APO RESEARCH · REPORT
BPM-Platform-Based Case Management Softwares
BPM-platform-based case management softwares are configurable "apps" meant to help solution architects accelerate the delivery of unique and flexible case management solutions. Case management frameworks (CMFs) are commercial software offerings designed to reduce the time and complexity of creating case-style process solutions by providing architectural patterns and at least some business domain capabilities "out of the box." Work is caselike when each work item - each case - requires unique handling, involving complex interactions between content, people, transactions and business or regulatory policies in order to deliver an optimal outcome. Case-style processes do not progress in a serial or completely predictable fashion. Rather, they often require multiple dependent workflows to be orchestrated, making them particularly complex to architect. Very often, caseworkers need the flexibility to decide the best next action for a case, rather than following a prescribed workflow.
Product & engineering
Understand the product.
BPM-platform-based case management softwares are configurable "apps" meant to help solution architects accelerate the delivery of unique and flexible case management solutions. Case management frameworks (CMFs) are commercial software offerings designed to reduce the time and complexity of creating case-style process solutions by providing architectural patterns and at least some business domain capabilities "out of the box." Work is caselike when each work item - each case - requires unique handling, involving complex interactions between content, people, transactions and business or regulatory policies in order to deliver an optimal outcome. Case-style processes do not progress in a serial or completely predictable fashion. Rather, they often require multiple dependent workflows to be orchestrated, making them particularly complex to architect. Very often, caseworkers need the flexibility to decide the best next action for a case, rather than following a prescribed workflow.
Selected research
Market Analysis & Forecast
Global BPM-Platform-Based Case Management Softwares Market Analysis and Forecast 2026-2032
Market perspective
BPM-platform-based case management softwares are configurable "apps" meant to help solution architects accelerate the delivery of unique and flexible case management solutions. Case management frameworks (CMFs) are commercial software offerings designed to reduce the time and complexity of creating case-style process solutions by providing architectural patterns and at least some business domain capabilities "out of the box." Work is caselike when each work item - each case - requires unique handling, involving complex interactions between content, people, transactions and business or regulatory policies in order to deliver an optimal outcome. Case-style processes do not progress in a serial or completely predictable fashion. Rather, they often require multiple dependent workflows to be orchestrated, making them particularly complex to architect. Very often, caseworkers need the flexibility to decide the best next action for a case, rather than following a prescribed workflow.
The industry's leading producers are Pegasystems, Hyland and Appian, which accounted for 19.18%, 9.73% and 12.17% of revenue in 2019.
Report Includes
Read the full market overview
This report presents an overview of global market for BPM-Platform-Based Case Management Softwares, market size. Analyses of the global market trends, with historic market revenue data for 2021 - 2025, estimates for 2026, and projections of CAGR through 2032.
This report researches the key producers of BPM-Platform-Based Case Management Softwares, also provides the revenue of main regions and countries. Of the upcoming market potential for BPM-Platform-Based Case Management Softwares, and key regions or countries of focus to forecast this market into various segments and sub-segments. Country specific data and market value analysis for the U.S., Canada, Mexico, Brazil, China, Japan, South Korea, Southeast Asia, India, Germany, the U.K., Italy, Middle East, Africa, and Other Countries.
This report focuses on the BPM-Platform-Based Case Management Softwares revenue, market share and industry ranking of main manufacturers, data from 2021 to 2026. Identification of the major stakeholders in the global BPM-Platform-Based Case Management Softwares market, and analysis of their competitive landscape and market positioning based on recent developments and segmental revenues. This report will help stakeholders to understand the competitive landscape and gain more insights and position their businesses and market strategies in a better way.
This report analyzes the segments data by Type and by Application, revenue, and growth rate, from 2021 to 2032. Evaluation and forecast the market size for BPM-Platform-Based Case Management Softwares revenue, projected growth trends, production technology, application and end-user industry.
BPM-Platform-Based Case Management Softwares Segment by Company
Pegasystems
Hyland
Appian
IBM
Newgen Software
Eccentex
Kofax
Bizagi
PMG.net
AgilePoint
Isis Papyrus
Tyler (MicroPact)
OpenText
BPM-Platform-Based Case Management Softwares Segment by Type
Cloud Based
On-Premise
BPM-Platform-Based Case Management Softwares Segment by Application
Large Enterprises
Medium Enterprises
Small Enterprises
BPM-Platform-Based Case Management Softwares Segment by Region
North America
United States
Canada
Mexico
Europe
Germany
France
U.K.
Italy
Russia
Spain
Netherlands
Switzerland
Sweden
Poland
Asia-Pacific
China
Japan
South Korea
India
Australia
Taiwan
Southeast Asia
South America
Brazil
Argentina
Chile
Middle East & Africa
Egypt
South Africa
Israel
Türkiye
GCC Countries
Study Objectives
1. To analyze and research the global status and future forecast, involving growth rate (CAGR), market share, historical and forecast.
2. To present the key players, revenue, market share, and Recent Developments.
3. To split the breakdown data by regions, type, manufacturers, and Application.
4. To analyze the global and key regions market potential and advantage, opportunity and challenge, restraints, and risks.
5. To identify significant trends, drivers, influence factors in global and regions.
6. To analyze competitive developments such as expansions, agreements, new product launches, and acquisitions in the market.
Reasons to Buy This Report
1. This report will help the readers to understand the competition within the industries and strategies for the competitive environment to enhance the potential profit. The report also focuses on the competitive landscape of the global BPM-Platform-Based Case Management Softwares market, and introduces in detail the market share, industry ranking, competitor ecosystem, market performance, new product development, operation situation, expansion, and acquisition. etc. of the main players, which helps the readers to identify the main competitors and deeply understand the competition pattern of the market.
2. This report will help stakeholders to understand the global industry status and trends of BPM-Platform-Based Case Management Softwares and provides them with information on key market drivers, restraints, challenges, and opportunities.
3. This report will help stakeholders to understand competitors better and gain more insights to strengthen their position in their businesses. The competitive landscape section includes the market share and rank (in market size), competitor ecosystem, new product development, expansion, and acquisition.
4. This report stays updated with novel technology integration, features, and the latest developments in the market.
5. This report helps stakeholders to gain insights into which regions to target globally.
6. This report helps stakeholders to gain insights into the end-user perception concerning the adoption of BPM-Platform-Based Case Management Softwares.
7. This report helps stakeholders to identify some of the key players in the market and understand their valuable contribution.
Chapter Outline
Chapter 1: Introduces the report scope of the report, executive summary of different market segments (product type, application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter 2: Introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by manufacturers in the industry, and the analysis of relevant policies in the industry.
Chapter 3: Revenue of BPM-Platform-Based Case Management Softwares in global and regional level. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world.
Chapter 4: Detailed analysis of BPM-Platform-Based Case Management Softwares company competitive landscape, revenue, market share and industry ranking, latest development plan, merger, and acquisition information, etc.
Chapter 5: Provides the analysis of various market segments by type, covering the revenue, and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 6: Provides the analysis of various market segments by application, covering the revenue, and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 7: Provides profiles of key companies, introducing the basic situation of the main companies in the market in detail, including product descriptions and specifications, BPM-Platform-Based Case Management Softwares revenue, gross margin, and recent development, etc.
Chapter 8: North America by type, by application and by country, revenue for each segment.
Chapter 9: Europe by type, by application and by country, revenue for each segment.
Chapter 10: China type, by application, revenue for each segment.
Chapter 11: Asia (excluding China) type, by application and by region, revenue for each segment.
Chapter 12: South America, Middle East and Africa by type, by application and by country, revenue for each segment.
Chapter 13: The main concluding insights of the report.
More report detail
Tables and figures
Scope & coverage.
Types
- Cloud Based
- On-Premise
Applications
- Large Enterprises
- Medium Enterprises
- Small Enterprises
Companies covered
- Pegasystems
- Hyland
- Appian
- IBM
- Newgen Software
- Eccentex
- Kofax
- Bizagi
- PMG.net
- AgilePoint
- Isis Papyrus
- Tyler (MicroPact)
- OpenText
Inside the report.
1 Market Overview
- 1.1 Product Definition
- 1.2 BPM-Platform-Based Case Management Softwares Market by Type
- 1.2.1 Global BPM-Platform-Based Case Management Softwares Market Size by Type, 2021 VS 2025 VS 2032
- 1.2.2 Cloud Based
- 1.2.3 On-Premise
- 1.3 BPM-Platform-Based Case Management Softwares Market by Application
- 1.3.1 Global BPM-Platform-Based Case Management Softwares Market Size by Application, 2021 VS 2025 VS 2032
- 1.3.2 Large Enterprises
- 1.3.3 Medium Enterprises
- 1.3.4 Small Enterprises
- 1.4 Assumptions and Limitations
- 1.5 Study Goals and Objectives
2 BPM-Platform-Based Case Management Softwares Market Dynamics
- 2.1 BPM-Platform-Based Case Management Softwares Industry Trends
- 2.2 BPM-Platform-Based Case Management Softwares Industry Drivers
- 2.3 BPM-Platform-Based Case Management Softwares Industry Opportunities and Challenges
- 2.4 BPM-Platform-Based Case Management Softwares Industry Restraints
3 Global Growth Perspective
- 3.1 Global BPM-Platform-Based Case Management Softwares Market Perspective (2021-2032)
- 3.2 Global BPM-Platform-Based Case Management Softwares Growth Trends by Region
- 3.2.1 Global BPM-Platform-Based Case Management Softwares Market Size by Region: 2021 VS 2025 VS 2032
- 3.2.2 Global BPM-Platform-Based Case Management Softwares Market Size by Region (2021-2026)
- 3.2.3 Global BPM-Platform-Based Case Management Softwares Market Size by Region (2027-2032)
4 Competitive Landscape by Players
- 4.1 Global BPM-Platform-Based Case Management Softwares Revenue by Players
- 4.1.1 Global BPM-Platform-Based Case Management Softwares Revenue by Players (2021-2026)
- 4.1.2 Global BPM-Platform-Based Case Management Softwares Revenue Market Share by Players (2021-2026)
- 4.1.3 Global BPM-Platform-Based Case Management Softwares Players Revenue Share Top 10 and Top 5 in 2025
- 4.2 Global BPM-Platform-Based Case Management Softwares Key Players Ranking, 2024 VS 2025 VS 2026
- 4.3 Global BPM-Platform-Based Case Management Softwares Key Players Headquarters & Area Served
- 4.4 Global BPM-Platform-Based Case Management Softwares Players, Product Type & Application
- 4.5 Global BPM-Platform-Based Case Management Softwares Players Establishment Date
- 4.6 Market Competitive Analysis
- 4.6.1 Global BPM-Platform-Based Case Management Softwares Market CR5 and HHI
- 4.6.3 2025 BPM-Platform-Based Case Management Softwares Tier 1, Tier 2, and Tier 3
5 BPM-Platform-Based Case Management Softwares Market Size by Type
- 5.1 Global BPM-Platform-Based Case Management Softwares Revenue by Type (2021 VS 2025 VS 2032)
- 5.2 Global BPM-Platform-Based Case Management Softwares Revenue by Type (2021-2032)
- 5.3 Global BPM-Platform-Based Case Management Softwares Revenue Market Share by Type (2021-2032)
6 BPM-Platform-Based Case Management Softwares Market Size by Application
- 6.1 Global BPM-Platform-Based Case Management Softwares Revenue by Application (2021 VS 2025 VS 2032)
- 6.2 Global BPM-Platform-Based Case Management Softwares Revenue by Application (2021-2032)
- 6.3 Global BPM-Platform-Based Case Management Softwares Revenue Market Share by Application (2021-2032)
7 Company Profiles
- 7.1 Pegasystems
- 7.1.1 Pegasystems Company Information
- 7.1.2 Pegasystems Business Overview
- 7.1.3 Pegasystems BPM-Platform-Based Case Management Softwares Revenue and Gross Margin (2021-2026)
- 7.1.4 Pegasystems BPM-Platform-Based Case Management Softwares Product Portfolio
- 7.1.5 Pegasystems Recent Developments
- 7.2 Hyland
- 7.2.1 Hyland Company Information
- 7.2.2 Hyland Business Overview
- 7.2.3 Hyland BPM-Platform-Based Case Management Softwares Revenue and Gross Margin (2021-2026)
- 7.2.4 Hyland BPM-Platform-Based Case Management Softwares Product Portfolio
- 7.2.5 Hyland Recent Developments
- 7.3 Appian
- 7.3.1 Appian Company Information
- 7.3.2 Appian Business Overview
- 7.3.3 Appian BPM-Platform-Based Case Management Softwares Revenue and Gross Margin (2021-2026)
- 7.3.4 Appian BPM-Platform-Based Case Management Softwares Product Portfolio
- 7.3.5 Appian Recent Developments
- 7.4 IBM
- 7.4.1 IBM Company Information
- 7.4.2 IBM Business Overview
- 7.4.3 IBM BPM-Platform-Based Case Management Softwares Revenue and Gross Margin (2021-2026)
- 7.4.4 IBM BPM-Platform-Based Case Management Softwares Product Portfolio
- 7.4.5 IBM Recent Developments
- 7.5 Newgen Software
- 7.5.1 Newgen Software Company Information
- 7.5.2 Newgen Software Business Overview
- 7.5.3 Newgen Software BPM-Platform-Based Case Management Softwares Revenue and Gross Margin (2021-2026)
- 7.5.4 Newgen Software BPM-Platform-Based Case Management Softwares Product Portfolio
- 7.5.5 Newgen Software Recent Developments
- 7.6 Eccentex
- 7.6.1 Eccentex Company Information
- 7.6.2 Eccentex Business Overview
- 7.6.3 Eccentex BPM-Platform-Based Case Management Softwares Revenue and Gross Margin (2021-2026)
- 7.6.4 Eccentex BPM-Platform-Based Case Management Softwares Product Portfolio
- 7.6.5 Eccentex Recent Developments
- 7.7 Kofax
- 7.7.1 Kofax Company Information
- 7.7.2 Kofax Business Overview
- 7.7.3 Kofax BPM-Platform-Based Case Management Softwares Revenue and Gross Margin (2021-2026)
- 7.7.4 Kofax BPM-Platform-Based Case Management Softwares Product Portfolio
- 7.7.5 Kofax Recent Developments
- 7.8 Bizagi
- 7.8.1 Bizagi Company Information
- 7.8.2 Bizagi Business Overview
- 7.8.3 Bizagi BPM-Platform-Based Case Management Softwares Revenue and Gross Margin (2021-2026)
- 7.8.4 Bizagi BPM-Platform-Based Case Management Softwares Product Portfolio
- 7.8.5 Bizagi Recent Developments
- 7.9 PMG.net
- 7.9.1 PMG.net Company Information
- 7.9.2 PMG.net Business Overview
- 7.9.3 PMG.net BPM-Platform-Based Case Management Softwares Revenue and Gross Margin (2021-2026)
- 7.9.4 PMG.net BPM-Platform-Based Case Management Softwares Product Portfolio
- 7.9.5 PMG.net Recent Developments
- 7.10 AgilePoint
- 7.10.1 AgilePoint Company Information
- 7.10.2 AgilePoint Business Overview
- 7.10.3 AgilePoint BPM-Platform-Based Case Management Softwares Revenue and Gross Margin (2021-2026)
- 7.10.4 AgilePoint BPM-Platform-Based Case Management Softwares Product Portfolio
- 7.10.5 AgilePoint Recent Developments
- 7.11 Isis Papyrus
- 7.11.1 Isis Papyrus Company Information
- 7.11.2 Isis Papyrus Business Overview
- 7.11.3 Isis Papyrus BPM-Platform-Based Case Management Softwares Revenue and Gross Margin (2021-2026)
- 7.11.4 Isis Papyrus BPM-Platform-Based Case Management Softwares Product Portfolio
- 7.11.5 Isis Papyrus Recent Developments
- 7.12 Tyler (MicroPact)
- 7.12.1 Tyler (MicroPact) Company Information
- 7.12.2 Tyler (MicroPact) Business Overview
- 7.12.3 Tyler (MicroPact) BPM-Platform-Based Case Management Softwares Revenue and Gross Margin (2021-2026)
- 7.12.4 Tyler (MicroPact) BPM-Platform-Based Case Management Softwares Product Portfolio
- 7.12.5 Tyler (MicroPact) Recent Developments
- 7.13 OpenText
- 7.13.1 OpenText Company Information
- 7.13.2 OpenText Business Overview
- 7.13.3 OpenText BPM-Platform-Based Case Management Softwares Revenue and Gross Margin (2021-2026)
- 7.13.4 OpenText BPM-Platform-Based Case Management Softwares Product Portfolio
- 7.13.5 OpenText Recent Developments
8 North America
- 8.1 North America BPM-Platform-Based Case Management Softwares Revenue (2021-2032)
- 8.2 North America BPM-Platform-Based Case Management Softwares Revenue by Type (2021-2032)
- 8.2.1 North America BPM-Platform-Based Case Management Softwares Revenue by Type (2021-2026)
- 8.2.2 North America BPM-Platform-Based Case Management Softwares Revenue by Type (2027-2032)
- 8.3 North America BPM-Platform-Based Case Management Softwares Revenue Share by Type (2021-2032)
- 8.4 North America BPM-Platform-Based Case Management Softwares Revenue by Application (2021-2032)
- 8.4.1 North America BPM-Platform-Based Case Management Softwares Revenue by Application (2021-2026)
- 8.4.2 North America BPM-Platform-Based Case Management Softwares Revenue by Application (2027-2032)
- 8.5 North America BPM-Platform-Based Case Management Softwares Revenue Share by Application (2021-2032)
- 8.6 North America BPM-Platform-Based Case Management Softwares Revenue by Country
- 8.6.1 North America BPM-Platform-Based Case Management Softwares Revenue by Country (2021 VS 2025 VS 2032)
- 8.6.2 North America BPM-Platform-Based Case Management Softwares Revenue by Country (2021-2026)
- 8.6.3 North America BPM-Platform-Based Case Management Softwares Revenue by Country (2027-2032)
- 8.6.4 United States
- 8.6.5 Canada
- 8.6.6 Mexico
9 Europe
- 9.1 Europe BPM-Platform-Based Case Management Softwares Revenue (2021-2032)
- 9.2 Europe BPM-Platform-Based Case Management Softwares Revenue by Type (2021-2032)
- 9.2.1 Europe BPM-Platform-Based Case Management Softwares Revenue by Type (2021-2026)
- 9.2.2 Europe BPM-Platform-Based Case Management Softwares Revenue by Type (2027-2032)
- 9.3 Europe BPM-Platform-Based Case Management Softwares Revenue Share by Type (2021-2032)
- 9.4 Europe BPM-Platform-Based Case Management Softwares Revenue by Application (2021-2032)
- 9.4.1 Europe BPM-Platform-Based Case Management Softwares Revenue by Application (2021-2026)
- 9.4.2 Europe BPM-Platform-Based Case Management Softwares Revenue by Application (2027-2032)
- 9.5 Europe BPM-Platform-Based Case Management Softwares Revenue Share by Application (2021-2032)
- 9.6 Europe BPM-Platform-Based Case Management Softwares Revenue by Country
- 9.6.1 Europe BPM-Platform-Based Case Management Softwares Revenue by Country (2021 VS 2025 VS 2032)
- 9.6.2 Europe BPM-Platform-Based Case Management Softwares Revenue by Country (2021-2026)
- 9.6.3 Europe BPM-Platform-Based Case Management Softwares Revenue by Country (2027-2032)
- 9.6.4 Germany
- 9.6.5 France
- 9.6.6 U.K.
- 9.6.7 Italy
- 9.6.8 Russia
- 9.6.9 Spain
- 9.6.10 Netherlands
- 9.6.11 Switzerland
- 9.6.12 Sweden
- 9.6.13 Poland
10 China
- 10.1 China BPM-Platform-Based Case Management Softwares Revenue (2021-2032)
- 10.2 China BPM-Platform-Based Case Management Softwares Revenue by Type (2021-2032)
- 10.2.1 China BPM-Platform-Based Case Management Softwares Revenue by Type (2021-2026)
- 10.2.2 China BPM-Platform-Based Case Management Softwares Revenue by Type (2027-2032)
- 10.3 China BPM-Platform-Based Case Management Softwares Revenue Share by Type (2021-2032)
- 10.4 China BPM-Platform-Based Case Management Softwares Revenue by Application (2021-2032)
- 10.4.1 China BPM-Platform-Based Case Management Softwares Revenue by Application (2021-2026)
- 10.4.2 China BPM-Platform-Based Case Management Softwares Revenue by Application (2027-2032)
- 10.5 China BPM-Platform-Based Case Management Softwares Revenue Share by Application (2021-2032)
11 Asia (Excluding China)
- 11.1 Asia BPM-Platform-Based Case Management Softwares Revenue (2021-2032)
- 11.2 Asia BPM-Platform-Based Case Management Softwares Revenue by Type (2021-2032)
- 11.2.1 Asia BPM-Platform-Based Case Management Softwares Revenue by Type (2021-2026)
- 11.2.2 Asia BPM-Platform-Based Case Management Softwares Revenue by Type (2027-2032)
- 11.3 Asia BPM-Platform-Based Case Management Softwares Revenue Share by Type (2021-2032)
- 11.4 Asia BPM-Platform-Based Case Management Softwares Revenue by Application (2021-2032)
- 11.4.1 Asia BPM-Platform-Based Case Management Softwares Revenue by Application (2021-2026)
- 11.4.2 Asia BPM-Platform-Based Case Management Softwares Revenue by Application (2027-2032)
- 11.5 Asia BPM-Platform-Based Case Management Softwares Revenue Share by Application (2021-2032)
- 11.6 Asia BPM-Platform-Based Case Management Softwares Revenue by Country
- 11.6.1 Asia BPM-Platform-Based Case Management Softwares Revenue by Country (2021 VS 2025 VS 2032)
- 11.6.2 Asia BPM-Platform-Based Case Management Softwares Revenue by Country (2021-2026)
- 11.6.3 Asia BPM-Platform-Based Case Management Softwares Revenue by Country (2027-2032)
- 11.6.4 Japan
- 11.6.5 South Korea
- 11.6.6 India
- 11.6.7 Australia
- 11.6.8 Taiwan
- 11.6.9 Southeast Asia
12 South America, Middle East and Africa
- 12.1 SAMEA BPM-Platform-Based Case Management Softwares Revenue (2021-2032)
- 12.2 SAMEA BPM-Platform-Based Case Management Softwares Revenue by Type (2021-2032)
- 12.2.1 SAMEA BPM-Platform-Based Case Management Softwares Revenue by Type (2021-2026)
- 12.2.2 SAMEA BPM-Platform-Based Case Management Softwares Revenue by Type (2027-2032)
- 12.3 SAMEA BPM-Platform-Based Case Management Softwares Revenue Share by Type (2021-2032)
- 12.4 SAMEA BPM-Platform-Based Case Management Softwares Revenue by Application (2021-2032)
- 12.4.1 SAMEA BPM-Platform-Based Case Management Softwares Revenue by Application (2021-2026)
- 12.4.2 SAMEA BPM-Platform-Based Case Management Softwares Revenue by Application (2027-2032)
- 12.5 SAMEA BPM-Platform-Based Case Management Softwares Revenue Share by Application (2021-2032)
- 12.6 SAMEA BPM-Platform-Based Case Management Softwares Revenue by Country
- 12.6.1 SAMEA BPM-Platform-Based Case Management Softwares Revenue by Country (2021 VS 2025 VS 2032)
- 12.6.2 SAMEA BPM-Platform-Based Case Management Softwares Revenue by Country (2021-2026)
- 12.6.3 SAMEA BPM-Platform-Based Case Management Softwares Revenue by Country (2027-2032)
- 12.6.4 Brazil
- 12.6.5 Argentina
- 12.6.6 Chile
- 12.6.7 Colombia
- 12.6.8 Peru
- 12.6.9 Saudi Arabia
- 12.6.10 Israel
- 12.6.11 UAE
- 12.6.12 Turkey
- 12.6.13 Iran
- 12.6.14 Egypt
13 Concluding Insights
14 Appendix
- 14.1 Reasons for Doing This Study
- 14.2 Research Methodology
- 14.3 Research Process
- 14.4 Authors List of This Report
- 14.5 Data Source
- 14.5.1 Secondary Sources
- 14.5.2 Primary Sources
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