APO RESEARCH · REPORT
Emotion Analytics
Emotion Analytics (EA) is a new field that analysis of a person's verbal and non-verbal communication in order to understand the person's mood or attitude, then can be used in CRM (Customer Relationship Management) area, such as to identify how a customer perceives a product, the presentation of a product or an interaction with a representative.
Product & engineering
Understand the product.
Emotion Analytics (EA) is a new field that analysis of a person's verbal and non-verbal communication in order to understand the person's mood or attitude, then can be used in CRM (Customer Relationship Management) area, such as to identify how a customer perceives a product, the presentation of a product or an interaction with a representative.
Selected research
Industry Growth & Trends
Global Emotion Analytics Industry Growth and Trends Forecast to 2032
Market perspective
Emotion Analytics (EA) is a new field that analysis of a person's verbal and non-verbal communication in order to understand the person's mood or attitude, then can be used in CRM (Customer Relationship Management) area, such as to identify how a customer perceives a product, the presentation of a product or an interaction with a representative.
According to APO Research, the global Emotion Analytics market was valued at US$ million in 2026 and is projected to reach US$ million by 2032, implying a CAGR of xx% over 2026-2032.
Report Scope
Read the full market overview
This report provides a structured, data-driven view of the global Emotion Analytics market, combining harmonized quantitative metrics with targeted qualitative insight to support business and growth strategy, market positioning, and capital allocation.
The Emotion Analytics market size, estimates, and forecasts are presented in terms of revenue (US$ million), with 2025 as the base year and historical and forecast data for 2021-2032. The report segments the global Emotion Analytics market by Type, Application, region/country, and company, provides regional market sizes at the segment level, profiles the competitive landscape and key players and their market ranks, and reviews technology trends and new product developments relevant to Emotion Analytics.
Key Companies & Market Share Insights
This section analyzes the strategies and performance of leading companies in the global Emotion Analytics market, including portfolio focus, innovation and product development, mergers and acquisitions, collaborations, and geographic expansion used to sustain or enhance competitive positions. It also summarizes recent corporate developments and key financial indicators and provides global revenue and gross margin data by manufacturer for 2021-2026, enabling benchmarking of scale, profitability, and market share and supporting assessment of market concentration through indicators such as CR5 and CR10.
Emotion Analytics Market by Company
Microsoft
IBM
Imotions A/S
Kairos
Beyond Verbal
Affectiva
Eyeris (EmoVu)
NViso SA
Realeyes
Yuyidata
Adoreboard
Heartbeat AI
Deloitte
SAS Institute Inc
Clarabridge
Crimson Hexagon
Berkshire Media
Dentsu
Emotion Analytics Segment by Type
Facial Analytics
Speech Analytics
Video Analytics
Others
Emotion Analytics Segment by Application
Media & Entertainment
Retail and Education
Financial Services
Healthcare
Others
Emotion Analytics Segment by Region
North America
United States
Canada
Mexico
Europe
Germany
France
U.K.
Italy
Russia
Spain
Netherlands
Switzerland
Sweden
Poland
Asia-Pacific
China
Japan
South Korea
India
Australia
Taiwan
Southeast Asia
South America
Brazil
Argentina
Chile
Colombia
Middle East & Africa
Egypt
South Africa
Israel
Türkiye
GCC Countries
Key Drivers & Barriers
High-impact rendering factors and drivers have been studied in this report to aid the readers to understand the general development. Moreover, the report includes restraints and challenges that may act as stumbling blocks on the way of the players. This will assist the users to be attentive and make informed decisions related to business. Specialists have also laid their focus on the upcoming business prospects.
Reasons to Buy This Report
1. This report will help the readers to understand the competition within the industries and strategies for the competitive environment to enhance the potential profit. The report also focuses on the competitive landscape of the global Emotion Analytics market, and introduces in detail the market share, industry ranking, competitor ecosystem, market performance, new product development, operation situation, expansion, and acquisition. etc. of the main players, which helps the readers to identify the main competitors and deeply understand the competition pattern of the market.
2. This report will help stakeholders to understand the global industry status and trends of Emotion Analytics and provides them with information on key market drivers, restraints, challenges, and opportunities.
3. This report will help stakeholders to understand competitors better and gain more insights to strengthen their position in their businesses. The competitive landscape section includes the market share and rank (in value), competitor ecosystem, new product development, expansion, and acquisition.
4. This report stays updated with novel technology integration, features, and the latest developments in the market
5. This report helps stakeholders to gain insights into which regions to target globally
6. This report helps stakeholders to gain insights into the end-user perception concerning the adoption of Emotion Analytics.
7. This report helps stakeholders to identify some of the key players in the market and understand their valuable contribution.
Chapter Outline
Chapter 1: Introduces the report scope of the report, executive summary of global and regional market size and CAGR for the history and forecast period (2021-2025, 2026-2031). It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter 2: Provides the analysis of various market segments by type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 3: Provides the analysis of various market segments by application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 4: Introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by manufacturers in the industry, and the analysis of relevant policies in the industry.
Chapter 5: Detailed analysis of Emotion Analytics companies' competitive landscape, revenue, market share and ranking, latest development plan, merger, and acquisition information, etc.
Chapter 6: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product introduction, revenue, recent development, etc.
Chapter 7, 8, 9, 10 and 11: North America, Europe, Asia Pacific, South America, Middle East & Africa, revenue by country.
Chapter 12: Concluding Insights of the report
More report detail
Tables and figures
Scope & coverage.
Types
- Facial Analytics
- Speech Analytics
- Video Analytics
- Others
Applications
- Media & Entertainment
- Retail and Education
- Financial Services
- Healthcare
- Others
Companies covered
- Microsoft
- IBM
- Imotions A/S
- Kairos
- Beyond Verbal
- Affectiva
- Eyeris (EmoVu)
- NViso SA
- Realeyes
- Yuyidata
- Adoreboard
- Heartbeat AI
- Deloitte
- SAS Institute Inc
- Clarabridge
- Crimson Hexagon
- Berkshire Media
- Dentsu
Inside the report.
1 Market Overview
- 1.1 Product Definition
- 1.2 Global Market Growth Prospects
- 1.3 Global Emotion Analytics Market Size Overview by Region 2021 VS 2025 VS 2032
- 1.4 Global Emotion Analytics Market Size by Region (2021-2032)
- 1.4.1 Global Emotion Analytics Market Size by Region (2021-2026)
- 1.4.2 Global Emotion Analytics Market Size by Region (2027-2032)
- 1.5 Key Regions Emotion Analytics Market Size (2021-2032)
- 1.5.1 North America Emotion Analytics Market Size Growth Rate (2021-2032)
- 1.5.2 Europe Emotion Analytics Market Size Growth Rate (2021-2032)
- 1.5.3 Asia-Pacific Emotion Analytics Market Size Growth Rate (2021-2032)
- 1.5.4 South America Emotion Analytics Market Size Growth Rate (2021-2032)
- 1.5.5 Middle East & Africa Emotion Analytics Market Size Growth Rate (2021-2032)
2 Emotion Analytics Market by Type
- 2.1 Type Introduction
- 2.1.1 Facial Analytics
- 2.1.2 Speech Analytics
- 2.1.3 Video Analytics
- 2.1.4 Others
- 2.2 Global Emotion Analytics Market Size by Type
- 2.2.1 Global Emotion Analytics Market Size Overview by Type (2021-2032)
- 2.2.2 Global Emotion Analytics Historic Market Size Review by Type (2021-2026)
- 2.2.3 Global Emotion Analytics Market Size Forecasted by Type (2027-2032)
- 2.3 Global Emotion Analytics Market Size by Regions
- 2.3.1 North America Emotion Analytics Market Size Breakdown by Type (2021-2026)
- 2.3.2 Europe Emotion Analytics Market Size Breakdown by Type (2021-2026)
- 2.3.3 Asia-Pacific Emotion Analytics Market Size Breakdown by Type (2021-2026)
- 2.3.4 South America Emotion Analytics Market Size Breakdown by Type (2021-2026)
- 2.3.5 Middle East and Africa Emotion Analytics Market Size Breakdown by Type (2021-2026)
3 Emotion Analytics Market by Application
- 3.1 Type Introduction
- 3.1.1 Media & Entertainment
- 3.1.2 Retail and Education
- 3.1.3 Financial Services
- 3.1.4 Healthcare
- 3.1.5 Others
- 3.2 Global Emotion Analytics Market Size by Application
- 3.2.1 Global Emotion Analytics Market Size Overview by Application (2021-2032)
- 3.2.2 Global Emotion Analytics Historic Market Size Review by Application (2021-2026)
- 3.2.3 Global Emotion Analytics Market Size Forecasted by Application (2027-2032)
- 3.3 Global Emotion Analytics Market Size by Regions
- 3.3.1 North America Emotion Analytics Market Size Breakdown by Application (2021-2026)
- 3.3.2 Europe Emotion Analytics Market Size Breakdown by Application (2021-2026)
- 3.3.3 Asia-Pacific Emotion Analytics Market Size Breakdown by Application (2021-2026)
- 3.3.4 South America Emotion Analytics Market Size Breakdown by Application (2021-2026)
- 3.3.5 Middle East and Africa Emotion Analytics Market Size Breakdown by Application (2021-2026)
4 Global Market Dynamics
- 4.1 Emotion Analytics Industry Trends
- 4.2 Emotion Analytics Industry Drivers
- 4.3 Emotion Analytics Industry Opportunities and Challenges
- 4.4 Emotion Analytics Industry Restraints
5 Competitive Insights by Company
- 5.1 Global Top Players by Emotion Analytics Revenue (2021-2026)
- 5.2 Global Emotion Analytics Industry Company Ranking, 2024 VS 2025 VS 2026
- 5.3 Global Emotion Analytics Key Company Headquarters & Area Served
- 5.4 Global Emotion Analytics Company, Product Type & Application
- 5.5 Global Emotion Analytics Company Commercialization Time
- 5.6 Market Competitive Analysis
- 5.6.1 Global Emotion Analytics Market CR5 and HHI
- 5.6.2 Global Top 5 and 10 Emotion Analytics Players Market Share by Revenue in 2025
- 5.6.3 2025 Emotion Analytics Tier 1, Tier 2, and Tier 3
6 Company Profiles
- 6.1 Microsoft
- 6.1.1 Microsoft Company Information
- 6.1.2 Microsoft Business Overview
- 6.1.3 Microsoft Emotion Analytics Revenue, Global Share and Gross Margin (2021-2026)
- 6.1.4 Microsoft Emotion Analytics Product Portfolio
- 6.1.5 Microsoft Recent Developments
- 6.2 IBM
- 6.2.1 IBM Company Information
- 6.2.2 IBM Business Overview
- 6.2.3 IBM Emotion Analytics Revenue, Global Share and Gross Margin (2021-2026)
- 6.2.4 IBM Emotion Analytics Product Portfolio
- 6.2.5 IBM Recent Developments
- 6.3 Imotions A/S
- 6.3.1 Imotions A/S Company Information
- 6.3.2 Imotions A/S Business Overview
- 6.3.3 Imotions A/S Emotion Analytics Revenue, Global Share and Gross Margin (2021-2026)
- 6.3.4 Imotions A/S Emotion Analytics Product Portfolio
- 6.3.5 Imotions A/S Recent Developments
- 6.4 Kairos
- 6.4.1 Kairos Company Information
- 6.4.2 Kairos Business Overview
- 6.4.3 Kairos Emotion Analytics Revenue, Global Share and Gross Margin (2021-2026)
- 6.4.4 Kairos Emotion Analytics Product Portfolio
- 6.4.5 Kairos Recent Developments
- 6.5 Beyond Verbal
- 6.5.1 Beyond Verbal Company Information
- 6.5.2 Beyond Verbal Business Overview
- 6.5.3 Beyond Verbal Emotion Analytics Revenue, Global Share and Gross Margin (2021-2026)
- 6.5.4 Beyond Verbal Emotion Analytics Product Portfolio
- 6.5.5 Beyond Verbal Recent Developments
- 6.6 Affectiva
- 6.6.1 Affectiva Company Information
- 6.6.2 Affectiva Business Overview
- 6.6.3 Affectiva Emotion Analytics Revenue, Global Share and Gross Margin (2021-2026)
- 6.6.4 Affectiva Emotion Analytics Product Portfolio
- 6.6.5 Affectiva Recent Developments
- 6.7 Eyeris (EmoVu)
- 6.7.1 Eyeris (EmoVu) Company Information
- 6.7.2 Eyeris (EmoVu) Business Overview
- 6.7.3 Eyeris (EmoVu) Emotion Analytics Revenue, Global Share and Gross Margin (2021-2026)
- 6.7.4 Eyeris (EmoVu) Emotion Analytics Product Portfolio
- 6.7.5 Eyeris (EmoVu) Recent Developments
- 6.8 NViso SA
- 6.8.1 NViso SA Company Information
- 6.8.2 NViso SA Business Overview
- 6.8.3 NViso SA Emotion Analytics Revenue, Global Share and Gross Margin (2021-2026)
- 6.8.4 NViso SA Emotion Analytics Product Portfolio
- 6.8.5 NViso SA Recent Developments
- 6.9 Realeyes
- 6.9.1 Realeyes Company Information
- 6.9.2 Realeyes Business Overview
- 6.9.3 Realeyes Emotion Analytics Revenue, Global Share and Gross Margin (2021-2026)
- 6.9.4 Realeyes Emotion Analytics Product Portfolio
- 6.9.5 Realeyes Recent Developments
- 6.10 Yuyidata
- 6.10.1 Yuyidata Company Information
- 6.10.2 Yuyidata Business Overview
- 6.10.3 Yuyidata Emotion Analytics Revenue, Global Share and Gross Margin (2021-2026)
- 6.10.4 Yuyidata Emotion Analytics Product Portfolio
- 6.10.5 Yuyidata Recent Developments
- 6.11 Adoreboard
- 6.11.1 Adoreboard Company Information
- 6.11.2 Adoreboard Business Overview
- 6.11.3 Adoreboard Emotion Analytics Revenue, Global Share and Gross Margin (2021-2026)
- 6.11.4 Adoreboard Emotion Analytics Product Portfolio
- 6.11.5 Adoreboard Recent Developments
- 6.12 Heartbeat AI
- 6.12.1 Heartbeat AI Company Information
- 6.12.2 Heartbeat AI Business Overview
- 6.12.3 Heartbeat AI Emotion Analytics Revenue, Global Share and Gross Margin (2021-2026)
- 6.12.4 Heartbeat AI Emotion Analytics Product Portfolio
- 6.12.5 Heartbeat AI Recent Developments
- 6.13 Deloitte
- 6.13.1 Deloitte Company Information
- 6.13.2 Deloitte Business Overview
- 6.13.3 Deloitte Emotion Analytics Revenue, Global Share and Gross Margin (2021-2026)
- 6.13.4 Deloitte Emotion Analytics Product Portfolio
- 6.13.5 Deloitte Recent Developments
- 6.14 SAS Institute Inc
- 6.14.1 SAS Institute Inc Company Information
- 6.14.2 SAS Institute Inc Business Overview
- 6.14.3 SAS Institute Inc Emotion Analytics Revenue, Global Share and Gross Margin (2021-2026)
- 6.14.4 SAS Institute Inc Emotion Analytics Product Portfolio
- 6.14.5 SAS Institute Inc Recent Developments
- 6.15 Clarabridge
- 6.15.1 Clarabridge Company Information
- 6.15.2 Clarabridge Business Overview
- 6.15.3 Clarabridge Emotion Analytics Revenue, Global Share and Gross Margin (2021-2026)
- 6.15.4 Clarabridge Emotion Analytics Product Portfolio
- 6.15.5 Clarabridge Recent Developments
- 6.16 Crimson Hexagon
- 6.16.1 Crimson Hexagon Company Information
- 6.16.2 Crimson Hexagon Business Overview
- 6.16.3 Crimson Hexagon Emotion Analytics Revenue, Global Share and Gross Margin (2021-2026)
- 6.16.4 Crimson Hexagon Emotion Analytics Product Portfolio
- 6.16.5 Crimson Hexagon Recent Developments
- 6.17 Berkshire Media
- 6.17.1 Berkshire Media Company Information
- 6.17.2 Berkshire Media Business Overview
- 6.17.3 Berkshire Media Emotion Analytics Revenue, Global Share and Gross Margin (2021-2026)
- 6.17.4 Berkshire Media Emotion Analytics Product Portfolio
- 6.17.5 Berkshire Media Recent Developments
- 6.18 Dentsu
- 6.18.1 Dentsu Company Information
- 6.18.2 Dentsu Business Overview
- 6.18.3 Dentsu Emotion Analytics Revenue, Global Share and Gross Margin (2021-2026)
- 6.18.4 Dentsu Emotion Analytics Product Portfolio
- 6.18.5 Dentsu Recent Developments
7 North America
- 7.1 North America Emotion Analytics Market Size Growth Rate (CAGR) by Country: 2021 VS 2025 VS 2032
- 7.2 North America Emotion Analytics Market Size by Country (2021-2026)
- 7.3 North America Emotion Analytics Market Size Forecast by Country (2027-2032)
8 Europe
- 8.1 Europe Emotion Analytics Market Size Growth Rate (CAGR) by Country: 2021 VS 2025 VS 2032
- 8.2 Europe Emotion Analytics Market Size by Country (2021-2026)
- 8.3 Europe Emotion Analytics Market Size Forecast by Country (2027-2032)
9 Asia-Pacific
- 9.1 Asia-Pacific Emotion Analytics Market Size Growth Rate (CAGR) by Country: 2021 VS 2025 VS 2032
- 9.2 Asia-Pacific Emotion Analytics Market Size by Country (2021-2026)
- 9.3 Asia-Pacific Emotion Analytics Market Size Forecast by Country (2027-2032)
10 South America
- 10.1 South America Emotion Analytics Market Size Growth Rate (CAGR) by Country: 2021 VS 2025 VS 2032
- 10.2 South America Emotion Analytics Market Size by Country (2021-2026)
- 10.3 South America Emotion Analytics Market Size Forecast by Country (2027-2032)
11 Middle East & Africa
- 11.1 Middle East & Africa Emotion Analytics Market Size Growth Rate (CAGR) by Country: 2021 VS 2025 VS 2032
- 11.2 Middle East & Africa Emotion Analytics Market Size by Country (2021-2026)
- 11.3 Middle East & Africa Emotion Analytics Market Size Forecast by Country (2027-2032)
12 Concluding Insights
13 Appendix
- 13.1 Reasons for Doing This Study
- 13.2 Research Methodology
- 13.3 Research Process
- 13.4 Authors List of This Report
- 13.5 Data Source
- 13.5.1 Secondary Sources
- 13.5.2 Primary Sources
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