Read the full market overview
This report provides an overview of the global BPM-Platform-Based Case Management Softwares market and its size, analyzing global market trends based on historical revenue data for 2021-2025, estimates for 2026, and projected CAGRs through 2032.
The study covers key producers of BPM-Platform-Based Case Management Softwares and revenue in major regions and countries, assesses future market potential, and highlights priority regions and countries for segmenting the market into sub-sectors, with country-specific market value data for the U.S., Canada, Mexico, Brazil, China, Japan, South Korea, Southeast Asia, India, Germany, the U.K., Italy, the Middle East, Africa, and other countries.
The report also presents BPM-Platform-Based Case Management Softwares revenue, market share, and industry ranking for the main manufacturers for 2021-2026, identifies the major stakeholders in the global market, and analyzes their competitive landscape and market positioning based on recent developments and segmental revenues.
In addition, the report analyzes segment data by Type and Application—covering revenue and growth rates—for 2021-2032, and evaluates and forecasts the BPM-Platform-Based Case Management Softwares market size, projected growth trends, production technologies, key applications, and end-use industries.
BPM-Platform-Based Case Management Softwares Segment by Company
Pegasystems
Hyland
Appian
IBM
Newgen Software
Eccentex
Kofax
Bizagi
PMG.net
AgilePoint
Isis Papyrus
Tyler (MicroPact)
OpenText
BPM-Platform-Based Case Management Softwares Segment by Type
Cloud Based
On-Premise
BPM-Platform-Based Case Management Softwares Segment by Application
Large Enterprises
Medium Enterprises
Small Enterprises
BPM-Platform-Based Case Management Softwares Segment by Region
North America
United States
Canada
Mexico
Europe
Germany
France
U.K.
Italy
Russia
Spain
Netherlands
Switzerland
Sweden
Poland
Asia-Pacific
China
Japan
South Korea
India
Australia
Taiwan
Southeast Asia
South America
Brazil
Argentina
Chile
Middle East & Africa
Egypt
South Africa
Israel
Türkiye
GCC Countries
Study Objectives
1. To analyze and research the global status and future forecast, involving, production, value, consumption, growth rate (CAGR), market share, historical and forecast.
2. To present the key manufacturers, capacity, production, revenue, market share, and Recent Developments.
3. To split the breakdown data by regions, type, manufacturers, and Application.
4. To analyze the global and key regions market potential and advantage, opportunity and challenge, restraints, and risks.
5. To identify significant trends, drivers, influence factors in global and regions.
6. To analyze competitive developments such as expansions, agreements, new product launches, and acquisitions in the market.
Reasons to Buy This Report
1. This report will help the readers to understand the competition within the industries and strategies for the competitive environment to enhance the potential profit. The report also focuses on the competitive landscape of the global BPM-Platform-Based Case Management Softwares market, and introduces in detail the market share, industry ranking, competitor ecosystem, market performance, new product development, operation situation, expansion, and acquisition. etc. of the main players, which helps the readers to identify the main competitors and deeply understand the competition pattern of the market.
2. This report will help stakeholders to understand the global industry status and trends of BPM-Platform-Based Case Management Softwares and provides them with information on key market drivers, restraints, challenges, and opportunities.
3. This report will help stakeholders to understand competitors better and gain more insights to strengthen their position in their businesses. The competitive landscape section includes the market share and rank (in volume and value), competitor ecosystem, new product development, expansion, and acquisition.
4. This report stays updated with novel technology integration, features, and the latest developments in the market.
5. This report helps stakeholders to gain insights into which regions to target globally.
6. This report helps stakeholders to gain insights into the end-user perception concerning the adoption of BPM-Platform-Based Case Management Softwares.
7. This report helps stakeholders to identify some of the key players in the market and understand their valuable contribution.
Chapter Outline
Chapter 1: Introduces the report scope of the report, executive summary of different market segments (product type, application, etc), including the market size of each market segment, future development potential, and so on. Revenue of BPM-Platform-Based Case Management Softwares in global and regional level. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter 2: Analysis key trends, drivers, challenges, and opportunities within the global BPM-Platform-Based Case Management Softwares industry.
Chapter 3: Detailed analysis of BPM-Platform-Based Case Management Softwares companies' competitive landscape, revenue, market share and industry ranking, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by type, covering the revenue, and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by application, covering the revenue, and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6: Provides profiles of key companies, introducing the basic situation of the main companies in the market in detail, including product descriptions and specifications, BPM-Platform-Based Case Management Softwaresrevenue, gross margin, and recent development, etc.
Chapter 7: North America (US & Canada) by type, by application and by country, revenue for each segment.
Chapter 8: Europe by type, by application and by country, revenue for each segment.
Chapter 9: China by type, and by application, revenue for each segment.
Chapter 10: Asia (excluding China) by type, by application and by region, revenue for each segment.
Chapter 11: South America, Middle East & Africa by type, by application and by country, revenue for each segment.
Chapter 12: Concluding Insights of the report.
More report detail
Tables and figures
Scope & coverage.
Types
- Cloud Based
- On-Premise
Applications
- Large Enterprises
- Medium Enterprises
- Small Enterprises
Companies covered
- Pegasystems
- Hyland
- Appian
- IBM
- Newgen Software
- Eccentex
- Kofax
- Bizagi
- PMG.net
- AgilePoint
- Isis Papyrus
- Tyler (MicroPact)
- OpenText
Inside the report.
1 Market Overview
- 1.1 Product Definition
- 1.2 Market Analysis by Type
- 1.2.1 Global BPM-Platform-Based Case Management Softwares Market Size Growth Rate by Type: 2021 VS 2025 VS 2032
- 1.2.2 Cloud Based
- 1.2.3 On-Premise
- 1.3 Market Analysis by Application
- 1.3.1 Global BPM-Platform-Based Case Management Softwares Market Size Growth Rate by Application: 2021 VS 2025 VS 2032
- 1.3.2 Large Enterprises
- 1.3.3 Medium Enterprises
- 1.3.4 Small Enterprises
- 1.4 Global Market Growth Prospects
- 1.5 Global BPM-Platform-Based Case Management Softwares Growth Trends by Region
- 1.5.1 Global BPM-Platform-Based Case Management Softwares Market Size by Region: 2021 VS 2025 VS 2032
- 1.5.2 BPM-Platform-Based Case Management Softwares Market Size by Region (2021-2026)
- 1.5.3 BPM-Platform-Based Case Management Softwares Market Size by Region (2027-2032)
- 1.6 Assumptions and Limitations
- 1.7 Study Goals and Objectives
- 1.8 Years Considered
2 Global BPM-Platform-Based Case Management Softwares Market Dynamics
- 2.1 BPM-Platform-Based Case Management Softwares Industry Trends
- 2.2 BPM-Platform-Based Case Management Softwares Industry Drivers
- 2.3 BPM-Platform-Based Case Management Softwares Industry Opportunities and Challenges
- 2.4 BPM-Platform-Based Case Management Softwares Industry Restraints
3 Competitive Landscape by Company
- 3.1 Global BPM-Platform-Based Case Management Softwares Revenue by Company (2021-2026)
- 3.2 Global BPM-Platform-Based Case Management Softwares Players Revenue Ranking, 2024 VS 2025 VS 2026
- 3.3 Global BPM-Platform-Based Case Management Softwares Key Company Head office and Area Served
- 3.4 Global BPM-Platform-Based Case Management Softwares Company, Product Type & Application
- 3.5 Global BPM-Platform-Based Case Management Softwares Company Establishment Date
- 3.6 Market Competitive Analysis
- 3.6.1 Global BPM-Platform-Based Case Management Softwares Market CR5 and HHI
- 3.6.2 Global Top 5 and 10 BPM-Platform-Based Case Management Softwares Players Market Share by Revenue in 2025
- 3.6.3 2025 BPM-Platform-Based Case Management Softwares Tier 1, Tier 2, and Tier 3
4 BPM-Platform-Based Case Management Softwares Market by Type
- 4.1 Global BPM-Platform-Based Case Management Softwares Market Size by Type (2021 VS 2025 VS 2032)
- 4.2 Global BPM-Platform-Based Case Management Softwares Market Size by Type (2021-2032)
- 4.3 Global BPM-Platform-Based Case Management Softwares Market Size Share by Type (2021-2032)
5 BPM-Platform-Based Case Management Softwares Market by Application
- 5.1 Global BPM-Platform-Based Case Management Softwares Market Size by Application (2021 VS 2025 VS 2032)
- 5.2 Global BPM-Platform-Based Case Management Softwares Market Size by Application (2021-2032)
- 5.3 Global BPM-Platform-Based Case Management Softwares Market Size Share by Application (2021-2032)
6 Company Profiles
- 6.1 Pegasystems
- 6.1.1 Pegasystems Company Information
- 6.1.2 Pegasystems Business Overview
- 6.1.3 Pegasystems BPM-Platform-Based Case Management Softwares Revenue and Gross Margin (US$ Million) & (2021-2026)
- 6.1.4 Pegasystems BPM-Platform-Based Case Management Softwares Product Portfolio
- 6.1.5 Pegasystems Recent Developments
- 6.2 Hyland
- 6.2.1 Hyland Company Information
- 6.2.2 Hyland Business Overview
- 6.2.3 Hyland BPM-Platform-Based Case Management Softwares Revenue and Gross Margin (US$ Million) & (2021-2026)
- 6.2.4 Hyland BPM-Platform-Based Case Management Softwares Product Portfolio
- 6.2.5 Hyland Recent Developments
- 6.3 Appian
- 6.3.1 Appian Company Information
- 6.3.2 Appian Business Overview
- 6.3.3 Appian BPM-Platform-Based Case Management Softwares Revenue and Gross Margin (US$ Million) & (2021-2026)
- 6.3.4 Appian BPM-Platform-Based Case Management Softwares Product Portfolio
- 6.3.5 Appian Recent Developments
- 6.4 IBM
- 6.4.1 IBM Company Information
- 6.4.2 IBM Business Overview
- 6.4.3 IBM BPM-Platform-Based Case Management Softwares Revenue and Gross Margin (US$ Million) & (2021-2026)
- 6.4.4 IBM BPM-Platform-Based Case Management Softwares Product Portfolio
- 6.4.5 IBM Recent Developments
- 6.5 Newgen Software
- 6.5.1 Newgen Software Company Information
- 6.5.2 Newgen Software Business Overview
- 6.5.3 Newgen Software BPM-Platform-Based Case Management Softwares Revenue and Gross Margin (US$ Million) & (2021-2026)
- 6.5.4 Newgen Software BPM-Platform-Based Case Management Softwares Product Portfolio
- 6.5.5 Newgen Software Recent Developments
- 6.6 Eccentex
- 6.6.1 Eccentex Company Information
- 6.6.2 Eccentex Business Overview
- 6.6.3 Eccentex BPM-Platform-Based Case Management Softwares Revenue and Gross Margin (US$ Million) & (2021-2026)
- 6.6.4 Eccentex BPM-Platform-Based Case Management Softwares Product Portfolio
- 6.6.5 Eccentex Recent Developments
- 6.7 Kofax
- 6.7.1 Kofax Company Information
- 6.7.2 Kofax Business Overview
- 6.7.3 Kofax BPM-Platform-Based Case Management Softwares Revenue and Gross Margin (US$ Million) & (2021-2026)
- 6.7.4 Kofax BPM-Platform-Based Case Management Softwares Product Portfolio
- 6.7.5 Kofax Recent Developments
- 6.8 Bizagi
- 6.8.1 Bizagi Company Information
- 6.8.2 Bizagi Business Overview
- 6.8.3 Bizagi BPM-Platform-Based Case Management Softwares Revenue and Gross Margin (US$ Million) & (2021-2026)
- 6.8.4 Bizagi BPM-Platform-Based Case Management Softwares Product Portfolio
- 6.8.5 Bizagi Recent Developments
- 6.9 PMG.net
- 6.9.1 PMG.net Company Information
- 6.9.2 PMG.net Business Overview
- 6.9.3 PMG.net BPM-Platform-Based Case Management Softwares Revenue and Gross Margin (US$ Million) & (2021-2026)
- 6.9.4 PMG.net BPM-Platform-Based Case Management Softwares Product Portfolio
- 6.9.5 PMG.net Recent Developments
- 6.10 AgilePoint
- 6.10.1 AgilePoint Company Information
- 6.10.2 AgilePoint Business Overview
- 6.10.3 AgilePoint BPM-Platform-Based Case Management Softwares Revenue and Gross Margin (US$ Million) & (2021-2026)
- 6.10.4 AgilePoint BPM-Platform-Based Case Management Softwares Product Portfolio
- 6.10.5 AgilePoint Recent Developments
- 6.11 Isis Papyrus
- 6.11.1 Isis Papyrus Company Information
- 6.11.2 Isis Papyrus Business Overview
- 6.11.3 Isis Papyrus BPM-Platform-Based Case Management Softwares Revenue and Gross Margin (US$ Million) & (2021-2026)
- 6.11.4 Isis Papyrus BPM-Platform-Based Case Management Softwares Product Portfolio
- 6.11.5 Isis Papyrus Recent Developments
- 6.12 Tyler (MicroPact)
- 6.12.1 Tyler (MicroPact) Company Information
- 6.12.2 Tyler (MicroPact) Business Overview
- 6.12.3 Tyler (MicroPact) BPM-Platform-Based Case Management Softwares Revenue and Gross Margin (US$ Million) & (2021-2026)
- 6.12.4 Tyler (MicroPact) BPM-Platform-Based Case Management Softwares Product Portfolio
- 6.12.5 Tyler (MicroPact) Recent Developments
- 6.13 OpenText
- 6.13.1 OpenText Company Information
- 6.13.2 OpenText Business Overview
- 6.13.3 OpenText BPM-Platform-Based Case Management Softwares Revenue and Gross Margin (US$ Million) & (2021-2026)
- 6.13.4 OpenText BPM-Platform-Based Case Management Softwares Product Portfolio
- 6.13.5 OpenText Recent Developments
7 North America
- 7.1 North America BPM-Platform-Based Case Management Softwares Market Size (2021-2032)
- 7.2 North America BPM-Platform-Based Case Management Softwares Market Size by Type
- 7.2.1 North America BPM-Platform-Based Case Management Softwares Market Size by Type (2021-2026)
- 7.2.2 North America BPM-Platform-Based Case Management Softwares Market Size by Type (2027-2032)
- 7.2.3 North America BPM-Platform-Based Case Management Softwares Market Share by Type (2021-2032)
- 7.3 North America BPM-Platform-Based Case Management Softwares Market Size by Application
- 7.3.1 North America BPM-Platform-Based Case Management Softwares Market Size by Application (2021-2026)
- 7.3.2 North America BPM-Platform-Based Case Management Softwares Market Size by Application (2027-2032)
- 7.3.3 North America BPM-Platform-Based Case Management Softwares Market Share by Application (2021-2032)
- 7.4 North America BPM-Platform-Based Case Management Softwares Market Size by Country
- 7.4.1 North America BPM-Platform-Based Case Management Softwares Market Size by Country (2021 VS 2025 VS 2032)
- 7.4.2 North America BPM-Platform-Based Case Management Softwares Market Size by Country (2021-2026)
- 7.4.3 North America BPM-Platform-Based Case Management Softwares Market Size by Country (2027-2032)
- 7.4.4 North America BPM-Platform-Based Case Management Softwares Market Share by Country (2021-2032)
- 7.4.5 United States
- 7.4.6 Canada
- 7.4.7 Mexico
8 Europe
- 8.1 Europe BPM-Platform-Based Case Management Softwares Market Size (2021-2032)
- 8.2 Europe BPM-Platform-Based Case Management Softwares Market Size by Type
- 8.2.1 Europe BPM-Platform-Based Case Management Softwares Market Size by Type (2021-2026)
- 8.2.2 Europe BPM-Platform-Based Case Management Softwares Market Size by Type (2027-2032)
- 8.2.3 Europe BPM-Platform-Based Case Management Softwares Market Share by Type (2021-2032)
- 8.3 Europe BPM-Platform-Based Case Management Softwares Market Size by Application
- 8.3.1 Europe BPM-Platform-Based Case Management Softwares Market Size by Application (2021-2026)
- 8.3.2 Europe BPM-Platform-Based Case Management Softwares Market Size by Application (2027-2032)
- 8.3.3 Europe BPM-Platform-Based Case Management Softwares Market Share by Application (2021-2032)
- 8.4 Europe BPM-Platform-Based Case Management Softwares Market Size by Country
- 8.4.1 Europe BPM-Platform-Based Case Management Softwares Market Size by Country (2021 VS 2025 VS 2032)
- 8.4.2 Europe BPM-Platform-Based Case Management Softwares Market Size by Country (2021-2026)
- 8.4.3 Europe BPM-Platform-Based Case Management Softwares Market Size by Country (2027-2032)
- 8.4.4 Europe BPM-Platform-Based Case Management Softwares Market Share by Country (2021-2032)
- 8.4.5 Germany
- 8.4.6 France
- 8.4.7 U.K.
- 8.4.8 Italy
- 8.4.9 Russia
- 8.4.10 Nordic Countries
9 China
- 9.1 China BPM-Platform-Based Case Management Softwares Market Size (2021-2032)
- 9.2 China BPM-Platform-Based Case Management Softwares Market Size by Type
- 9.2.1 China BPM-Platform-Based Case Management Softwares Market Size by Type (2021-2026)
- 9.2.2 China BPM-Platform-Based Case Management Softwares Market Size by Type (2027-2032)
- 9.2.3 China BPM-Platform-Based Case Management Softwares Market Share by Type (2021-2032)
- 9.3 China BPM-Platform-Based Case Management Softwares Market Size by Application
- 9.3.1 China BPM-Platform-Based Case Management Softwares Market Size by Application (2021-2026)
- 9.3.2 China BPM-Platform-Based Case Management Softwares Market Size by Application (2027-2032)
- 9.3.3 China BPM-Platform-Based Case Management Softwares Market Share by Application (2021-2032)
10 Asia (Excluding China)
- 10.1 Asia BPM-Platform-Based Case Management Softwares Market Size (2021-2032)
- 10.2 Asia BPM-Platform-Based Case Management Softwares Market Size by Type
- 10.2.1 Asia BPM-Platform-Based Case Management Softwares Market Size by Type (2021-2026)
- 10.2.2 Asia BPM-Platform-Based Case Management Softwares Market Size by Type (2027-2032)
- 10.2.3 Asia BPM-Platform-Based Case Management Softwares Market Share by Type (2021-2032)
- 10.3 Asia BPM-Platform-Based Case Management Softwares Market Size by Application
- 10.3.1 Asia BPM-Platform-Based Case Management Softwares Market Size by Application (2021-2026)
- 10.3.2 Asia BPM-Platform-Based Case Management Softwares Market Size by Application (2027-2032)
- 10.3.3 Asia BPM-Platform-Based Case Management Softwares Market Share by Application (2021-2032)
- 10.4 Asia BPM-Platform-Based Case Management Softwares Market Size by Country
- 10.4.1 Asia BPM-Platform-Based Case Management Softwares Market Size by Country (2021 VS 2025 VS 2032)
- 10.4.2 Asia BPM-Platform-Based Case Management Softwares Market Size by Country (2021-2026)
- 10.4.3 Asia BPM-Platform-Based Case Management Softwares Market Size by Country (2027-2032)
- 10.4.4 Asia BPM-Platform-Based Case Management Softwares Market Share by Country (2021-2032)
- 10.4.5 Japan
- 10.4.6 South Korea
- 10.4.7 Taiwan
- 10.4.8 Southeast Asia
- 10.4.9 India
- 10.4.10 Australia
11 South America, Middle East & Africa
- 11.1 South America, Middle East & Africa BPM-Platform-Based Case Management Softwares Market Size (2021-2032)
- 11.2 South America, Middle East & Africa BPM-Platform-Based Case Management Softwares Market Size by Type
- 11.2.1 South America, Middle East & Africa BPM-Platform-Based Case Management Softwares Market Size by Type (2021-2026)
- 11.2.2 South America, Middle East & Africa BPM-Platform-Based Case Management Softwares Market Size by Type (2027-2032)
- 11.2.3 South America, Middle East & Africa BPM-Platform-Based Case Management Softwares Market Share by Type (2021-2032)
- 11.3 South America, Middle East & Africa BPM-Platform-Based Case Management Softwares Market Size by Application
- 11.3.1 South America, Middle East & Africa BPM-Platform-Based Case Management Softwares Market Size by Application (2021-2026)
- 11.3.2 South America, Middle East & Africa BPM-Platform-Based Case Management Softwares Market Size by Application (2027-2032)
- 11.3.3 South America, Middle East & Africa BPM-Platform-Based Case Management Softwares Market Share by Application (2021-2032)
- 11.4 South America, Middle East & Africa BPM-Platform-Based Case Management Softwares Market Size by Country
- 11.4.1 South America, Middle East & Africa BPM-Platform-Based Case Management Softwares Market Size by Country (2021 VS 2025 VS 2032)
- 11.4.2 South America, Middle East & Africa BPM-Platform-Based Case Management Softwares Market Size by Country (2021-2026)
- 11.4.3 South America, Middle East & Africa BPM-Platform-Based Case Management Softwares Market Size by Country (2027-2032)
- 11.4.4 South America, Middle East & Africa BPM-Platform-Based Case Management Softwares Market Share by Country (2021-2032)
- 11.4.5 Brazil
- 11.4.6 South Africa
- 11.4.7 Saudi Arabia
- 11.4.8 Turkey
- 11.4.9 Argentina
- 11.4.9 UAE
- 11.4.9 Egypt
- 11.4.9 Chile
12 Concluding Insights
13 Appendix
- 13.1 Reasons for Doing This Study
- 13.2 Research Methodology
- 13.3 Research Process
- 13.4 Authors List of This Report
- 13.5 Data Source
- 13.5.1 Secondary Sources
- 13.5.2 Primary Sources
- 13.6 Disclaimer
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