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Business-to-business (B2B) telecommunications systems are used to transmit text, sound, voice, and video, allowing direct communications between businesses. B2B telecommunications facilitate 2-way communication between companies, clients or business. B2B telecommunications platform provides a comprehensive view where the data and statistics related to orders, cases, and financial information is made visible to clients. B2B telecommunications describes any communications between businesses, as opposed to between businesses and clients or clients and clients. These communications can take many forms. B2B telecommunications is characterized by much greater product diversity and complexity. Purchases typically include a larger, more diverse set of value-added services than on the consumer side—for example, a variety of managed services (such as security and VoIP), direct or partnered offerings in the cloud and hosting space, professional services, and support tiers.
