APO RESEARCH · REPORT
Incident Response
Incident response is an organized approach to addressing and managing the aftermath of a security breach or cyberattack, also known as an IT incident, computer incident or security incident. The goal is to handle the situation in a way that limits damage and reduces recovery time and costs.
Product & engineering
Understand the product.
Incident response is an organized approach to addressing and managing the aftermath of a security breach or cyberattack, also known as an IT incident, computer incident or security incident. The goal is to handle the situation in a way that limits damage and reduces recovery time and costs.
Selected research
Industry Research
Incident Response Industry Research Report 2026
Market perspective
Incident response is an organized approach to addressing and managing the aftermath of a security breach or cyberattack, also known as an IT incident, computer incident or security incident. The goal is to handle the situation in a way that limits damage and reduces recovery time and costs.
The United States, Europe, China were the top 3 biggest market in 2018, whose total share was beyond three-fourths, and the situation would be the same by 2025.
Incident Response is a low concentration industry. There are hundreds of vendors in this industry. The competition is very intense. The Incident Response also is a technology-intensive industry. The key players are IBM, Accenture, Cisco, CrowdStrike, FireEye, McAfee, NTT, Optiv, Rapid7, Symantec, Trustwave, Verizon, Booz Allen Hamilton, Stroz Friedberg (AON), Check Point, Secureworks (Dell), BAE Systems, PricewaterhouseCoopers (PWC), Cylance, DXC, RSA, Deloitte, KPMG International, Ernst & Young and so on.
Read the full market overview
Report Scope
This report quantifies the global Incident Response market in terms of revenue (US$ million) and, where applicable, service volume (), using 2024 as the base year and providing annual historical and forecast data for 2021–2032.
It standardizes definitions of service Types and end-use Applications, harmonizes provider attribution, and delivers comparable time series by company, Type, Application, and region or country, including indicative price bands (US$/) and concentration ratios (CR5/CR10). Outputs are intended to support service design, budgeting, capacity planning, and benchmarking for providers, platforms, channel partners, and investors; the report also reviews technology shifts and notable service innovations relevant to Incident Response.
Key Companies & Market Share Insights
This section profiles leading service providers with 2021–2025 results and a 2026–2032 outlook—covering revenue, market share, price bands, service portfolio and client mix, regional and channel mix, and key developments (M&A, network expansion, certifications). It also provides global revenue, average price, and—where applicable—volume metrics by provider, and calculates CR5/CR10 and rank changes to support comparative benchmarking.
Incident Response Market by Company
IBM
Accenture
Cisco
CrowdStrike
FireEye
McAfee
NTT
Optiv
Rapid7
Symantec
Trustwave
Verizon
Booz Allen Hamilton
Stroz Friedberg (AON)
Check Point
Secureworks (Dell)
BAE Systems
PricewaterhouseCoopers (PWC)
Cylance
DXC
RSA
Deloitte
KPMG International
Ernst & Young
Incident Response Segment by Type
Remote
On-Site
Cloud
Incident Response Segment by Application
Government/Public Sector
BFSI
IT and Telecommunication
Energy and Power
Retail and E-Commerce
Others (Manufacturing, Healthcare, etc.)
Incident Response Segment by Region
North America
United States
Canada
Mexico
Europe
Germany
France
U.K.
Italy
Spain
Russia
Netherlands
Nordic Countries
Asia-Pacific
China
Japan
South Korea
India
Australia
Taiwan
Southeast Asia
South America
Brazil
Argentina
Chile
Middle East & Africa
Saudi Arabia
Israel
United Arab Emirates
Turkey
Iran
Egypt
Key Drivers & Barriers
High-impact rendering factors and drivers have been studied in this report to aid the readers to understand the general development. Moreover, the report includes restraints and challenges that may act as stumbling blocks on the way of the players. This will assist the users to be attentive and make informed decisions related to business. Specialists have also laid their focus on the upcoming business prospects.
Reasons to Buy This Report
1. This report will help the readers to understand the competition within the industries and strategies for the competitive environment to enhance the potential profit. The report also focuses on the competitive landscape of the global Incident Response market, and introduces in detail the market share, industry ranking, competitor ecosystem, market performance, new product development, operation situation, expansion, and acquisition. etc. of the main players, which helps the readers to identify the main competitors and deeply understand the competition pattern of the market.
2. This report will help stakeholders to understand the global industry status and trends of Incident Response and provides them with information on key market drivers, restraints, challenges, and opportunities.
3. This report will help stakeholders to understand competitors better and gain more insights to strengthen their position in their businesses. The competitive landscape section includes the market share and rank (in volume and value), competitor ecosystem, new product development, expansion, and acquisition.
4. This report stays updated with novel technology integration, features, and the latest developments in the market
5. This report helps stakeholders to gain insights into which regions to target globally
6. This report helps stakeholders to gain insights into the end-user perception concerning the adoption of Incident Response.
7. This report helps stakeholders to identify some of the key players in the market and understand their valuable contribution.
Chapter Outline
Chapter 1: Research objectives, research methods, data sources, data cross-validation;
Chapter 2: Introduces the report scope of the report, executive summary of different market segments (product type, application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter 3: Provides the analysis of various market segments product types, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 4: Provides the analysis of various market segments application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 5: Introduces executive summary of global market size, regional market size, this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
Chapter 6: Detailed analysis of Incident Response companies’ competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.
Chapter 7, 8, 9, 10, 11: North America, Europe, Asia Pacific, South America, Middle East and Africa segment by country. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world.
Chapter 12: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including revenue, gross margin, product introduction, recent development, etc.
Chapter 13: The main points and conclusions of the report.
More report detail
Tables and figures
Scope & coverage.
Types
- Remote
- On-Site
- Cloud
Applications
- Government/Public Sector
- BFSI
- IT and Telecommunication
- Energy and Power
- Retail and E-Commerce
- Others (Manufacturing, Healthcare, etc.)
Companies covered
- IBM
- Accenture
- Cisco
- CrowdStrike
- FireEye
- McAfee
- NTT
- Optiv
- Rapid7
- Symantec
- Trustwave
- Verizon
- Booz Allen Hamilton
- Stroz Friedberg (AON)
- Check Point
- Secureworks (Dell)
- BAE Systems
- PricewaterhouseCoopers (PWC)
- Cylance
- DXC
- RSA
- Deloitte
- KPMG International
- Ernst & Young
Inside the report.
1 Preface
- 1.1 Scope of Report
- 1.2 Reasons for Doing This Study
- 1.3 Research Methodology
- 1.4 Research Process
- 1.5 Data Source
- 1.5.1 Secondary Sources
- 1.5.2 Primary Sources
2 Market Overview
- 2.1 Product Definition
- 2.2 Incident Response by Type
- 2.2.1 Market Value Comparison by Type (2021 VS 2025 VS 2032)
- 2.2.2 Remote
- 2.2.3 On-Site
- 2.2.4 Cloud
- 2.3 Incident Response by Application
- 2.3.1 Market Value Comparison by Application (2021 VS 2025 VS 2032)
- 2.3.2 Government/Public Sector
- 2.3.3 BFSI
- 2.3.4 IT and Telecommunication
- 2.3.5 Energy and Power
- 2.3.6 Retail and E-Commerce
- 2.3.7 Others (Manufacturing, Healthcare, etc.)
- 2.4 Assumptions and Limitations
3 Incident Response Breakdown Data by Type
- 3.1 Global Incident Response Historic Market Size by Type (2021-2026)
- 3.2 Global Incident Response Forecasted Market Size by Type (2027-2032)
4 Incident Response Breakdown Data by Application
- 4.1 Global Incident Response Historic Market Size by Application (2021-2026)
- 4.2 Global Incident Response Forecasted Market Size by Application (2027-2032)
5 Global Growth Trends
- 5.1 Global Incident Response Market Perspective (2021-2032)
- 5.2 Global Incident Response Growth Trends by Region
- 5.2.1 Global Incident Response Market Size by Region: 2021 VS 2025 VS 2032
- 5.2.2 Incident Response Historic Market Size by Region (2021-2026)
- 5.2.3 Incident Response Forecasted Market Size by Region (2027-2032)
- 5.3 Incident Response Market Dynamics
- 5.3.1 Incident Response Industry Trends
- 5.3.2 Incident Response Market Drivers
- 5.3.3 Incident Response Market Challenges
- 5.3.4 Incident Response Market Restraints
6 Market Competitive Landscape by Players
- 6.1 Global Top Incident Response Players by Revenue
- 6.1.1 Global Top Incident Response Players by Revenue (2021-2026)
- 6.1.2 Global Incident Response Revenue Market Share by Players (2021-2026)
- 6.2 Global Incident Response Industry Players Ranking, 2023 VS 2024 VS 2025
- 6.3 Global Key Players of Incident Response Head Office and Area Served
- 6.4 Global Incident Response Players, Product Type & Application
- 6.5 Global Incident Response Manufacturers Established Date
- 6.6 Global Incident Response Market CR5 and HHI
- 6.7 Global Players Mergers & Acquisition
7 North America
- 7.1 North America Incident Response Market Size (2021-2032)
- 7.2 North America Incident Response Market Growth Rate by Country: 2021 VS 2025 VS 2032
- 7.3 North America Incident Response Market Size by Country (2021-2026)
- 7.4 North America Incident Response Market Size by Country (2027-2032)
- 7.5 United States
- 7.5 United States
- 7.6 Canada
- 7.7 Mexico
8 Europe
- 8.1 Europe Incident Response Market Size (2021-2032)
- 8.2 Europe Incident Response Market Growth Rate by Country: 2021 VS 2025 VS 2032
- 8.3 Europe Incident Response Market Size by Country (2021-2026)
- 8.4 Europe Incident Response Market Size by Country (2027-2032)
- 8.5 Germany
- 8.6 France
- 8.7 U.K.
- 8.8 Italy
- 8.9 Spain
- 8.10 Russia
- 8.11 Netherlands
- 8.12 Nordic Countries
9 Asia-Pacific
- 9.1 Asia-Pacific Incident Response Market Size (2021-2032)
- 9.2 Asia-Pacific Incident Response Market Growth Rate by Country: 2021 VS 2025 VS 2032
- 9.3 Asia-Pacific Incident Response Market Size by Country (2021-2026)
- 9.4 Asia-Pacific Incident Response Market Size by Country (2027-2032)
- 9.5 China
- 9.6 Japan
- 9.7 South Korea
- 9.8 India
- 9.9 Australia
- 9.10 China Taiwan
- 9.11 Southeast Asia
10 South America
- 10.1 South America Incident Response Market Size (2021-2032)
- 10.2 South America Incident Response Market Growth Rate by Country: 2021 VS 2025 VS 2032
- 10.3 South America Incident Response Market Size by Country (2021-2026)
- 10.4 South America Incident Response Market Size by Country (2027-2032)
- 10.5 Brazil
- 10.6 Argentina
- 10.7 Chile
- 10.8 Colombia
- 10.9 Peru
11 Middle East & Africa
- 11.1 Middle East & Africa Incident Response Market Size (2021-2032)
- 11.2 Middle East & Africa Incident Response Market Growth Rate by Country: 2021 VS 2025 VS 2032
- 11.3 Middle East & Africa Incident Response Market Size by Country (2021-2026)
- 11.4 Middle East & Africa Incident Response Market Size by Country (2027-2032)
- 11.5 Saudi Arabia
- 11.6 Israel
- 11.7 United Arab Emirates
- 11.8 Turkey
- 11.9 Iran
- 11.10 Egypt
12 Players Profiled
- 12.1 IBM
- 12.1.1 IBM Company Information
- 12.1.2 IBM Business Overview
- 12.1.3 IBM Revenue in Incident Response Business (2021-2026)
- 12.1.4 IBM Incident Response Product Portfolio
- 12.1.5 IBM Recent Developments
- 12.2 Accenture
- 12.2.1 Accenture Company Information
- 12.2.2 Accenture Business Overview
- 12.2.3 Accenture Revenue in Incident Response Business (2021-2026)
- 12.2.4 Accenture Incident Response Product Portfolio
- 12.2.5 Accenture Recent Developments
- 12.3 Cisco
- 12.3.1 Cisco Company Information
- 12.3.2 Cisco Business Overview
- 12.3.3 Cisco Revenue in Incident Response Business (2021-2026)
- 12.3.4 Cisco Incident Response Product Portfolio
- 12.3.5 Cisco Recent Developments
- 12.4 CrowdStrike
- 12.4.1 CrowdStrike Company Information
- 12.4.2 CrowdStrike Business Overview
- 12.4.3 CrowdStrike Revenue in Incident Response Business (2021-2026)
- 12.4.4 CrowdStrike Incident Response Product Portfolio
- 12.4.5 CrowdStrike Recent Developments
- 12.5 FireEye
- 12.5.1 FireEye Company Information
- 12.5.2 FireEye Business Overview
- 12.5.3 FireEye Revenue in Incident Response Business (2021-2026)
- 12.5.4 FireEye Incident Response Product Portfolio
- 12.5.5 FireEye Recent Developments
- 12.6 McAfee
- 12.6.1 McAfee Company Information
- 12.6.2 McAfee Business Overview
- 12.6.3 McAfee Revenue in Incident Response Business (2021-2026)
- 12.6.4 McAfee Incident Response Product Portfolio
- 12.6.5 McAfee Recent Developments
- 12.7 NTT
- 12.7.1 NTT Company Information
- 12.7.2 NTT Business Overview
- 12.7.3 NTT Revenue in Incident Response Business (2021-2026)
- 12.7.4 NTT Incident Response Product Portfolio
- 12.7.5 NTT Recent Developments
- 12.8 Optiv
- 12.8.1 Optiv Company Information
- 12.8.2 Optiv Business Overview
- 12.8.3 Optiv Revenue in Incident Response Business (2021-2026)
- 12.8.4 Optiv Incident Response Product Portfolio
- 12.8.5 Optiv Recent Developments
- 12.9 Rapid7
- 12.9.1 Rapid7 Company Information
- 12.9.2 Rapid7 Business Overview
- 12.9.3 Rapid7 Revenue in Incident Response Business (2021-2026)
- 12.9.4 Rapid7 Incident Response Product Portfolio
- 12.9.5 Rapid7 Recent Developments
- 12.10 Symantec
- 12.10.1 Symantec Company Information
- 12.10.2 Symantec Business Overview
- 12.10.3 Symantec Revenue in Incident Response Business (2021-2026)
- 12.10.4 Symantec Incident Response Product Portfolio
- 12.10.5 Symantec Recent Developments
- 12.11 Trustwave
- 12.11.1 Trustwave Company Information
- 12.11.2 Trustwave Business Overview
- 12.11.3 Trustwave Revenue in Incident Response Business (2021-2026)
- 12.11.4 Trustwave Incident Response Product Portfolio
- 12.11.5 Trustwave Recent Developments
- 12.12 Verizon
- 12.12.1 Verizon Company Information
- 12.12.2 Verizon Business Overview
- 12.12.3 Verizon Revenue in Incident Response Business (2021-2026)
- 12.12.4 Verizon Incident Response Product Portfolio
- 12.12.5 Verizon Recent Developments
- 12.13 Booz Allen Hamilton
- 12.13.1 Booz Allen Hamilton Company Information
- 12.13.2 Booz Allen Hamilton Business Overview
- 12.13.3 Booz Allen Hamilton Revenue in Incident Response Business (2021-2026)
- 12.13.4 Booz Allen Hamilton Incident Response Product Portfolio
- 12.13.5 Booz Allen Hamilton Recent Developments
- 12.14 Stroz Friedberg (AON)
- 12.14.1 Stroz Friedberg (AON) Company Information
- 12.14.2 Stroz Friedberg (AON) Business Overview
- 12.14.3 Stroz Friedberg (AON) Revenue in Incident Response Business (2021-2026)
- 12.14.4 Stroz Friedberg (AON) Incident Response Product Portfolio
- 12.14.5 Stroz Friedberg (AON) Recent Developments
- 12.15 Check Point
- 12.15.1 Check Point Company Information
- 12.15.2 Check Point Business Overview
- 12.15.3 Check Point Revenue in Incident Response Business (2021-2026)
- 12.15.4 Check Point Incident Response Product Portfolio
- 12.15.5 Check Point Recent Developments
- 12.16 Secureworks (Dell)
- 12.16.1 Secureworks (Dell) Company Information
- 12.16.2 Secureworks (Dell) Business Overview
- 12.16.3 Secureworks (Dell) Revenue in Incident Response Business (2021-2026)
- 12.16.4 Secureworks (Dell) Incident Response Product Portfolio
- 12.16.5 Secureworks (Dell) Recent Developments
- 12.17 BAE Systems
- 12.17.1 BAE Systems Company Information
- 12.17.2 BAE Systems Business Overview
- 12.17.3 BAE Systems Revenue in Incident Response Business (2021-2026)
- 12.17.4 BAE Systems Incident Response Product Portfolio
- 12.17.5 BAE Systems Recent Developments
- 12.18 PricewaterhouseCoopers (PWC)
- 12.18.1 PricewaterhouseCoopers (PWC) Company Information
- 12.18.2 PricewaterhouseCoopers (PWC) Business Overview
- 12.18.3 PricewaterhouseCoopers (PWC) Revenue in Incident Response Business (2021-2026)
- 12.18.4 PricewaterhouseCoopers (PWC) Incident Response Product Portfolio
- 12.18.5 PricewaterhouseCoopers (PWC) Recent Developments
- 12.19 Cylance
- 12.19.1 Cylance Company Information
- 12.19.2 Cylance Business Overview
- 12.19.3 Cylance Revenue in Incident Response Business (2021-2026)
- 12.19.4 Cylance Incident Response Product Portfolio
- 12.19.5 Cylance Recent Developments
- 12.20 DXC
- 12.20.1 DXC Company Information
- 12.20.2 DXC Business Overview
- 12.20.3 DXC Revenue in Incident Response Business (2021-2026)
- 12.20.4 DXC Incident Response Product Portfolio
- 12.20.5 DXC Recent Developments
- 12.21 RSA
- 12.21.1 RSA Company Information
- 12.21.2 RSA Business Overview
- 12.21.3 RSA Revenue in Incident Response Business (2021-2026)
- 12.21.4 RSA Incident Response Product Portfolio
- 12.21.5 RSA Recent Developments
- 12.22 Deloitte
- 12.22.1 Deloitte Company Information
- 12.22.2 Deloitte Business Overview
- 12.22.3 Deloitte Revenue in Incident Response Business (2021-2026)
- 12.22.4 Deloitte Incident Response Product Portfolio
- 12.22.5 Deloitte Recent Developments
- 12.23 KPMG International
- 12.23.1 KPMG International Company Information
- 12.23.2 KPMG International Business Overview
- 12.23.3 KPMG International Revenue in Incident Response Business (2021-2026)
- 12.23.4 KPMG International Incident Response Product Portfolio
- 12.23.5 KPMG International Recent Developments
- 12.24 Ernst & Young
- 12.24.1 Ernst & Young Company Information
- 12.24.2 Ernst & Young Business Overview
- 12.24.3 Ernst & Young Revenue in Incident Response Business (2021-2026)
- 12.24.4 Ernst & Young Incident Response Product Portfolio
- 12.24.5 Ernst & Young Recent Developments
13 Report Conclusion
14 Disclaimer
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